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Are you a dedicated person who is passionate about making a difference? Would you like to work for the Ministry of Defence? Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK's Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement. Our Vision - To support UK defence customers with outstanding service every time. Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.? DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society. We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. DBS has recently undertaken a review of its operational locations in the North West, and have consolidated all activities in Norcross, Blackpool. A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2027. Come and join the DBS community today! -hidden link- Job description A software developer designs, runs and improves software that meets user needs. In this role, you will: Be responsible for writing clean, secure code following a test-driven approach Create code that is open by default and easy for others to reuse In this role, you will be responsible for writing clean, secure code following a test-driven approach. You will create code that is open by default and easy for others to reuse. You will be able to integrate APIs such as gov.uk/pay and gov.uk/notify and develop services in line with the Government Digital Service Standard. You will test and document code releases and support the team at GDS Service Assessments. As a Senior Software Developer, you will: Technical Designs, codes, tests, corrects, and documents user interfaces using the right standards and tools. Work with Typescript?, Node.JS?, Kubernetes (KubeMQ)?, Next JS?, React?, and Event-Driven Architecture Supports implementation of new systems or upgrades for Automation Garage solutions Finds ways to improve system robustness, resilience, and stability Maintains and supports open Gitlab repositories - deploying and managing code changes, as well as other DevOps tasks. Manage Amazon Web Service storage, domain naming services and DynamoDB Develops good practice, ways of working Collaborate with others (service manager, technical architects, design team) to understand and review software requirements. Keeps the service and project managers informed of the status of development / service support. Innovates and improve the way processes are delivered to the business, assessing, and championing the adoption of new technologies to meet the organisations automation requirements Develops knowledge and keeps up to date with latest vendor offerings across multiple technologies including RPA, Chatbot, Power Platforms, Cognitive, Cloud and Intelligent Automation Grows the digital community, activity encourage collaboration. Stakeholder Management Build strong relationships with outside technical teams to ensure implementation success Seen by the Business and team as the Public Facing Services expert Builds productive relationships internally and externally Person specification Essential experience Experience of Typescript?, Node.JS?, Kubernetes (KubeMQ)?, Next JS?, React?, and Event-Driven Architecture? Availability and capacity management: You can manage service components to ensure they meet business needs and key performance indicators (Skill Level: Working) Development process optimisation: You can work under guidance to identify process optimisation opportunities and contribute to the implementation of proposed solutions (Skill Level: Working) Information security: You can design solutions and service with security controls included, specifically engineered to mitigate security threats (Skill Level: Practitioner) Modern development standards: You can apply modern development stands and support other in applying them (Skill Level: Practitioner) Programming and build (software engineering): You can collaborate with others when necessary to review specifications, and use the agree specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools (Skill Level: Practitioner) Prototyping: You can approach prototyping as a team activity, actively soliciting prototypes and testing with other; establish design patterns and iterate them; and use a variety of prototyping methos and choose ethe most appropriate (Skill Level: Practitioner) Service support: You can identify, locate and fix service faults (Skill Level: Practitioner) System design: You can design systems characterised by medium levels of risk, impact, and business or technical complexity; select appropriate design standards, methods and tools, and ensure they are applied effectively; and review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology (Skill Level: Practitioner) System integration: You can define the integration build, co-ordinate build activities across systems, and understand how to undertake and support integration testing activities (Skill Level: Practitioner) User focus: You can collaborate with user researchers and can represent users internally; explain the difference between user needs and the desires of the user; champion user research to focus on all users; prioritise and define approaches to understand the user story, guiding others in doing so; and offer recommendations on the best tools and methods to use (Skill Level: Practitioner) Desirable experience It would be great if you also have: Experience of Government Digital Standard (GDS) Ways of Working and Secure by Design principles Knowledge or experience of Redhat OpenShift?, Postgres?, Azure and/or AWS?, Flask?, and/or Python? Knowledge of gov.uk websites and service Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Delivering at Pace Technical skills We'll assess you against these technical skills during the selection process: DDAT Senior Software Developer: Programming and Build (Software Engineering) DDAT Senior Software Developer: Information Security DDAT Senior Software Developer: Systems Design DDAT Senior Software Developer: User Focus

Description Our Workplace Technology team looks after all the technology our employees use on a daily basis, making sure we have access to everything we need to work efficiently. It's very important to us at Starling Bank that staff have the best possible experience with the technology they use on a daily basis, as such, we invest heavily in the latest Workplace Technology solutions. We run both Macs and PC's, with a majority of our users running Macs. As a Technology Operations Technician, you will act as a second line of support and the primary point of escalation for our frontline team of Technology Operations Analysts, as well as collaborating with other team members to solve technical problems. You will closely collaborate with our Workplace Technology Engineers, supporting them on projects that will drive excellence and improve self-service and automation within the Workspace Technology department. Requirements In this role, you will: Resolve escalated issues - These include complex issues escalated from the Technology Operations Analysts or from other teams. Provide support and guidance to the Technology Operations Analyst team, taking ownership of issues when required. Maintain and repair office hardware such as zoom room equipment and digital signage. Incident escalations - working with 3rd party suppliers and vendors to resolve issues when required. Plan and implement change requests in line with our change management procedure. Contribute to Engineering projects to ensure a successful delivery:--Provide clear and concise runbook documentation-Testing deployment policies-Testing software payloads from MDM (Jamf & Intune) You will need to have the following skills: Extensive experience in troubleshooting computer hardware and OS - both macOS and Windows 11. Demonstrable experience supporting cloud solutions including Okta, Google Workspace, Slack and the Atlassian suite. Confident in the administration of MDM platforms (including deployment of software) - Jamf Pro and InTune Experience with troubleshooting and administering Zoom Room equipment. Knowledge of best practices around data and endpoint security You should be comfortable with working with a scripting language, e.g. bash, Powershell or Python. You care about providing an outstanding user experience and putting our users first. Youre a team player and work towards a common goal of providing the best possible workplace technology experience for our colleagues. This role is primarily office based with regular opportunities to work from home. