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Job Vacancy
IT Support Technician
Job Description IT Support Technician - UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, XX XX XX XX XX, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: • First line support for users both in person and via support channels. Resolve or escalate issues • Hardware setup and configuration, patching and upgrades • Support audio-visual / conference room equipment and printers • Monitoring and maintaining local networking equipment such as access points, firewalls etc • Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. • Provide timely report to senior management on progress of dedicated tasks, or on-going activities. • Configuration and monitoring of core systems • Administration for IT processes such as: • Support ticketing • Equipment inventories • Hardware purchases, repairs and disposals • Joiner-Mover-Leaver process • Managing license count • Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. The salary is in the range £30K - £35K. Do send your CV to us in Word format along with your salary and availability.
Job Vacancy
Tech Architect Lead PHP Back-end Developer
Job Description Tech Architect Lead PHP Back-end Developer Our Client is a boutique software development company specializing in the development of a retail systems platform You must at least 5 to 10 years software development using PHP and MySQL ideally on Linux environment. Whilst you would still be expected to do development work, the Client requires you to get involved in: spec writing, assisting PMs with project planning, code reviews, architecture overview implementation You may already be a Lead Developer/Development Manager etc. with full leadership over a development team. The Client is looking to pay circa up to £65K p.a (with flexibility on salary for the right person) The role will be based in the City London. Please do send your CV to us in Word format.
Job Vacancy
Project/Programme Manager
Job Description Programme Manager - Canary Wharf London We require a Programme Manager with at least 5 to 10 years experience in managing projects as a PM or Programme Manager. Must have excellent understanding of technology. You will have Agile, PMP or Prince 2 Certified. Good communications (written & verbal) skills coupled with documenting and reporting. Worked with Globally distributed teams. Has managed vendors. This is a 3 to 6 month contract based in Canary Wharf London. Rate is negotiable. Please send your CV to us in Word format.
Job Vacancy
Front-End Java and Web Developer City London
Job Description We urgently require a Front-End Java Developer with at least 3 to 5 years experience of developing global digital marketing platform to provide a complete web experience management solution for Customer to market products & services to learners on a global scale. The candidate will be a high-performing, hands-on Front end development specialising in CSS, HTML, JavaScript and Angular. Experienced technologist, who will help with the front end development of sites on-boarding onto the Marketing Cloud platform. You will be required to • Develop sites on-boarding onto the Customer Marketing Cloud • Coaching development teams. • Setting and ensuring the highest development standards are followed. • Identification and management of technical debt. • BAU code fixes and enhancements to existing sites on the platform Must have the following experience: • Significant experience with building, launching and managing simple and complex websites on the Adobe Experience Manager platform • Expert knowledge of web-based technologies: HTTP / HTTPS, HTML, JavaScript, CSS, Less, JQuery, Angular • A passion for technology and up-to-date with trends, new languages and design approaches in the IT space. • Experienced in designing scalable solutions, write efficient code, optimizing performance and debugging issues. • Comfortable working in a fast-paced, multi-tasking, dynamic environment . • Excellent communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences, both technical and non-technical. This is a 4 month contract assignment to start immediately. Based in the City London. Please send your CV to us in Word format along with daily rate and availability.
Job Vacancy
Front Arena Consultants for projects in London
Job Description Front Arena Consultants for projects in London, Frankfurt, Dubai and Minneapolis We urgently require a Front Arena Developer with at least 2 years experience of having developed and worked with Front Arena at a financial institution. You must also have at least 2 years experience of developing applications with Python. Our Client is a leading Asset Management firm who are currently looking to recruit a Front Arena Developer to join their office based in Central London. You will have at least 2 - 5 years as an experienced Front Arena Developer and will maintain, improve and develop new code used within Front Arena. The client is looking to recruit candidates experience in the following: Strong Python skills A good understanding of Front Arena, including ADFL and the ACMKnowledge of Front Arena architecture and components: ADS, ATSExperience of interacting with end users in the financial industry. Any experience with in the following would be beneficial although is NOT essential C++/C/Java/C#/other languages Experience of the Front Arena 4 track. Experience of custom model integration. Experience of other Trading Systems. SQL Knowledge of Financial Derivatives. Duration 6 months The rate is negotiable. We positions in London, Frankfurt, Dubai and Minnesota USA. Please forward your CV to us in Word format to evaluate your skills.
