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Premium Job
Permanent

Facility Engineer - Operational Technologies

AWE

Facility Engineer - Operational Technology Location : Reading/Basingstoke area Package : £37,860 - £50,000 (depending on suitability) AWE is now recruiting for Facility Engineers to join a multi-discipline service delivery function and be responsible for providing expertise in disciplines such as software configuration, SMART instruments and disaster recovery, whilst considering cyber security aspects. Why work at AWE as a Facility Engineer? As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: · 9-day working fortnight - meaning you get every other Friday off work. · In addition, 208 hours of holiday each year (equal to at least 25 days leave) plus Bank Holidays. · Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). · Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. · Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. · Employee Assistance Programme and Occupational Health Services. · Life Assurance (4 x annual salary). · Discounts - access to savings on a wide range of everyday spending. · Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. What will you be doing as a Facility Engineer? You will be part of a specialist team within a multi-discipline service delivery function and will be responsible for providing expertise in disciplines such as software configuration, SMART instruments and disaster recovery, whilst considering cyber security aspects. Within this position you will: · Act as the intelligent customer for AWE with regards to OT as part of the Operational Technology team · Providing technical consultancy to maintainers, facility engineers, project managers and commissioning teams · Develop, maintain and update Policies and Procedure for use within the team and wider areas · Working across a range of plant, facilities and systems within the sites in both production and research environments in support of the UK nuclear deterrent · Identifying technical issues, evaluating options and providing solutions within the bounds of individual technical competence, seeing tasks through to satisfactory conclusion We'd love to hear from Facility Engineer's with experience in some, or all of the following: · Working in an Operational Technology Engineering role or supporting OT equipment · Diagnosing faults on OT/PC based systems and installing/replacing hardware/software to resolve the issue · SCADA and PLC / BMS / DCS systems and developing or modifying software for them · Industry standard packages such as Step7, TIA Portal, WinCC, Unity Pro, Wonderware, RSLogix etc · Software engineering techniques and design for maintenance principles · Configuration control of software on operational plant & equipment · Cyber security practices for OT systems and why relevant Important things you need to know: · You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. · We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Our interviews typically take place over Teams and for most roles are a 1 stage process.

Start date As soon as possible
Location Aldermaston, England, United Kingdom
Permanent

Multi-Skilled Mechanical Service Engineer - Food Manufacturing

BluetownOnline Ltd

Job Title: Multi-Skilled Mechanical Service Engineer Location: Holmfirth, West Yorkshire Salary: Dependant on experience Job type: Permanent, Full-Time Please note no sponsorship opportunities are available for this role so all candidates will require the right to live and work in the UK. About us? For over 75 years, Longley Farm has proudly produced premium dairy products, combining traditional family values with modern excellence. Renowned for quality and authenticity, we produce award-winning dairy products enjoyed across Yorkshire and around the globe. As we continue to grow, we're looking for an experienced Multi-Skilled Mechanical Service Engineer to join our talented maintenance team. At Longley Farm, we invest in our people. We offer real opportunities for career progression and personal development, rewarding those with the right attitude, dedication, and enthusiasm. About the role? This is a full-time, permanent role based at our Holmfirth dairy, working Monday to Friday with a shared rota for weekend and on-call duties. Flexibility is key, as occasional adjustments to your working hours may be required to meet business needs. You will play an important role in maintaining the high standards of our dairy manufacturing processes. Working alongside a passionate engineering team, you'll tackle a wide range of engineering challenges from maintaining critical plant machinery to engaging in exciting new projects. Your expertise will ensure our dairy machinery operates smoothly and efficiently, and you'll be instrumental in troubleshooting technical issues, testing, and commissioning new equipment. About you? We're looking for candidates with: Proven experience in industrial mechanical and maintenance engineering (5+ years preferred, ideally in a food manufacturing environment) An NVQ Level 3 or equivalent in a relevant engineering discipline (or equivalent experience) Strong problem-solving skills and the ability to troubleshoot and resolve issues effectively. Ability to carry out and manage installation projects Some basic electrical knowledge and understanding Commitment to excellent food hygiene and health and safety practices Ability to be flexible when cover is needed for holidays, critical maintenance and projects IT literacy and good communication skills. Excellent attention to detail, taking care and pride in the quality of your work Experience with PLCs and VSD motor control systems (desirable but not essential). This is not an exhaustive list, and as the role evolves, you will have opportunities to further develop your skills and take on new challenges. Only those based in the UK with the legal right to work in the UK need apply. Benefits: Joining Longley Farm means becoming part of a forward-thinking, industry-leading company working alongside our long serving and friendly team. In addition to a competitive salary, we offer: Contributory pension scheme. 33 days holiday per year (including bank holidays). Some paid breaks. Free parking and staff product discounts. Ongoing professional development and training. Regular social events and a supportive team environment. If this sounds like the perfect opportunity for you, we'd love to hear from you. Join a passionate team and help us continue to produce the very best in dairy. Please click the APPLY button to send your CV for this role. Candidates with experience or relevant job titles of; Field Service Engineer, Service Engineer, Multi- Skilled Engineer, Mechanical Engineer, Maintenance Engineer, Mobile Technician, Fault Repair Engineer, Maintenance Technician, Engineer Controller, Mechanical Engineer, Engineer Supervisor, Engineering Supervisor.