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra days holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Information Security Analyst - GRC - 3 Months - Hybrid - Northampton My client is seeking an Information Security Analyst (Governance, Risk and Compliance) to play a key role in fortifying the organisations cybersecurity and privacy position. The successful candidate will take a hands-on approach to critical initiatives, lead campaigns and conduct cyber security assessments. Key Responsibilities of the Information Security Analyst: Create phishing awareness campaign by designing and deploying phishing simulations to educate and test the user base and analyse results. Monitor, manage GRC related tickets using the ITSM platform while ensuring a timely response. Supporting GDPR compliance by management of Subject Access Requests (SARs) and Right to be Forgotten (RTBF). Third Party Assessments evaluation of partners and vendors through risk assessments. Co ordinating Penetration Testing both internally and externally while documenting findings. Information Security Analyst Experience and Skillset: Experience of Governance, Risk and compliance (GRC) and Information security. Understanding of ITSM tools. Knowledge of privacy laws such as GDPR / CCPA. Proven experience managing Phishing simulations and end user training. Proficient in third party risk assessments, Penetration testing and facilitation. Good communication and organisational skills. The successful candidate will be required to be Onsite 3 days a week in Northampton. To discuss this exciting Information Security Analyst opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Matt Farrell, by exploring the VIQU IT Recruitment website. To be the first to hear about future Information Security Analyst roles and other exciting opportunities, technology, and recruitment news, please also follow us at ‘VIQU IT Recruitment' on LinkedIn, and Twitter: @VIQU_UK

Business Development Representative Cambridge / WFH to £50k + uncapped commission Are you a tech savvy Sales Executive? You could be progressing your career at a successful scale-up software house. As a Business Development Representative you will focus on selling software as SDK (Software Development Kit) via licencing for the latest generation of cutting edge in car technology products for the automotive sector, emergency services and breakdown / rescue services. You'll cover a wide range of vertical markets including mobile operators, handset vendors, Automotive OEMs and equipment suppliers, collaborating with the management team to help shape business strategy. You'll establish strong and trusting relationships with key partners, preparing compelling value propositions and customer proposals, developing business models, negotiating commercial terms and closing deals. There is considerable scope for innovation and introducing new product ideas. Location / WFH : There's a hybrid work from home model with two days a week in the Cambridge office. There are also opportunities for worldwide travel to trade shows and exhibitions to drive customer engagement; you may also need to visit client sites in the UK from time to time. About you: You have experience of selling technology products to global clients Youre tech savvy, able to build a strong understanding of the product, understand the clients requirements and how the solution can meet their needs Youre a skilled communicator, able to cultivate consultative business relationships You have a good understanding of software licencing agreements (SLA) Youre degree educated in a STEM discipline Ideally you will have a second language as youll be selling to global customers across the world What's in it for you: As a Business Development Representative you will receive a competitive package: Base salary to £50k Uncapped commission Pension Private medical and dental insurance Impactful role with great career progression opportunities Apply now to find out more about this Business Development Representative (Technology Sales) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Job Description Information Security Architect / Manager Our Client is an International company with offices in Central London. They are looking to bring on-board an Information Security Architect / Manager with at least 5 to 8 years proven expertise within Information Security. The function of the position will be as follows: • Assess the current environment against industry standards and trends. • Implement robust security and control measures, in line with the global IT team • Streamline current processes and execute changes for a secured and optimised technology and data landscape. • Subject matter expert in application and network security, with operational experience of managing security operations, SIEM solutions, incident, and response management. • Collaborate to develop the Infosec strategy and associated operating model. • Conduct an in-depth security risk assessment across the technology stack and provide end-to-end mitigation steps for resilience. • Working closely with key stakeholders to ensure compliance with security policies, and promotion of strong information security culture. • Provide weekly governance, risk and compliance reports utilising key risk and key performance indicators and metrics. Skills/Competencies Required: • Experience developing information security policy, process and procedure design and implementation. • Excellent troubleshooting, problem solving, and root-cause analytical (RCA) skills. • Good working knowledge of Cisco Meraki and associated technologies. • Practical knowledge of Continual Service Improvement (CSI) methodologies. • Vulnerability management and assessment. • Intrusion detection and prevention analysis / frameworks. • Solid exposure to cloud based applications security and provisioning. • Experience in writing policy, process, and standard playbooks. • Experience in SOC and SIEM platforms • Excellent communications skills in framing and messaging issues of highly technical nature, into meaningful and relevant information for a varied audience. • Excellent analytical skills, with an ability to manage multiple projects under tight guidelines. • Experience with common Information security frameworks such as ISO, ITIL, and COBIT. • Information security professional qualifications (CISMP, CISSM, SSCP, CAP..etc) ** Occasional travel to other sites may be required. This is 6 month contract assignment based in Central London. Rate will be circa £500 per day. Please do send your CV to us in Word format along with your daily rate and availability.