Job Vacancy
Senior Information Security Analyst
Job Description Senior Information Security Analyst Our Client is a leading global company specialising in pharma products. They are looking to recruit a Senior Information Security Analyst with at least 5 to 7 years expertise in Technology Security. The Senior Information Security Analyst is responsible for maintaining information security policies, architecture, technical standards, technical controls, security solutions, guidelines, procedures, and other elements necessary to maintain security posture. Responsible for assessing information risk and facilitating remediation of identified vulnerabilities & risks across the organization. Accountable for coordinating the execution of security measures to protect our computer infrastructure, information systems and to ensure the organization maintains an acceptable risk posture. The Senior Information Security Analyst is highly engaged in risk management and mitigation, including evaluating vendor risk, examining vendor contracts for terms of service, understanding third-party risk, and data privacy issues. The analyst serves as an expert on cybersecurity protection, detection, response, and recovery. This individual is responsible for coordinating penetration testing and managing internal and external cybersecurity analysts to detect, mitigate, and analyze threats. Works closely with other teams to develop controls such as firewalls, business systems, data leakage protection systems, patching, encryption, vulnerability scanning, application code scanning, remediation as well as defining configuration for a variety of security tools. Prior experience in an international enterprise environment is essential. Responsibilities: • Collaborate with IT teams for input and operational requirements to design and implement the company's overall cybersecurity strategy. • Identify and address security gaps discovered through ongoing monitoring of all information security controls and implement enhancements to security controls. • Manage access to elevated privileges accounts and audit activities to meet business and regulatory requirements. • Evaluate and/or implement cybersecurity solutions and controls to maintain confidentiality, integrity, and availability. • Actively participate in proofs-of-concept for new security technologies by developing selection criteria to identify appropriate security solutions to support strategic, operational needs, and security requirements. • Participate in the development and testing of the security incident response plan, act as the incident response leader. • Develop security, risk, and compliance reports and alerts. • Participate in the yearly review of policies and procedures to support information security, risk, and security compliance activities. • Participates in developing, testing, and implementation of disaster recovery procedures for the cybersecurity technology in place. • Manages cybersecurity projects to ensure that the delivery is on-time, within budget, and adopted to meet the company's information protection requirements. • Performs or coordinates internal security assessments, penetration tests, vulnerability scans, and assess organization cybersecurity maturity Complying with frameworks and regulations such as COBIT, NIST (800-53, cybersecurity), ISO, ITIL, PCI, GLBA, GDPR, HIPAA, and other data privacy and security standards and regulations. • Provides internal customer support via assigned tickets for security-related issues, while ensuring assignments are resolved within assigned SLA's. • Evaluate and implement CIS critical security controls where necessary. • Will provide input into cybersecurity strategic roadmap and annual budget. • Adhere to applicable change management policy and procedure. Qualifications: • Bachelor's degree required; advanced degree highly desirable. Candidates must possess significant analytical skills, which evolved from early academic training in Cybersecurity, Information Systems, Computer Science, or similar discipline. • Provides a documented work history that includes a minimum of 5-years experience in Information Security. • Proficiency in security framework models such as NIST, etc., implementing and auditing security measures, security response, and incident management. • Possess a working knowledge of Cisco network switches, routers, firewalls and VPN, network security, administration of DLP, antivirus\antimalware, IDS/IPS, SIEM, SMTP, Email security, AD, Group Policy, DNS, DHCP, and VLANs. • Experience with identity access management solutions, such as SAML\OATH • Experience with HIDS and NIDS • The ideal candidate possesses relevant information security or cybersecurity certifications. • Requires the ability to analyze and recommend changes to the security landscape where necessary to meet the information security objectives of the organization. • Participates in change management meetings and provides expert input to ensure security is maintained. • Knowledgeable in security best practices such as encryption, hashing, vulnerability scans, event log monitoring, intrusion detection and prevention, eDiscovery, and content filtering. • Ability to manage and continuously improve upon vulnerability management program. • Ability to propose solutions for closing identified vulnerabilities in the infrastructure. Desired Qualifications: • Certified Information System Security Professional (CISSP), NIST Cybersecurity Framework (NCSF), Certified Cloud Security Professional (CCSP) and\or Certified Ethical Hacker (CEH) • Knowledge and experience with Microsoft Office and Visio. • Knowledge of WAN technologies including MPLS, SD WAN. • Knowledge of cloud providers security (AWS, GCP or Azure). • Prior experience managing Cisco ELA products including DNA, Firepower, ISE Management console, Umbrella, Cisco AMP for endpoints, Stealth watch, as well as Splunk, SolarWinds, Varonis and Darktrace. • Prior experience with Azure Rights management and Information protection highly desirable. • Project management skills are highly desirable. • Previous experience in a HIPAA/FDA regulated environment. Competencies: To perform the job successfully, an individual should demonstrate the following behaviors: • Motivation/Initiative: Motivated and curious, willing to ask questions, research issues, and take on challenging projects/assignments; creative, brings new ideas to the table, exhibits self-confidence. Position requires a strong achievement motivation and tenacity. • Administrative Skills: Possesses the ability to organize and follow-through on multiple tasks recognizes and attends to important details with accuracy and efficiency. Works to complete goals, tasks, and plans, anticipate potential problems and analyze alternative solutions. • Interpersonal Style: (Interpersonal Skills, Communication, Teamwork); develops/ maintains effective working relationships; listens attentively to others; communicates ideas clearly (written & verbal); relates to people in an open/ sincere manner; participates effectively in meetings; assists in finding solutions as well as identifying problems; communicates appropriately with supervisor, and co-workers. Able to influence other individuals and maintain calm and reliable demeanor in the face of challenges. • Self-Management: (Adaptability/Flexibility, Stress Tolerance, Autonomy); adapts readily to changes in routine; works effectively in stressful situations; needs limited guidance and direction; is comfortable working in a fast-paced environment; is reliable and dependable; is results-oriented; maintains productivity and composure under pressure; views problems as opportunities to create solutions. • Thinking Skills: Diagnoses problems efficiently; gathers sufficient input before making decisions or plans; makes timely decisions, quickly determines sources of the problem, identifies information needed to solve a problem and analyzes alternative solutions, communicates issues and decisions effectively to the team. • Customer Orientation: Sensitive & responsive to internal customer needs; demonstrates skills in customer services and satisfaction; maintains a positive attitude, willing to listen to customer problems and seeks solutions; stays in tune with changing needs of customers. • The analyst will adapt readily to change, work effectively in stressful situations, need limited guidance and direction, and is comfortable working in a fast-paced environment. • Diagnoses problems efficiently gather sufficient input before making changes, quickly determines sources of issues, identifies information needed to solve the problems, and analyzes and communicates issues with effective alternative solutions to the team. This a UK based role at the Central London offices of the Client, although for the foreseeable future you will be based at home and work remotely. The salary for this role will be in the range £70K - £85K. Please do send your CV to us in Word format along with your salary and availability.
Job Vacancy
Senior Network Specialist with Security and Cisco- City London
Job Description Senior Network Specialist with Security and Cisco - City London Our Client urgently requires a Senior Network Specialist with heavy background in Network Security on Cisco and Microsoft. The security and support of the company's network is paramount. Predominately a support role (BAU) with design of scalable solutions deliverable through projects. Encompassing numerous technologies that benefit high-availability solutions. This role requires a responsible individual who can design and deliver secure networking solutions. Fast thinker who can diagnose, assist others and remediate BAU support issues. Main Aspects of the role: -Work within Infrastructure team in supporting and delivering all aspect of BAU and support services -Design, build and implement firewall solutions from perimeter to DMZ roles -Support IPS deployment for European branches -Develop, maintain and deliver global standards to all networking devices -Remediate Penetration Test results -Ensure seamless migration of network estate to newly adopted security framework General Skills -Experience working within mission-critical environments -Experience in operational deployments -Datacentre cabling and racking of equipment Technical Skills you need to bring to the table: -In-depth knowledge of CISCO including firewalls, switches and routing protocols -In-depth knowledge of supporting a datacentre and branch interconnectivity -Strong technical skills are essential -Experience of CISCO multilayer switches and routers, including 6500s -CISCO certification, ideally CCNP -CISCO CSM -VLAN segregation -McAfee HIPS, Trend Micro -Centralised authentication service (AAA) -SafeNet Ethernet Encryptor -RADIUS / RSA -Security certification (advantageous) You will also need to an understanding of the following technologies: VLAN segregation. DMZ. VSS. Failover. OSPF. High availability. CISCO. Palo Alto. Juniper. McAfee IPS. SafeNet. Tripwire. This is a contract role for up to 18 months to start immediately. Please send your CV to us in Word format.