Start date As soon as possible
Location Holmfirth, England, United Kingdom
Permanent

Solutions Architect

LA International Computer Consultants Ltd

Job: Lead Solution ArchitectRate: Outside IR35 Duration: Until April initially +extensions Location: Predominately remote with adhoc travel to client site AndoverClearance: SC or DVThe Lead Solutions Architect will be responsible for defining, governing, and assuring the overall technical architecture of the recruitment system. The role will ensure that the system integrator delivers a scalable, secure, and fit-for-purpose solution that meets business and technical objectives. The role involves close collaboration with stakeholders, technical teams, and programme governance bodies to uphold architectural principles and compliance.3. Scope of ResponsibilitiesThe Lead Solutions Architect will be responsible for:Architecture Strategy and DesignEnsuring that the system integrator's architectural approach aligns with the organisation's enterprise architecture principles.Overseeing the development of high-level and detailed architectural designs.Technical Governance and ComplianceValidating that all architectural designs comply with organisational policies, industry best practices, and regulatory requirements.Ensuring that security, scalability, and interoperability considerations are embedded within the architecture.Conducting independent audits and reviews of architectural documentation, including design blueprints, integration models, and data flow diagrams.Solution Assurance and IntegrationMonitoring the development and integration of system components to ensure consistency with architectural designs.Identifying and addressing risks, dependencies, and constraints that may impact system delivery.Ensuring that appropriate development environments and tooling are available for effective solution design.Stakeholder Engagement and ReportingActing as the primary interface between the client organisation and the system integrator for architecture-related matters.Providing regular progress reports to senior stakeholders, highlighting key architectural risks, issues, and mitigation strategies.Facilitating architecture governance meetings and ensuring clear communication of technical decisions and outcomes.Risk Management and Continuous ImprovementManaging architectural risk assessment processes, ensuring that potential risks are identified and mitigated effectively.Driving continuous improvement in architectural methodologies and best practices.Capturing lessons learned and recommending enhancements for future projects.4. Key DeliverablesEnterprise and solution architecture blueprintsTechnical design documents and integration modelsArchitecture assurance and compliance reportsRisk and issue registers for architectural activitiesFinal architecture sign-off report5. Skills and Experience RequiredProven experience in solution architecture for large-scale IT programmes.Strong knowledge of enterprise architecture frameworks such as TOGAF.Experience working in highly regulated environments, preferably within defence, government, or security-sensitive sectors.Expertise in cloud technologies, microservices, APIs, and data architecture.Strong stakeholder management and communication skills.Experience in managing third-party suppliers and system integrators.Knowledge of security assurance and compliance frameworks applicable to defence and public sector projects.Experience in integration between public, private, and hybrid cloud solutions.6. Reporting and GovernanceThe Lead Solutions Architect will report to the Programme Manager and work closely with:Programme Management Office (PMO)Security and Compliance TeamsSystem Integrator's Technical TeamsEnd-User Representatives and Business Stakeholders7. Duration and LocationThe role will be for the duration of the AFRP implementation, with the possibility of extension based on project requirements. The Lead Solutions Architect may be required to work on-site at key programme locations, with the potential for hybrid working arrangements.8. Performance MeasurementSuccess in this role will be measured by:Compliance with architectural standards and successful validation of system integrator deliverables.Effective risk management and issue resolution.Timely delivery of architectural documentation and assurance reports.Stakeholder satisfaction and confidence in the architectural governance processes. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Start date As soon as possible
Remote type Remote
Location Andover, England, United Kingdom
Premium Job
Permanent