Job Description Information Security Architect / Manager Our Client is an International company with offices in Central London. They are looking to bring on-board an Information Security Architect / Manager with at least 5 to 8 years proven expertise within Information Security. The function of the position will be as follows: • Assess the current environment against industry standards and trends. • Implement robust security and control measures, in line with the global IT team • Streamline current processes and execute changes for a secured and optimised technology and data landscape. • Subject matter expert in application and network security, with operational experience of managing security operations, SIEM solutions, incident, and response management. • Collaborate to develop the Infosec strategy and associated operating model. • Conduct an in-depth security risk assessment across the technology stack and provide end-to-end mitigation steps for resilience. • Working closely with key stakeholders to ensure compliance with security policies, and promotion of strong information security culture. • Provide weekly governance, risk and compliance reports utilising key risk and key performance indicators and metrics. Skills/Competencies Required: • Experience developing information security policy, process and procedure design and implementation. • Excellent troubleshooting, problem solving, and root-cause analytical (RCA) skills. • Good working knowledge of Cisco Meraki and associated technologies. • Practical knowledge of Continual Service Improvement (CSI) methodologies. • Vulnerability management and assessment. • Intrusion detection and prevention analysis / frameworks. • Solid exposure to cloud based applications security and provisioning. • Experience in writing policy, process, and standard playbooks. • Experience in SOC and SIEM platforms • Excellent communications skills in framing and messaging issues of highly technical nature, into meaningful and relevant information for a varied audience. • Excellent analytical skills, with an ability to manage multiple projects under tight guidelines. • Experience with common Information security frameworks such as ISO, ITIL, and COBIT. • Information security professional qualifications (CISMP, CISSM, SSCP, CAP..etc) ** Occasional travel to other sites may be required. This is 6 month contract assignment based in Central London. Rate will be circa £500 per day. Please do send your CV to us in Word format along with your daily rate and availability.

Allen Lane is proud to be supporting the London Borough of Newham in their search to appoint an Assistant Director of Technology on a permanent basis. This is a truly unique opportunity to play a key role in the evolution of Newham's newly created Digital, Data and Technology (DDaT) service, shaping the technical direction of the function whilst breaking down silos and working across traditional boundaries to deliver exceptional results. If you're outcome focused, passionate about digital transformation and are looking for a role in which you'll feel empowered to innovate, then we'd love to hear from you. The role As the Assistant Director of Technology you will: Oversee the councils entire technology function including infrastructure, engineering, business systems and service delivery Set and implement technology strategy and standards, driving innovation and digital transformation whilst ensuring robust service delivery and operational excellence Lead cultural change to embed digital ways of working across the organisation Drive the adoption of modern technology practices, promoting agile methodologies and cloud first approaches. Establish and maintain robust governance frameworks for technology delivery Lead on technology initiatives, identifying and evaluating emerging technologies Be accountable for technology security and resilience, ensuring appropriate measures are in place to protect council systems Key skills required As an Assistant Director of Technology you will have: Extensive experience in leading large-scale technology functions A deep understanding of public sector technology challenges Significant stakeholder management experience in a complex environment A proven track record of service delivery and operational excellence A real passion for innovation and continuous improvement Strong leadership qualities, with the ability to inspire and empower A background in delivering significant change & transformation from both a technology and culture perspective What you get in return A salary between £75,000 - £95,000 plus benefits which include the local government pension scheme, 31 days annual leave and much more! How to apply Please submit your CV and a supporting statement (no longer than 1,250 words) explaining how your personal skills, qualities and experience make you suitable for the role, with particular reference to the essential criteria. Applications should be submitted to by 9:00am on Monday 9th June. *Please note that this date is subject to change and we may close the advert early should we receive suitable applications*

Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. About the role Our Technology Operations team is the first line of support for Starling Bank, both internally for our colleagues and externally for our technology partners. We look after all the technical queries in our primarily Apple Mac estate that our employees and external partners raise on a daily basis, supporting the critical infrastructure of the bank, alongside the day to day needs of our teams. In this role, you'll get the opportunity to really understand the core functionality of the bank, working closely with our internal teams and key suppliers. It's very important to us at Starling Bank that staff have the best possible experience with the technology they use on a daily basis. We deploy primarily Macs but also have some Windows PC's in the estate, supplemented by a number of SaaS applications. Our computers are managed by a combination of Jamf and Intune, and sit on our Meraki network. We have zero physical infrastructure on site barring networking, so you won't find Active Directory here. Externally, we support the relationships we have with key suppliers, payment schemes and banking partners; triaging and escalating as needed. As a Technology Operations Analyst, you'll be the face of support for technology for all staff at the bank, assisting with hybrid support for our colleagues and external partners, whilst sharing solutions that improve technology outcomes for all. You also will: Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate onboarding training for new employees: ensuring staff have access to the equipment, software and services they need to work efficiently. Help the team to manage asset inventory, procurement, repairs, auditing and licensing. Computer hardware provisioning from returned stock. Arrange collection of leavers hardware. Perform daily office equipment checks, ensuring all conference rooms are fully functional at the start of each day. Check display TVs are working properly. Requirements Knowledge and experience of supporting either macOS or Windows is a must. Adept at coping in a technically complex and fast-changing environment An interest in and suitable understanding of Starlings technology. Exposure to incident management processes is beneficial. Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate onboarding training for new employees: ensuring staff have access to the equipment, software and services they need to work efficiently. Helping the team to manage asset inventory, procurement, repairs, auditing and licensing. Computer hardware provisioning from returned stock. Arranging collection of leavers hardware. Experience in operational support of suppliers and outsourced vendors is beneficial. We enable our customers to manage their money 24 hours a day, 7 days a week. Whenever they need us, we will be there. As such, we are looking for people who can commit to 37.5 hours a week between 7:30am-10pm Monday to Sunday. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra days holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Project Manager Higher education digital online Fully remote This is a new and exclusive opportunity for a Project Manager to join a thriving online digital Higher education business as they expand their project team. They are also seeking a business analyst in the same team The focus for this year is to assess the internal teams, structures, workflow, processes and systems used by the system, and as the project manager, you will be leading the projects to bring through this change Role details • Title- Project Manager • Location- Fully remote fully flexible • Permanent role salary £40-60,000 • Requirements- background as a project manager in either a digital/online or higher education sector This is a brilliant new opportunity to join a thriving online digital higher education business as they expand their project change team. There is a business analyst role and a project manager role in the same team so please do let me know if there is anyone you would recommend in this area. The projects this role is focused on are internal project change transformation which is a transformative review of People, Process, and Technology to fit with the business's growth vision and strategy. We are seeking a proactive and organized Project Manager to support the delivery of key internal initiatives that will help us scale effectively and work smarter across teams. Key Responsibilities: • Plan, manage, and deliver internal projects with a focus on reviewing our People, Processes, and Technologies (PPT), collaborating across departments to ensure alignment and impact. • Define project scopes, timelines, resource needs, and success criteria. • Coordinate project teams and assign responsibilities to internal and external stakeholders. • Monitor progress, manage risks, and communicate status updates to relevant stakeholders. This is a brilliant role with a lot of variety and a key voice from day one to deliver the long-term vision and strategy Qualifications: • Proven experience in project management, ideally within digital, educational, or remote-first organizations. • Strong organizational and planning skills, with the ability to manage multiple projects simultaneously. • Understanding of People, Process, and Technology concepts is advantageous. For more information, and the chance to be considered, please do send through a CV Good luck To find out more about Huxley, please visit XX XX XX XX XX Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Job title: ERP Systems Test Manager Location: Warton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £61,110 + depending on experience What you'll be doing: You will be responsible for the Test team, leading and co-ordinating the work to test ERP related applications and services Responsible for the quality, efficiency, and timely delivery testing activities as well as providing guidance and feedback to the team members. You will be collaborating with the ERP Product Team managers and external stakeholders to align the goals and priorities of the teams with the overall vision and strategy of the department Ensuring compliance with organisational policies and procedures and overall information management strategy Provide well-informed advice, typically within a specific technical specialism, ensuring that it is properly understood and appropriately exploited, to enhance the effectiveness of significant activities Maintain knowledge of specific technical specialisms, providing detailed advice regarding their application, executing specialised tasks. The specialism can be any area of information or communication technology, technique, architecture, method, product or application area Your skills and experiences: Essential: Experience and knowledge of the Software Development Process and Quality Assurance: Defining and enforcing software development methodologies, processes and standards to improve efficiency, quality, and consistency across projects Experience of testing techniques and testing tooling The ability to manage a team of testers, including recruitment, on-boarding, performance evaluations and career development Desirable: Hold IT degree or business degree, experience in consultancy or people management position Relevant vocational qualification or equivalent experience e.g. HNC / Prince 2 Foundation / Computer Science Degree Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Air ERP team: This role is responsible for the design, build and testing of the IT solution components of the Air ERP Platform. All solution change will be delivered through this role which will significantly contribute to improving and enhancing the platform to meet the needs of the Air business. You will be part of the first line management team for the ERP Technical Delivery and Support organisation leading both the Design, Build and Test teams. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 6 th June 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Job Description IT Technology Planning & Governance Manager with Enterprise Architect Solutions Our Client is a leading company in the UK who are looking to recruit a candidate with at least 10 years expertise in IT technology and governance planning with Enterprise Architect Solutions experience. The role is Technology Planning Manager where you beresponsible for the ongoing development and maintenance of the technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3 rd parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer-centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT / SSC annual technology plans and dependencies. Work with senior stakeholders to build, document and map business capability to solution architecture across the Corp. Take ownership and develop a technology roadmap that meets the application requirements of the Corp to support the wider Company businesses. Evaluate the potential impacts of application workloads moving to cloud, notwithstanding the threats and opportunities for Corp functions. Shape, create and present business cases for high level initiatives, seek approval, funding and prioritisation with senior stakeholders. Understand the capital allocation requirement across the Corp functions plus the overall impact of application change on the operational expenditure budget. Align technology roadmaps and annual budget planning, use as the foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document and review IT standards, procedures and policies to ensure compliance with legal and regulatory requirements. Liaise with internal and external audit teams. Develop and adapt innovation tools and processes to drive operational excellence within Corp IT. Establish and maintain a consistent and integrated approach to information security and data protection governance in line with audit requirements. Create alignment on how to utilise governance forums such as User Experience and Architecture to improve services delivered to Corp functions. Manage solution architects, contractors, 3 rd Parties and business analyst in the future. Experience Required Significant and relevant progressive IT experience Experience of being in a practical solution planning and technical architecture design role is essential e.g. SaaS, Identity and Access Management Good understanding of emerging and innovative technologies, how to shape, deliver and leverage those technologies Experience of architecture business capability mapping, data management governance, technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation. Proven leadership skills, setting objectives and ensuring delivery of services to target Proven contract management, supplier management, procurement, and vendor selection experience Experience of systems such as Microsoft Office 365, Dynamics 365, SAP Success Factors, Treasury Openlink Findur, CMS, BACs Payment Platforms, Microsoft Power BI, Integration/ETL, Azure Active Directory Single Sign On and other bespoke applications Experience in executing business continuity planning and IT DRP Creating solution and technical application architectures, IT standards and policies Day-to-Day management of the Application Portfolio, its currency, dependencies and risk Technical lead on major system changes and upgrades Responsible for the development and management of Solution Architects, Business Analyst and contract resources Provide support to Corporate functions and wider businesses to enable them to optimise their use of corporate applications Vendor Management and selection (RFIs / RFP support) The Client is based in Central London. The salary for this role will be in the range of £90K - £110K + Benefits. Please do send your CV to us in Word format along with your salary and availability.

Job Description IT Technology Planning & Governance Manager with Enterprise Architect Solutions Our Client is a leading company in the UK who are looking to recruit a candidate with at least 10 years expertise in IT technology and governance planning with Enterprise Architect Solutions experience. The role is Technology Planning Manager where you beresponsible for the ongoing development and maintenance of the technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3 rd parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer-centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT / SSC annual technology plans and dependencies. Work with senior stakeholders to build, document and map business capability to solution architecture across the Corp. Take ownership and develop a technology roadmap that meets the application requirements of the Corp to support the wider Company businesses. Evaluate the potential impacts of application workloads moving to cloud, notwithstanding the threats and opportunities for Corp functions. Shape, create and present business cases for high level initiatives, seek approval, funding and prioritisation with senior stakeholders. Understand the capital allocation requirement across the Corp functions plus the overall impact of application change on the operational expenditure budget. Align technology roadmaps and annual budget planning, use as the foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document and review IT standards, procedures and policies to ensure compliance with legal and regulatory requirements. Liaise with internal and external audit teams. Develop and adapt innovation tools and processes to drive operational excellence within Corp IT. Establish and maintain a consistent and integrated approach to information security and data protection governance in line with audit requirements. Create alignment on how to utilise governance forums such as User Experience and Architecture to improve services delivered to Corp functions. Manage solution architects, contractors, 3 rd Parties and business analyst in the future. Experience Required Significant and relevant progressive IT experience Experience of being in a practical solution planning and technical architecture design role is essential e.g. SaaS, Identity and Access Management Good understanding of emerging and innovative technologies, how to shape, deliver and leverage those technologies Experience of architecture business capability mapping, data management governance, technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation. Proven leadership skills, setting objectives and ensuring delivery of services to target Proven contract management, supplier management, procurement, and vendor selection experience Experience of systems such as Microsoft Office 365, Dynamics 365, SAP Success Factors, Treasury Openlink Findur, CMS, BACs Payment Platforms, Microsoft Power BI, Integration/ETL, Azure Active Directory Single Sign On and other bespoke applications Experience in executing business continuity planning and IT DRP Creating solution and technical application architectures, IT standards and policies Day-to-Day management of the Application Portfolio, its currency, dependencies and risk Technical lead on major system changes and upgrades Responsible for the development and management of Solution Architects, Business Analyst and contract resources Provide support to Corporate functions and wider businesses to enable them to optimise their use of corporate applications Vendor Management and selection (RFIs / RFP support) The Client is based in Central London. The salary for this role will be in the range of £90K - £110K + Benefits. Please do send your CV to us in Word format along with your salary and availability.