Job Vacancy
Lead Software Developer with Dot Net SQL Server and Azure
Job Description C# .net Lead Software Developer with SQL and Azure Our Client is an international company who are looking to recruit a Lead Software Developer with Dot net technology coupled with SQL Server and Azure and Devops. You must have at least 5 years solid expertise in software engineering using .net Core. The following are the key skills that the Client will require: Proficient in .Net Core, ASP.Net Core. C#, WPF, Web API, WCF, SQL Server (T-SQL), PowerShell, HTML, JavaScript Should have working knowledge on Azure Service Bus and Rabbit MQ Proficient in CI/CD and release management using Azure pipeline (Infrastructure as Code using ARM templates). Should have experience in the implementation of microservice/micro database projects. Good working knowledge of Azure cloud services and moving on-prem applications to the Cloud. Should have good knowledge of PowerShell, Reporting Services (SSRS) Good knowledge about Containerization (Kubernetes/Docker). The duration of this assignment will be between 6 to 12 months. The position will be based in Victoria London albeit remote for the next few weeks. Please do send your CV to us in Word format along with your daily rate and availability.
Job Vacancy
Software Engineer
Job Description Software Engineer Our Client is looking for a Software Engineer with at least of 5 years of progressively complex experience in a directly related area, during which both professional and technical capabilities have been clearly demonstrated. Your expertise must include design and development experience with various relevant Microsoft platforms, tools, technologies, patterns, and techniques related to MSFT suites, Azure tools, integration, and data is required. Experience with industry/domains like pharmaceutical, finance, HR, sales, marketing, and manufacturing is highly preferred. Experience with healthcare industry regulations, data security and compliance standards (e.g. GDPR), and EDI standards (e.g. FHIR, HL7), etc. is very valuable. Developer certifications of Azure and/or Microsoft suite technologies is a big plus. A degree in computer science, software engineering, or a related field is required. Technical skills: • In-depth knowledge and experience in programming, administrating, configuring, and integrating using/with MS Office/MS Office 365 suite, SharePoint Online, Power Apps/Power Automate, GitHub, MS Teams, etc. • In-depth knowledge & development experience using Azure integration tools like Data factory, Logic Apps, etc. Along with knowledge of utilizing Azure SQL Server, Data lake, etc. • In-depth knowledge & experience using Visual Studio, with one of the programming languages: C#/Java/JavaScript/Python, and PowerShell. • Thorough understanding of the fundamental architecture of the cloud and on-prem MSFT Suite. • Solid fundamentals and thorough understanding of exception handling principles and production/operational support solutions (alerts, dashboards, runbooks, etc.) • Experience working with Azure DevOps and CI/CD pipeline. • Knowledge and some experience of using Serverless, SOAP, XML, REST, JSON, EDI, XSLT, etc. • Knowledge and some development experience using MS SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). • Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Synapse, Azure BYOD & Data verse, Azure DevOps, Informatica, BI tools, etc. is a big plus. General business skills: Excellent communication to translate and explain business requirements to technology & vice-versa. Analytical & methodical mindset with a problem-solving attitude is extremely important for the success of this role. Concise written, verbal, and presentation skills. Must be a team player who can earn a team's respect quickly. Ability to take initiative and be innovative. Ability to complete projects and achieve results in an ambiguous work environment. The Client is based in Trumbull CT USA - this is a remote role ideally from London UK. The salary will be in the range £60K - £90K. Please send your CV to us in Word format along with your salary and availability.
Job Vacancy
IT Support Analyst Engineer
Job Description IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). • Manage day to day operational aspects of a project and scope. • To assist the IT Manager in delivering various IT projects. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. • Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . • Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. • To hold Administrator function for some of the systems housed at the Branch\". Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. • Manage inventory of computers, network equipment including tracking of purchased equipment and services. • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times. • To perform monthly infrastructure test and report for Risk Assessment. • Manage Incident Handling procedure (This includes monitoring as well as post -incident follow up • Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch. • To comply with all applicable FCA/PRA conduct rules. • Compliance with all mandatory training as set by the Branch/Group. Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies [Core/Leadership]) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.