Computing Infrastructure Team Leader

BAE Systems

Job Title: Computing Infrastructure Team Leader Location: Warton We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £54,793 - £60,326 (Commensurate with skills and experience What you'll be doing: Both working as part of a team and individually, develop and maintain all aspects of the computing infrastructure for the Synthetic Training Devices. Managing and motivating a small team of Systems and Software Engineers to: Define, derive and maintain requirements using DOORS Define, derive and maintain subsystem design documentation Develop, integrate and test all aspects of the computing infrastructure utilising a range of typical IT tools but also tailored and specialised simulation approaches and techniques Agree to and work to timescales, clearly understanding and providing regular feedback of progress and achievement Communicate effectively both within the team and to the engineering manager, identifying early potential risks, seeking clarification and direction Ensure that a good working knowledge of Aircrew Training Simulation Systems related product deliverables is maintained and that an awareness of interface points and dependencies within the wider team is established Ensure engineering backlog and achievement is managed through the JIRA toolset. Support estimate generation, establishing repeatable and standardised work breakdown structures supported by the CID Engineering Manager Your skills and experiences: Essential: A degree in a STEM subject or equivalent relevant experience. This may include professional qualifications in related toolsets. The ability to work diligently as part of a large and complex organisation Able to manage and motivate a small to medium sized team, as well as having a positive attitude towards continuous improvement and development of our people, processes and technology Highly effective communication skills and a proactive approach to problem solving and continuous improvement. Experience in some software management techniques and toolsets such as Agile and the suite of Atlassian toolsets - JIRA, BitBucket, Confluence etc. is highly desirable Desirable: The ability to articulate information at different levels of detail for different audiences Any technical knowledge or experience of medium to large scale enterprise IT or Operational Technology based systems Any previous experience of knowledge of the working of Typhoon simulators and the synthetic training department Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Synthetic & Training Engineering Products Team: An exciting opportunity exists for an ambitious and self-confident Engineer within the Synthetics & Engineering Products Team to take an active role in the development and on-going support of High-Fidelity Synthetic Training Devices. The CID team are responsible for designing, developing, integrating, testing and on-going support (including patching) for all aspects of the Synthetic Training Devices computing infrastructure and networks. The training devices infrastructure utilises a range of operating systems, applications and tools, some common within a typical IT domain and others more specialised in nature. The scope of responsibility includes development and reference capabilities at Warton but also delivering and supporting RAF bases in Coningsby and Lossiemouth as well as our export customers in Qatar and the Kingdom of Saudi Arabia. The successful candidate will be a proactive, self-motivated person who has strong people management skills with a good solid technical background. You will need the ability to manage and support your team members in the development and delivery of the solution and will require effective communication skills and have a proactive approach to problem solving and continuous improvement. There is the possibility of working on company business domestically and abroad in support of the training devices. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks Closing Date: 9th February 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Start date As soon as possible
Pay £52,426-60k
Location Preston, England, United Kingdom
Permanent

Frontend Developer

Rise Technical Recruitment Ltd

Frontend Developer Edinburgh Hybrid Role £40,000 - £55,000 + Progression + Training This is a great opportunity for an Frontend Developer who is looking to gain on-the-job training with a clear path to grow within a vastly expanding leading digital leader. You will have the opportunity to work alongside digital experts and account teams across a range of exciting clients. Within a rapidly expanding visual communication agency that will invest both time and money into you alongside a supreme benefits package. This digital virtualisation agency develops visual marketing and training solutions that captivate and engage. You'll collaborate with frontend and backend developers, project managers, 3D artists, and designers to create impactful solutions tailored to their clients' needs. Whilst thriving in a cultivated team of individuals who want to help progress someone in a meritocratic environment. You will report directly to the Head Of Technical. Developing client user experience whilst developing frontend web solutions is the backbone of this role. The ideal candidate will have a solid understanding HTML5, CSS, JavaScript, and Umbraco CMS. This is a fantastic opportunity to be able to work with the latest Dev technologies, work with an established company and further progress your IT career with progression and training being available within the company. The company would be able to fund certifications for your progression. The person: • Has experience using frontend solutions such as React, VXX XX XX XX XX • Holds experience in experience with WebGL, Cordova, Electron, or UNITY which are advantageous. • Is open to working three days in the office and two days at home. The role: • Set up and manage Microsoft web servers to host Umbraco digital platforms. • Craft visually appealing and creative single-page web applications. • Maintain and enhance existing web solutions, ensuring quality and user experience Reference Number: BBBH (247106) To apply for this role or to be considered for further roles, please click \"Apply Now\" or contact Tom Edge at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Start date As soon as possible
Pay £40k-55k
Location City of Edinburgh, Scotland, United Kingdom
Contractor