Job Description Senior Information Security Analyst Our Client is a leading global company specialising in pharma products. They are looking to recruit a Senior Information Security Analyst with at least 5 to 7 years expertise in Technology Security. The Senior Information Security Analyst is responsible for maintaining information security policies, architecture, technical standards, technical controls, security solutions, guidelines, procedures, and other elements necessary to maintain security posture. Responsible for assessing information risk and facilitating remediation of identified vulnerabilities & risks across the organization. Accountable for coordinating the execution of security measures to protect our computer infrastructure, information systems and to ensure the organization maintains an acceptable risk posture. The Senior Information Security Analyst is highly engaged in risk management and mitigation, including evaluating vendor risk, examining vendor contracts for terms of service, understanding third-party risk, and data privacy issues. The analyst serves as an expert on cybersecurity protection, detection, response, and recovery. This individual is responsible for coordinating penetration testing and managing internal and external cybersecurity analysts to detect, mitigate, and analyze threats. Works closely with other teams to develop controls such as firewalls, business systems, data leakage protection systems, patching, encryption, vulnerability scanning, application code scanning, remediation as well as defining configuration for a variety of security tools. Prior experience in an international enterprise environment is essential. Responsibilities: • Collaborate with IT teams for input and operational requirements to design and implement the companys overall cybersecurity strategy. • Identify and address security gaps discovered through ongoing monitoring of all information security controls and implement enhancements to security controls. • Manage access to elevated privileges accounts and audit activities to meet business and regulatory requirements. • Evaluate and/or implement cybersecurity solutions and controls to maintain confidentiality, integrity, and availability. • Actively participate in proofs-of-concept for new security technologies by developing selection criteria to identify appropriate security solutions to support strategic, operational needs, and security requirements. • Participate in the development and testing of the security incident response plan, act as the incident response leader. • Develop security, risk, and compliance reports and alerts. • Participate in the yearly review of policies and procedures to support information security, risk, and security compliance activities. • Participates in developing, testing, and implementation of disaster recovery procedures for the cybersecurity technology in place. • Manages cybersecurity projects to ensure that the delivery is on-time, within budget, and adopted to meet the companys information protection requirements. • Performs or coordinates internal security assessments, penetration tests, vulnerability scans, and assess organization cybersecurity maturity Complying with frameworks and regulations such as COBIT, NIST (800-53, cybersecurity), ISO, ITIL, PCI, GLBA, GDPR, HIPAA, and other data privacy and security standards and regulations. • Provides internal customer support via assigned tickets for security-related issues, while ensuring assignments are resolved within assigned SLAs. • Evaluate and implement CIS critical security controls where necessary. • Will provide input into cybersecurity strategic roadmap and annual budget. • Adhere to applicable change management policy and procedure. Qualifications: • Bachelors degree required; advanced degree highly desirable. Candidates must possess significant analytical skills, which evolved from early academic training in Cybersecurity, Information Systems, Computer Science, or similar discipline. • Provides a documented work history that includes a minimum of 5-years experience in Information Security. • Proficiency in security framework models such as NIST, etc., implementing and auditing security measures, security response, and incident management. • Possess a working knowledge of Cisco network switches, routers, firewalls and VPN, network security, administration of DLP, antivirusantimalware, IDS/IPS, SIEM, SMTP, Email security, AD, Group Policy, DNS, DHCP, and VLANs. • Experience with identity access management solutions, such as SAMLOATH • Experience with HIDS and NIDS • The ideal candidate possesses relevant information security or cybersecurity certifications. • Requires the ability to analyze and recommend changes to the security landscape where necessary to meet the information security objectives of the organization. • Participates in change management meetings and provides expert input to ensure security is maintained. • Knowledgeable in security best practices such as encryption, hashing, vulnerability scans, event log monitoring, intrusion detection and prevention, eDiscovery, and content filtering. • Ability to manage and continuously improve upon vulnerability management program. • Ability to propose solutions for closing identified vulnerabilities in the infrastructure. Desired Qualifications: • Certified Information System Security Professional (CISSP), NIST Cybersecurity Framework (NCSF), Certified Cloud Security Professional (CCSP) andor Certified Ethical Hacker (CEH) • Knowledge and experience with Microsoft Office and Visio. • Knowledge of WAN technologies including MPLS, SD WAN. • Knowledge of cloud providers security (AWS, GCP or Azure). • Prior experience managing Cisco ELA products including DNA, Firepower, ISE Management console, Umbrella, Cisco AMP for endpoints, Stealth watch, as well as Splunk, SolarWinds, Varonis and Darktrace. • Prior experience with Azure Rights management and Information protection highly desirable. • Project management skills are highly desirable. • Previous experience in a HIPAA/FDA regulated environment. Competencies: To perform the job successfully, an individual should demonstrate the following behaviors: • Motivation/Initiative: Motivated and curious, willing to ask questions, research issues, and take on challenging projects/assignments; creative, brings new ideas to the table, exhibits self-confidence. Position requires a strong achievement motivation and tenacity. • Administrative Skills: Possesses the ability to organize and follow-through on multiple tasks recognizes and attends to important details with accuracy and efficiency. Works to complete goals, tasks, and plans, anticipate potential problems and analyze alternative solutions. • Interpersonal Style: (Interpersonal Skills, Communication, Teamwork); develops/ maintains effective working relationships; listens attentively to others; communicates ideas clearly (written & verbal); relates to people in an open/ sincere manner; participates effectively in meetings; assists in finding solutions as well as identifying problems; communicates appropriately with supervisor, and co-workers. Able to influence other individuals