Job Vacancy
Network Engineer- Milton Keynes and Remote
Job Description Network Engineer - Milton Keynes and Remote Our Client is seeking to recruit a Network Engineer with at least 7 to 10 years proven hands-on expertise. Plan and implement network transformation across 43 UK sites to support a rollout of 1 to1 Devices to students. Support the design and implement of layer 3 network enhancement, additional WiFi Access Points, and the deployment of new firewalls. Peer review the proposed design and configuration and provide documentation in line with departmental standards. Manage the Network Changes into support. Assess existing network IP address schema and DHCP scope Plan an expansion to accommodate additional network devices Test solution, connectivity, and routing Deploy new IP address schema across all sites Document & Transition to Support Assess location and AP density to guarantee performance with increase in concurrent connections Plan and position additional APs to maintain network performance Deploy APs and test performance Document & Transition to Support Firewalls Assess existing firewall configuration including rules, routers and VPNs Build new ruleset template for deployment across estate Test firewall configuration Deploy hardware appliances and configuration Document & Transition to Support Policies & Procedures To comply with safeguarding policies, procedures and code of conduct To demonstrate a personal commitment to safeguarding and student/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy To engage in safeguarding training when required Multi-site projects Meraki APs HP/Aruba Switches Smoothwall Firewalls Must have proven expertise in Network Design, Network Routing, Switching, Wireless and DHCP/DNS and Network Security Excellent interpersonal skills. Must have a degree in Computer Science or equivalent coupled with a CCNA or equivalent. Any experience and understanding of the Education sector would be very beneficial for this assignment. Must have WAN, LAN, VLAN Design & Implementation along with Firewall Setup, configuration & Management. You will have ITIL certification along with experience of ITIL practices. The rate for this assignment is circa £300 - £400 per day. This is a 6 month assignment initially. The Client has offices in Milton Keynes - you will need to attend meetings from time to time in Milton Keynes - but the role can be worked remotely. Please send your CV to us in Word format along with your daily rate and availability.
Job Vacancy
Microsoft Dynamics CRM Developer
Job Description Senior Microsoft Dynamics D365 CE Developer Our Client is looking to recruit a Microsoft Dynamics CRM Developer with at least 5 years proven track record of developing within the MS Dynamics CRM suite. Lead the ongoing development for the Global MS Dynamics CRM platform. Develop solutions to varied complexity levels for requirements from the global business Maintain a high-quality platform by with solutions developed in line with coding standard Design and implement MS Dynamics CRM solutions to be fully compliant with Client's business processes and requirements Design, code, test CRM application modules that meet Architecture Blueprint specification Use your deep and extensive knowledge of JScript, PowerApps, C#, .NET Core, and SQL Server, to further enhance the current solution to meet ongoing business requirements Participate in execution and documentation of tests ensuring that an application or architecture meets agreed Quality standards Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations Evangelise the Dynamics core features and functionalities to support business decision making process Seek opportunities to continuously improve the Dynamics solution for the schools across all regions You will have 5+ years development in JS, C#. NET, SQL, PowerApps (1-2 yrs) 5+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal) Experience of process alignment to out of box functionality Configuration/customisation, Testing and debugging Development tools (Visual Studio) Excellent interpersonal skills English as primary language Experience in global delivery environment and working within a remote-teams. Experience of education sector and of DevOps with documenting solution design (High/low level) Must have MS Dynamics CRM Certifications along with a Degree in Information Systems or equivalent. The salary for this role will be circa £50K - £65K. The position will be based in Milton Keynes. Please send your CV to us in Word format along with your salary and availability.
Job Vacancy
Senior Microsoft Dynamics D365 CRM Developer
Job Description Senior Microsoft Dynamics D365 CRM Developer Our Client is looking to recruit a Microsoft Dynamics CRM Developer with at least 5 years proven track record of developing within the MS Dynamics CRM suite. Lead the ongoing development for the Global MS Dynamics CRM platform. Develop solutions to varied complexity levels for requirements from the global business Maintain a high-quality platform by with solutions developed in line with coding standard Design and implement MS Dynamics CRM solutions to be fully compliant with Client's business processes and requirements Design, code, test CRM application modules that meet Architecture Blueprint specification Use your deep and extensive knowledge of JScript, PowerApps, C#, .NET Core, and SQL Server, to further enhance the current solution to meet ongoing business requirements Participate in execution and documentation of tests ensuring that an application or architecture meets agreed Quality standards Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations Evangelise the Dynamics core features and functionalities to support business decision making process Seek opportunities to continuously improve the Dynamics solution for the schools across all regions You will have 5+ years development in JS, C#. NET, SQL, PowerApps (1-2 yrs) 5+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal) Experience of process alignment to out of box functionality Configuration/customisation, Testing and debugging Development tools (Visual Studio) Excellent interpersonal skills English as primary language Experience in global delivery environment and working within a remote-teams. Experience of education sector and of DevOps with documenting solution design (High/low level) Must have MS Dynamics CRM Certifications along with a Degree in Information Systems or equivalent. The salary for this role will be circa £50K - £75K. The position will be based in Milton Keynes. Please send your CV to us in Word format along with your salary and availability.