Data Architect (SC cleared)

Synergetic

Data Architect Location: Hybrid (1 day per week in London) Duration: 3 months IR35 status: Outside Please note SC clearance is required for the role Job Description: We are seeking an experienced Data Architect to join our client for a 3 month initial project. The ideal candidate will have a strong background in data architecture, database design, and data engineering. You will be responsible for designing and implementing scalable data solutions that meet business needs and drive data-driven decision-making. Key Responsibilities: Design and implement data architecture solutions to support business requirements. Develop and maintain data models (ERD, normalisation) and data warehousing solutions. Manage and optimise database management systems such as Oracle, SQL Server, PostgreSQL, Azure Synapse, and Databricks. Implement and oversee ETL frameworks and tools for efficient data processing. Work with Azure data solutions to develop scalable cloud-based data architectures. Collaborate with cross-functional teams to provide data solutions and insights. Develop and maintain data governance policies and procedures. Provide technical leadership and mentoring to junior team members. Utilize BI tools such as Power BI to create insightful data visualizations. Communicate technical concepts effectively to non-technical stakeholders. Ensure compliance with industry standards and best practices. Required Skills and Qualifications: Proven experience in data architecture, database design, or data engineering roles. Expertise in database management systems (Oracle, SQL Server, PostgreSQL, Azure Synapse, Databricks). Proficiency in data modelling and data warehousing concepts. Strong understanding of ETL frameworks and tools. Proficiency in SQL and/or Python programming languages. Experience with BI tools (eg, Power BI) and data visualization best practices. Excellent problem-solving skills and attention to detail. Strong communication skills to explain technical concepts to non-technical stakeholders. Ability to work in a fast-paced, collaborative environment. Familiarity with Agile/Scrum methodologies. If you are available and interested please send a current CV for review.

Start date As soon as possible
Location London, England, United Kingdom
Premium Job
Permanent

Associate Accessibility Specialist

DWP

Associate Accessibility Specialist Pay of £37,497, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Associate Accessibility Specialist to join our community of tech experts in DWP Digital. We don't get chance to advertise roles at this level often - it's a great opportunity to fast track your career in Accessibility. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of contributing to accessibility audits, giving advice, guidance and recommendations about accessibility. Understanding of the Web Content Accessibility Guidelines (WCAG), and how they apply to websites and documents. Understanding of how to make web and document content accessible including the use of automated tools and assistive software for testing. Leading on work, ensuring colleagues and stakeholders have a clear understanding of objectives, activities and timeframes. Using a range of relevant, credible information and consulting with others to ensure the potential impacts on end users have been considered. You and your role Do you care about making digital systems and services accessible for all? Are you able to communicate with empathy and understanding? Are you looking for an opportunity to drive change and champion accessibility in public services? In this Associate Accessibility Specialist role you will be consulting with DWP colleagues to advise on the delivery of products and services that are accessible and inclusive, developing research around accessibility needs and an in-depth understanding of how we can meet those needs. You will work with a variety of internal stakeholders and engaging with the wider digital communities to champion accessibility best practices and drive change. You'll run accessibility audits and support the development of training and learning products. You'll be part of a brilliant community of accessibility professionals in DWP who can help you take your skills and career to the next level, with advice, coaching, mentoring and more. You'll also have chance to manage our Accessibility Apprentices and grow the next generation of Accessibility champions. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £37,497. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth £10,863 per year. Holidays: A generous leave package starting at 24 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Start date As soon as possible
Pay £37,497-38,373
Location United Kingdom
Premium Job
Permanent