and maintain calm and reliable demeanor in the face of challenges. • Self-Management: (Adaptability/Flexibility, Stress Tolerance, Autonomy); adapts readily to changes in routine; works effectively in stressful situations; needs limited guidance and direction; is comfortable working in a fast-paced environment; is reliable and dependable; is results-oriented; maintains productivity and composure under pressure; views problems as opportunities to create solutions. • Thinking Skills: Diagnoses problems efficiently; gathers sufficient input before making decisions or plans; makes timely decisions, quickly determines sources of the problem, identifies information needed to solve a problem and analyzes alternative solutions, communicates issues and decisions effectively to the team. • Customer Orientation: Sensitive & responsive to internal customer needs; demonstrates skills in customer services and satisfaction; maintains a positive attitude, willing to listen to customer problems and seeks solutions; stays in tune with changing needs of customers. • The analyst will adapt readily to change, work effectively in stressful situations, need limited guidance and direction, and is comfortable working in a fast-paced environment. • Diagnoses problems efficiently gather sufficient input before making changes, quickly determines sources of issues, identifies information needed to solve the problems, and analyzes and communicates issues with effective alternative solutions to the team. This a UK based role at the Central London offices of the Client, although for the foreseeable future you will be based at home and work remotely. The salary for this role will be in the range £70K - £85K. Please do send your CV to us in Word format along with your salary and availability.

A renowned Education establishment in Leicester is looking to recruit two Business Relationship Managers as the newly modernised Digital and Technology directorate grows. The successful candidate will be a recognised authority in working with internal stakeholders to ensure that stakeholder strategic and operational requirements are understood. The postholder will be responsible for ensuring these requirements are transferred to appropriate teams via appropriate processes within the Directorate. The postholder will understand the operational and developmental needs of the business and acts as a translator and mediator between IT service and the business and will be the primary point of contact for the business. The postholder will be responsible for the day-to-day relationships with business stakeholders, ensuring consistency in engagement across the business. Utilising their engagement and stakeholder management expertise, the postholder will ensure the service meets customer needs, manage expectations and be the effective and responsive face of D&T. Main Duties: Provide Digital & Technology relationship leadership for designated areas of the organisation. Ensure excellence in customer service, developing and managing service level agreements (SLAs) for the portfolio of directorate services, reviewing and adapting service levels to meet stakeholder needs. Build strong customer relationships, contract with customers to ensure needs are understood and deliver against service standards Manage and facilitate formal requirement gathering, strongly aligned to wider organisations objectives and strategic framework, to ensure directorates delivery meets the needs of Staff and Students. Undertake assessment and evaluation of future business requirements, to recommend new or changed items in the service portfolio, and to advise the faculty or directorate of how to achieve the delivery of these requirements Be a credible member of senior leadership teams, supporting the development of strategic and operational plans, contributing to Faculty Executive and other leadership committees as appropriate. Identify, address, and propose solutions for process challenges, driving service optimisation and improvement initiatives. Develop and nurture relationships with internal and external stakeholders to ensure a broad frame of reference that supports decision making, innovation and facilitates the delivery of business outcomes. Develop and analyse quantitative and qualitative data and distil into clear and concise concepts to help inform organisational decision making. Lead and enable corporate and local projects in line with the project management governance. Drive projects to completion through the creation of collegiate working environments. Collaborate closely with colleagues within the Directorate to manage stakeholder expectations, ensuring clear communication and engagement of relevant teams/expertise for the successful initiation and delivery of projects. Develop and implement IT demand management and processes across the organisation actively managing demand flow and provide recommendations for IT resource deployment within the respective business areas. Perform any other duties commensurate with the job grade as reasonably required from time to time. Act in accordance with company values: Collaborative - Work together to achieve joint outcomes, understand how your work contributes to the organisation, and be aware of your personal impact on others. Compassionate - Be open, honest, and caring, work on a basis of trust, and hold yourself accountable for your actions. Creative - Strive for better, challenge bureaucracy, explore digital solutions, and innovate creatively. Community minded - Embrace alternative views, treat others with respect, and tackle inequalities. Treat all staff, students, contractors and visitors with dignity and respect. Provide a service that complies with the Equality Act 2010, eliminating unlawful discrimination, advancing equality of opportunity and fostering good relations with particular attention to the protected characteristics of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief (or none), sex and sexual orientation. All members of staff are responsible for their contribution to improved environmental performance and in reducing greenhouse gas emissions. It is therefore required that all members of staff are aware of how the Environmental Policy relates to their own role at the Staff conduct must reflect the values inherent in the Environmental Policy and where required staff must cooperate with environmental compliance and conformance requirements to help minimise our emissions to air, water and land. The postholder should have a positive attitude towards health and safety, and be aware of and comply with all health and safety policies for the organisation as applicable. There will be a requirement to complete all mandatory health and safety training as deemed to be relevant for the position held. The postholder is expected to help maintain a safe working environment for staff, students and visitors by working closely with the local safety coordinator as required. Any accidents or dangerous incidents must be reported promptly through the organisations reporting system. The role is hybrid, with the successful candidate being on site 3 days a week. Public sector experience is essential.