Job Vacancy
IT Support Analyst
Job Description IT Support Officer - Islington Our Client is looking to recruit an IT Support Analyst with at least 3 years experience. As an IT Support Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused primarily on general IT support functions. The position provides exposure to a broad range of IT-related projects and visibility across several departments in the organisation. As IT Support Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the Company's IT systems and for providing efficient desktop support to number of business users. The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts to system diagnostics, from enhancing and developing the IT policies to working with the IT team to improve cybersecurity. Main Responsibilities: • Diagnose and resolve technical issues • Provide recurrent IT security education/training to users • Manage the on boarding and off boarding IT-related process, including setting up new users and disabling expired accounts in accordance with HR requirements. • Coordinate and conduct IT training and orientation programs for users. • In conjunction with the Group IT Manager and with relevant approval, develop and implement training and documentation policies, standards and procedures. • Set up and configure desktops, laptops, printers, IP and landlines phones • Manage the IT procurement activities • Ensure all software purchased licensing is recorded and maintained. • Report faults and maintaining logs on servers, desktops and laptops. • Ensure all logs for equipment and users are maintained. • Work with vendors to diagnose, reproduce, and resolve technical problems. • Monitor attacks, intrusions and unusual, unauthorised, or illegal activity, investigate security alerts and provide incident response. • Maintain physical local network and telephone cabling, switches, and hubs. Provide assistance and support to colleagues in IT-related matters. QUALIFICATIONS AND SKILLS REQUIRED • Windows and MacOS troubleshooting skills • Experience with Google Workspace and Office365 • Networking troubleshooting • Analytical and Organisational skills • Ability to work under pressure. • Proven experience in an IT-related support role, experience of troubleshooting and supporting desktops/laptops. • Ability to multi-task and work well in a multicultural team. • Exceptionally detail focused • Impressive verbal and written communication skills • Able to follow instructions accordingly and can work autonomously The Client is based in Islington London. The position is office based. Salary will be £32K - £35K. Please do send your CV to us in Word format along with your salary and notice period.
Job Vacancy
IT Applications and Infrastructure Support Analyst
Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Regulatory Duties: • Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. • Report policy / procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. • Accurately execute all controls within own area to minimise risk of policy, procedure and / or regulatory breaches. • Identify new risks / control gaps within own area and escalate accordingly to your Line Manager and / or regulatory exercises. • Training under a Senior IT Engineer / Head of Infrastructure in the Team during Probation period • As part of the probation period, assignment of small side IT desk projects to support and deliver IT Projects • Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. • Proactively seek to complete recommended technical and behavioural competencies training required for your role. Technical Experience Required: • Exposure to Market Data, Bloomberg, Trader Support • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • VM-Ware virtualisation environments. • Backups (various and ability to use different applications). • Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) • Router maintenance - wireless configuration, installation and setups. • PowerShell to a competent level (backup/azure/EMC). • VPN Administration and Deployment. • DNS - administration of DNS internal and external. Salary will be in the range £50K - £65K. The position is hybrid with 3 days in the office in Central London. Do send your CV to us in Word format along with your salary and notice period.
Job Vacancy
IT Support Engineer
Job Description IT Support Engineer Our Client is an established bank based in Central London. They are looking to recruit an IT Support Analyst with at least 5 plus years of 1 st and 2 nd level hands-on expertise of working within IT Support and Infrastructure from a banking environment. The following are list of skills required for the position: • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a high level - security groups, administration/deployment, LDAP, ADSI. • Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • VM-Ware virtualisation environments. • Backups (various and ability to use different applications). • Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) • Router maintenance - wireless configuration, installation and setups. • PowerShell to a competent level (backup/azure/EMC). • VPN Administration and Deployment. • DNS - administration of DNS internal and external. Experience of supporting Market Data and Bloomberg would be a great plus. The salary for this position with be circa £40K - £50K. This is a hybrid position and you will be required to be in the office at least 3 days a week. The position will be a 12 month full time contract - FTC initially. Do send your CV to us in Word format along with your salary and availability.
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