Associate Accessibility Specialist

DWP

Associate Accessibility Specialist Pay of £37,497, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Associate Accessibility Specialist to join our community of tech experts in DWP Digital. We don't get chance to advertise roles at this level often - it's a great opportunity to fast track your career in Accessibility. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of contributing to accessibility audits, giving advice, guidance and recommendations about accessibility. Understanding of the Web Content Accessibility Guidelines (WCAG), and how they apply to websites and documents. Understanding of how to make web and document content accessible including the use of automated tools and assistive software for testing. Leading on work, ensuring colleagues and stakeholders have a clear understanding of objectives, activities and timeframes. Using a range of relevant, credible information and consulting with others to ensure the potential impacts on end users have been considered. You and your role Do you care about making digital systems and services accessible for all? Are you able to communicate with empathy and understanding? Are you looking for an opportunity to drive change and champion accessibility in public services? In this Associate Accessibility Specialist role you will be consulting with DWP colleagues to advise on the delivery of products and services that are accessible and inclusive, developing research around accessibility needs and an in-depth understanding of how we can meet those needs. You will work with a variety of internal stakeholders and engaging with the wider digital communities to champion accessibility best practices and drive change. You'll run accessibility audits and support the development of training and learning products. You'll be part of a brilliant community of accessibility professionals in DWP who can help you take your skills and career to the next level, with advice, coaching, mentoring and more. You'll also have chance to manage our Accessibility Apprentices and grow the next generation of Accessibility champions. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £37,497. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth £10,863 per year. Holidays: A generous leave package starting at 24 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Start date As soon as possible
Pay £37,497-38,373
Location Newcastle upon Tyne, England, United Kingdom
Premium Job
Permanent

Associate Accessibility Specialist

DWP

Associate Accessibility Specialist Pay of £37,497, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Associate Accessibility Specialist to join our community of tech experts in DWP Digital. We don't get chance to advertise roles at this level often - it's a great opportunity to fast track your career in Accessibility. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of contributing to accessibility audits, giving advice, guidance and recommendations about accessibility. Understanding of the Web Content Accessibility Guidelines (WCAG), and how they apply to websites and documents. Understanding of how to make web and document content accessible including the use of automated tools and assistive software for testing. Leading on work, ensuring colleagues and stakeholders have a clear understanding of objectives, activities and timeframes. Using a range of relevant, credible information and consulting with others to ensure the potential impacts on end users have been considered. You and your role Do you care about making digital systems and services accessible for all? Are you able to communicate with empathy and understanding? Are you looking for an opportunity to drive change and champion accessibility in public services? In this Associate Accessibility Specialist role you will be consulting with DWP colleagues to advise on the delivery of products and services that are accessible and inclusive, developing research around accessibility needs and an in-depth understanding of how we can meet those needs. You will work with a variety of internal stakeholders and engaging with the wider digital communities to champion accessibility best practices and drive change. You'll run accessibility audits and support the development of training and learning products. You'll be part of a brilliant community of accessibility professionals in DWP who can help you take your skills and career to the next level, with advice, coaching, mentoring and more. You'll also have chance to manage our Accessibility Apprentices and grow the next generation of Accessibility champions. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £37,497. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth £10,863 per year. Holidays: A generous leave package starting at 24 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Start date As soon as possible
Pay £37,497-38,373
Location Leeds, England, United Kingdom
Premium Job
Permanent

Associate Accessibility Specialist

DWP

Associate Accessibility Specialist Pay of £37,497, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Associate Accessibility Specialist to join our community of tech experts in DWP Digital. We don't get chance to advertise roles at this level often - it's a great opportunity to fast track your career in Accessibility. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of contributing to accessibility audits, giving advice, guidance and recommendations about accessibility. Understanding of the Web Content Accessibility Guidelines (WCAG), and how they apply to websites and documents. Understanding of how to make web and document content accessible including the use of automated tools and assistive software for testing. Leading on work, ensuring colleagues and stakeholders have a clear understanding of objectives, activities and timeframes. Using a range of relevant, credible information and consulting with others to ensure the potential impacts on end users have been considered. You and your role Do you care about making digital systems and services accessible for all? Are you able to communicate with empathy and understanding? Are you looking for an opportunity to drive change and champion accessibility in public services? In this Associate Accessibility Specialist role you will be consulting with DWP colleagues to advise on the delivery of products and services that are accessible and inclusive, developing research around accessibility needs and an in-depth understanding of how we can meet those needs. You will work with a variety of internal stakeholders and engaging with the wider digital communities to champion accessibility best practices and drive change. You'll run accessibility audits and support the development of training and learning products. You'll be part of a brilliant community of accessibility professionals in DWP who can help you take your skills and career to the next level, with advice, coaching, mentoring and more. You'll also have chance to manage our Accessibility Apprentices and grow the next generation of Accessibility champions. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £37,497. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth £10,863 per year. Holidays: A generous leave package starting at 24 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Start date As soon as possible
Pay £37,497-38,373
Location Blackpool, England, United Kingdom
Permanent