Job Description IT Technology Planning & Governance Manager with Enterprise Architect Solutions Our Client is a leading company in the UK who are looking to recruit a candidate with at least 10 years expertise in IT technology and governance planning with Enterprise Architect Solutions experience. The role is Technology Planning Manager where you beresponsible for the ongoing development and maintenance of the technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3 rd parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer-centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT / SSC annual technology plans and dependencies. Work with senior stakeholders to build, document and map business capability to solution architecture across the Corp. Take ownership and develop a technology roadmap that meets the application requirements of the Corp to support the wider Company businesses. Evaluate the potential impacts of application workloads moving to cloud, notwithstanding the threats and opportunities for Corp functions. Shape, create and present business cases for high level initiatives, seek approval, funding and prioritisation with senior stakeholders. Understand the capital allocation requirement across the Corp functions plus the overall impact of application change on the operational expenditure budget. Align technology roadmaps and annual budget planning, use as the foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document and review IT standards, procedures and policies to ensure compliance with legal and regulatory requirements. Liaise with internal and external audit teams. Develop and adapt innovation tools and processes to drive operational excellence within Corp IT. Establish and maintain a consistent and integrated approach to information security and data protection governance in line with audit requirements. Create alignment on how to utilise governance forums such as User Experience and Architecture to improve services delivered to Corp functions. Manage solution architects, contractors, 3 rd Parties and business analyst in the future. Experience Required Significant and relevant progressive IT experience Experience of being in a practical solution planning and technical architecture design role is essential e.g. SaaS, Identity and Access Management Good understanding of emerging and innovative technologies, how to shape, deliver and leverage those technologies Experience of architecture business capability mapping, data management governance, technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation. Proven leadership skills, setting objectives and ensuring delivery of services to target Proven contract management, supplier management, procurement, and vendor selection experience Experience of systems such as Microsoft Office 365, Dynamics 365, SAP Success Factors, Treasury Openlink Findur, CMS, BACs Payment Platforms, Microsoft Power BI, Integration/ETL, Azure Active Directory Single Sign On and other bespoke applications Experience in executing business continuity planning and IT DRP Creating solution and technical application architectures, IT standards and policies Day-to-Day management of the Application Portfolio, its currency, dependencies and risk Technical lead on major system changes and upgrades Responsible for the development and management of Solution Architects, Business Analyst and contract resources Provide support to Corporate functions and wider businesses to enable them to optimise their use of corporate applications Vendor Management and selection (RFIs / RFP support) The Client is based in Central London. The salary for this role will be in the range of £90K - £110K + Benefits. Please do send your CV to us in Word format along with your salary and availability.

Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. About the role Our Technology Operations team is the first line of support for Starling Bank, both internally for our colleagues and externally for our technology partners. We look after all the technical queries in our primarily Apple Mac estate that our employees and external partners raise on a daily basis, supporting the critical infrastructure of the bank, alongside the day to day needs of our teams. In this role, you'll get the opportunity to really understand the core functionality of the bank, working closely with our internal teams and key suppliers. It's very important to us at Starling Bank that staff have the best possible experience with the technology they use on a daily basis. We deploy primarily Macs but also have some Windows PC's in the estate, supplemented by a number of SaaS applications. Our computers are managed by a combination of Jamf and Intune, and sit on our Meraki network. We have zero physical infrastructure on site barring networking, so you won't find Active Directory here. Externally, we support the relationships we have with key suppliers, payment schemes and banking partners; triaging and escalating as needed. As a Technology Operations Analyst, you'll be the face of support for technology for all staff at the bank, assisting with hybrid support for our colleagues and external partners, whilst sharing solutions that improve technology outcomes for all. You also will: Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate onboarding training for new employees: ensuring staff have access to the equipment, software and services they need to work efficiently. Help the team to manage asset inventory, procurement, repairs, auditing and licensing. Computer hardware provisioning from returned stock. Arrange collection of leavers hardware. Perform daily office equipment checks, ensuring all conference rooms are fully functional at the start of each day. Check display TVs are working properly. Requirements Knowledge and experience of supporting either macOS or Windows is a must. Adept at coping in a technically complex and fast-changing environment An interest in and suitable understanding of Starlings technology. Exposure to incident management processes is beneficial. Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate onboarding training for new employees: ensuring staff have access to the equipment, software and services they need to work efficiently. Helping the team to manage asset inventory, procurement, repairs, auditing and licensing. Computer hardware provisioning from returned stock. Arranging collection of leavers hardware. Experience in operational support of suppliers and outsourced vendors is beneficial. We enable our customers to manage their money 24 hours a day, 7 days a week. Whenever they need us, we will be there. As such, we are looking for people who can commit to 37.5 hours a week between 7:30am-10pm Monday to Sunday. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra days holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.