Python Developer

CGI

Python Developer Position Description Are you a skilled Python Developer ready to tackle exciting challenges and make a real impact in the Defence and Intelligence sector? The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent, and inspiring everyone to pursue careers in our sector. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. You will initially attend the secure client site in Feltham, West London, for an initial period during your onboarding to gain an in-depth understanding of the client's environment, while also supporting a sustainable long-term work-life balance with the flexibility to work remotely. Due to the secure nature of the programme, you must be eligible for UK SC level Security Clearance for this role. However, any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. Your future duties and responsibilities You will join our Programme Team as an experienced Python Developer, taking a leading role in advising and supporting our high-profile Defence client. This is an opportunity to work on impactful, mission-critical projects that directly contribute to national security. As part of a well-established CGI programme, you will provide expert technical support in the capacity of a 'Customer Friend' to our client's delivery team, acting as a trusted advisor who bridges the gap between technical implementation and client needs. In this role, you will collaborate closely with the client's internal organisation, supported by a team of subject matter experts (SMEs) who bring deep technical knowledge and experience. Together, you will ensure the successful design, development, and deployment of innovative solutions. Your contributions will play a vital role in helping CGI and our client achieve their mission of ensuring safety, security, and innovation for the nation. This role involves: • Conversion of Visual Basic applications into Web Apps ensuring compatibility with proposed/existing databases and tooling. • Development and execution of proven procedures to test and validate tool functionality against Release and Deployment criteria. • Documents and communicates database design. • Participates in quality assurance and develops test application code in client server environment. Required qualifications to be successful in this role We are looking for a talented individual with a proven track record of delivering high-quality solutions across high-profile projects. The ideal candidate will possess strong technical expertise, particularly in Java and Python, and will have experience working within secure environments such as Defence related programmes or similar secure engagements. Eligibility for SC clearance is essential, along with the ability to convert legacy systems into modern solutions and develop robust database procedures. We're looking for a range of the following: • Proven experience working on high-profile projects using Python and Java. • Expertise in data conversion from Visual Basic to Web Apps. • Strong knowledge and hands-on experience with Python. • Proficiency in database procedure development and execution. • Ability to design, develop, document, test, and debug software applications. • Prior experience with defence projects or secure programmes. • Eligibility for a minimum of SC clearance. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Start date As soon as possible
Location London, England, United Kingdom
Permanent

Business Strategy Consultant

CGI

Business Strategy Consultant Position Description Build trust in digital innovation. Put your business insights to the test, helping unlock complex challenges and design solutions for tomorrow, today. At CGI, our Business Strategy Consultants are trusted to work closely with a wide range of clients on cutting edge projects with real-world purpose and impact. Recognised as one of the Sunday Times Best Places to Work in 2024 and named one of Forbes' 'World's Best Employers,' CGI offers more than just a job. We provide a competitive salary, excellent pension, private healthcare, and a share scheme (3.5% + 3.5% matching) that makes you a member, not just an employee. We are deeply committed to inclusivity, building a diverse tech community, and inspiring everyone to pursue careers in our sector. Our dedication to diversity extends to supporting our Armed Forces, and we proudly hold a Gold Award in recognition of our commitment through the Armed Forces Corporate Covenant. Your future duties and responsibilities Our highly successful Advisory Practice is expanding its consulting capability to work with our clients to help shape, define and deliver high impact strategic change enabled by emerging technologies. To succeed in this role, you will need experience of developing and delivering consulting client engagements as part of a team, in either public and/or private sectors, adopting an effective business outcome driven approach. This is a hybrid working role that will see you be front and centre with your clients (as and when required), as you build relationships and trust whilst delivering digital transformation solutions with them. The role will see you develop thought leadership, around emerging technologies, for different industries, combining latest technology trends and innovation with practical application. You will also create financial value analysis, business imperative definitions, customer journey mapping and actionable client roadmaps. You will be responsible for managing day to day aspects of client engagements, including small project teams and you will do this whilst working closely with a highly collaborative, creative and diverse team of consultants Required qualifications to be successful in this role • Demonstrable success in a similar role within a professional services environment • A focus on creating client value through a proactive approach to shaping, planning and delivering projects • Experience of successfully operating as part of a team of consultants in a client facing environment • Ability to create high quality deliverables, e.g. financial value analysis, business imperative definition, customer journey mapping and actionable client roadmaps • Credible presence in front of senior audience with an aptitude to influence leadership • Understanding of business drivers across company value chains • A data driven and logical approach to problem solving • Confident demeanour #LI-MW2 Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Start date As soon as possible
Location United Parcel Service, England, United Kingdom
Permanent

DevOps Engineer

CGI

DevOps Engineer Position Description Unleash your potential and help shape the future, join us as a DevOps Engineer. If you've demonstrable success in a similar position, that has involved utilising your technical capabilities alongside strong soft skills, we would love to hear from you. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a CGI Partner, not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us, and you'll be part of an open, friendly community of experts and we will train and support you in taking your career wherever you want it to go This role offers the ability to work from home with travel to your local CGI office / client site, as required. Your future duties and responsibilities You will be an experienced DevOps Engineer and be an important part of cloud-native software delivery teams for clients across multiple industries. Our DevOps Engineers work as part of close-nit teams with Software Developers, Scrum Masters, Product Owners, Cloud Architects, Security specialists etc. with the same shared objective; rapid, continuous delivery of high-quality code. As a DevOps Engineer here at CGI, you will be the engine that makes the team function, enabling practitioners through automated tools, testing, orchestration techniques and communication to satisfy customers. Key Tasks: • Work closely with colleagues, mentoring software developers, architecture teams and operators within an organisation to teach them how to deploy software that is easily scalable. • Work as a cross functional engineer as part of an Agile team. • Collaborate with IT and security teams to ensure quality releases. • Create and manage virtual environments. • Analyse and automate existing processes. • Engage with clients, or their representatives, to understand underlying requirements. • Clearly communicate the characteristics of the DevOps Lifecycle, being able to advise what good looks like and supporting and guiding junior members of the team. Required qualifications to be successful in this role • Experience working in Agile development teams. • Experience working with and administering GitLab. • Hands on working knowledge of building and maintaining CI/CD pipelines, and supporting infrastructure, system, and security configurations and policies. - Jenkins, GitHub, Docker, Ansible, Kubernetes. • Hands on working knowledge of GCP, AWS and/or Azure services and technologies. • Experience with object-oriented/object function scripting languages: Shell, Ruby/JRuby, Perl, Python, PowerShell, Java, Go, Bash. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Start date As soon as possible
Location United Parcel Service, England, United Kingdom
Permanent

Junior ServiceNow Developer

CGI

Junior ServiceNow Developer Position Description Are you ready to kickstart your career in ServiceNow development and contribute to innovative projects that drive meaningful change? Challenge yourself and change lives, transforming complex systems and essential infrastructure that everyone relies on. Our ServiceNow Developers are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. You can be based anywhere in the UK, with flexible remote or hybrid options available. Please note that all applicants must either hold or be eligible to obtain UK SC-level Security Clearance. Your future duties and responsibilities As a Junior ServiceNow Developer, you'll contribute to configuring and enhancing the ServiceNow platform, working closely with a team of experienced professionals to deliver innovative solutions that improve workflows and processes. Key Responsibilities: • Support the development and configuration of ServiceNow environments, including creating business rules, client scripts, and workflows. • Assist in building and maintaining the Service Catalog and Service Portal for a seamless user experience. • Help integrate systems with ServiceNow using tools like web services and mid-server. • Troubleshoot issues, perform basic bug fixes, and support platform maintenance under guidance. • Collaborate with team members and business stakeholders to understand requirements and deliver solutions. • Stay curious and eager to learn new ServiceNow modules and best practices through training and mentorship. Required qualifications to be successful in this role We're looking for enthusiastic individuals who are eager to grow their skills. Some of the skills and experiences we'd love to see include: • Experience in ServiceNow or similar platforms. • Knowledge of web technologies such as HTML, CSS, or JavaScript. • Familiarity with IT service management concepts (e.g., Incident, Problem, or Change Management). • Strong communication skills and a willingness to collaborate in a team environment. • A keen interest in learning and applying new technical skills. • ServiceNow System Administrator Certification or relevant IT certifications (e.g., ITIL Foundation). • Exposure to integrations using APIs, REST, or web services. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Start date As soon as possible
Location United Parcel Service, England, United Kingdom
Premium Job
Permanent

UAT Assistant Manager

Cambridge University Press & Assessment

Job Title : UAT Assistant Manager Salary : £36,800 - £47,900 Location Cambridge, Hybrid, minimum of 2 days a week in the Cambridge office Contract : Permanent, Full-time, 35 hours per week An exciting opportunity to join a dedicated testing team located within the Customer Services area in a world-class publishing and assessment organisation. We are focused on providing excellent and professional Quality Assurance services to internal stakeholders to ensure the best possible experience for our customers and test-takers all over the world. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role Reporting to the UAT Manager, you will be part of a team responsible for carrying out the UAT (User Acceptance Testing) for applications developed across many of the organisation's initiatives, which include computer-based testing, e-learning and web-based stakeholder support systems. You will be required to task-manage members of the team and co-ordinate several projects simultaneously: deputising for the work of the UAT Manager, and attending senior strategy and planning meetings on a regular basis. The role will also involve the detailed preparation and execution of test cases for the various applications across different environments, the logging of defects and reporting to project stakeholders on testing progress. As a UAT Assistant Manager, you will also be required to work with project managers and developers, etc. to ensure that defects are categorised, prioritised and resolved within agreed timescales. About you You will be required to demonstrate a high level of general IT expertise within an MS Windows environment, including thorough knowledge of database and website technologies. You will need to have thorough knowledge of structured test methods and processes, and experience of working with formal methodologies such as V-Model, Agile and Waterfall. Experience in using JIRA, qTest, HP Quality Centre, or similar test management software is essential. You will have a formal software testing or equivalent computing-related qualification. Previous experience of working in an IT support or software testing environment is required. You will also have experience of managing/task managing colleagues - ideally in a software testing environment. You must be confident in communicating and dealing with people at all levels, enthusiastic, and able to work in a high-pressure environment as part of a close-knit team. You must have a methodical and detailed approach to your testing work, but also be able to think strategically and engage with the wider system including meeting the requirements of senior stakeholders, and have outstanding communication skills. Excellent attention to detail is essential, as is a genuine customer-centric approach. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 9th February 2025 . Interviews are planned to take place week commencing 17th February 2025 . Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

Start date
Location Cambridge, England, United Kingdom
Premium Job
Permanent

Application Support Technician

Cambridge University Press & Assessment

Job Title: Application Support Technician Salary: £28,800 to £37,425 Location: Cambridge / Hybrid (working in the office at least 2 days a week is required) Contract: Full time, Permanent We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We are looking for an Application Support Technician to join our IELTS Support team. As an Application Support Technician, you will be responsible for providing world-class support to customers all over the world using our systems and websites. You will also write knowledge base articles, user guides and FAQs for our systems, take part in user acceptance testing and develop and deliver training sessions. If you have a passion for customer service and an avid interest in technology and the web, you'll be a great match for this position! About you The ideal candidate will have fantastic customer service skills, troubleshooting and analytical skills, the ability to prioritise work whilst keeping customers up to date, and be able to remain calm in a crisis. You'll be able to explain complex technical situations to customers in clear and simple terms and be able to confidently and calmly reassure them when things go wrong. You will be educated at least to A-level or equivalent and will have outstanding written and verbal communication skills. Any previous work experience in a technical support capacity would be an advantage. You will be confident, enthusiastic, and able to work in a high-pressure environment as part of a close-knit team. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: Group personal pension scheme Discretionary annual bonus Life assurance up to 4 x annual salary Private medical and Permanent Health Insurance Green travel schemes 28 days annual leave plus bank holidays We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability. Ready to pursue potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being the 2 nd of February 2025 and interviews are scheduled to take place from 6-7 or 12-14 February 2025. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Please note, Cambridge University Press & Assessment is unable to issue sponsorship under the Skilled Worker Visa route for this role as it does not meet the minimum skill and/or salary requirements. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

Start date
Location Cambridge, England, United Kingdom

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