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Job Description ServiceNow Technical Support - London We require a ServiceNow Technical Support Analyst with 8+ years (SA / M Level);- 2.5 to 3 years of ServiceNow relevant experience. Job Description : • Service now Implementation Specialist & Admin • Core module (Normal Incident, MIM, Problem, Knowledge, Change, ESS, CMS(optional ) ) • Good Communication and presentation skills, Client handling. • Java Scripting knowledge and hands on experience on it. • Hands-on with ITIL Process implementation. • Service-now for custom Application Design & Development. • Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows. • Hands-on design, development and deployment experience with the Service-now platform. • Hands-on migrating data from different tools into ServiceNow. • Hands-on to SNow Integration • Good at creating required information for Reporting and Dashboards • Knowledge of ITIL methodologies and processes. Technical Expertise : • Creation of script based Assignment and Approval rule. • Creation of Business Rule, UI Action by using Glide script. • Creation of Glide Record object and use of several other important objects as these objects are created for you when your script is called. • Creation of custom related list. • Creation of Access Control List with the help of Scripting. • Creation of Script based UI Policy and Client Script. • Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate • Querying the table by using Glide Record • Referencing Glide List • Debugging script • Creating and customizing UI and pages using Jelly • Working with complex Log Files. • Render forms, lists, UI Pages, and many other things in SXX XX XX XX XX with the help of Jelly • Designing of Macros and Formatters. • User Administration • Web Service Integration • User Interface Level Integration • MID Server Integration • Use of Import Sets for data loading from external file or database to the XX XX XX XX XX Knowledge of ITIL V3 processes This is a 3 month contract based in Central London. Please forward your CV in Word format.

E-Commerce Manager Mere £37,000-£41,0000 + Performance Bonus + Pension + Holiday + Health & Wellbeing Benefits This is an excellent opportunity for someone who has good experience in ecommerce that wants to shape the future of a market leaders ecommerce operations. This company is the leading manufacturer within the industries they operate in, offering a product line of around 2,000 products. Where they distribute their products worldwide and have set the benchmark for quality, innovation and service across their target markets. In this role, you will be responsible for developing and implementing a comprehensive e-commerce strategy aimed at driving growth in online B2C sales. As a key, standalone position, you will have full ownership of the organization's B2C e-commerce strategy and operations, utilizing Shopify as the primary sales platform. The ideal candidate will possess demonstrated experience in managing and optimizing e-commerce platforms, along with a strong understanding of digital marketing strategies, including SEO and SEM. Analytical skills to interpret sales data and consumer feedback are essential for success in this role. The Role *Growing ecommerce operations for a market leader *Working closely with the Marketing, Sales and IT teams *Analyse consumer sales data and feedback to identify opportunities The Person *Proven experience in managing ecommerce platforms, preferably with Shopify *Strong knowledge of digital marketing strategies, including SEO, SEM, social media marketing, etc *Analytical skills to interpret sales data and consumer feedback Reference Number: BBBH244632 To apply for this role or to be considered for further roles, please click \"Apply Now\" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Interaction Designer Pay up to £49,906, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an Interaction Designer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? User focus - Use data from research and analytics to understand user's needs and test designs to meet them. Evidence and context-based design - Work with others to design solutions that are based on evidence and help identify gaps in knowledge. Prototyping - Use a variety of prototyping tools and techniques. Communication - Present your work and share design decisions, explaining ideas in a way that people understand and actively listen to other people's input. Accessibility - Design with accessibility in mind, showing familiarity with the WCAG 2.1 guidelines and designing to meet AA standards. Collaboration - Work in the open, engaging others in the design process. You and your role As an Interaction Designer you'll be driving innovation, creating new UX/UI designs that are simpler, faster and easier to user, making DWP systems and services accessible to all. You will make design choices based user data and user research, and create prototypes to test that your designs meet the needs of the end user. We work in collaborative agile teams. You'll work alongside researchers, developers, product managers, architects and more to deliver services that really work for our users. You'll also be part of a wider DWP design community where you share solutions and best practice, and access learning and development that helps you be at your best now and in your future career/ Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Westminster, London. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £49,906. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £14,422 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Pay up to £72,664, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. As our new Lead Digital Portfolio Manager joining our Data and Analytics team you will, lead your team and a complex pool of stakeholders to deliver a portfolio of digital projects which will change the way millions of people interact with government, look for work and claim benefits. You will lead in managing new work demand, advising and producing planning strategies and setting up new projects. You will take a strategic view of new work, shaping our portfolio and working across the department and with service teams to prioritise projects, based on reliable assessment of the value that they will bring to DWP and our users. DWP. Digital with Purpose. DWP is the UK's largest government department that helps people into work and makes payments worth over £195bn a year to support millions of daily users. Our DWP Digital teams are using fresh ideas and ground-breaking technologies to create innovative, scalable, and user-centric digital solutions that are changing how government works. Our scale and purpose is extraordinary and our portfolio of projects solve diverse, complex and unique. We'd love you to join us. What skills, knowledge and experience will you need? Broad Portfolio Leader experience - Exceptional leadership skills with demonstratable experience of leading large-scale digital portfolios within a complex organisation, setting portfolio standards and providing independent portfolio assurance to senior executive leaders. Strategic Planning - Proven experience of working with organisational objectives and ambitions to shape and influence Digital strategic planning and priorities. Developing and improving Portfolio frameworks and controls - Established track record of developing and implementing portfolio frameworks, including taking accountability for delivering critical improvement activity to strengthen and ensure compliance with portfolio controls and standards. Delivery knowledge and issue resolution - Experience of working in both waterfall and agile environments. Leading and supporting multiple teams to resolve issues and impediments and maintain the delivery momentum across the portfolio. Data Analysis and decision making - Experience of providing independent interpretation of portfolio data, to provide Executives and stakeholders with analytics and recommendations to aid strategic decision making. Engagement, Relationships - Experience in building successful relationships across organisational boundaries with diverse senior stakeholders using strong leadership and communication skills to build, manage and influence key strategic relationships. Qualifications You must have at least one of the following professional qualifications and state that explicitly in your application: * Management of Portfolios (Practitioner) * Prince2 * Portfolio Management Institute Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, London, Manchester, Newcastle-upon-Tyne or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £72,664. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

End User Computing Engineer: Pay of £35,678 plus 28.97% employer pension contributions, flexible hours, and great work life balance. DWP. Digital with Purpose, This is a great opportunity to join our community of experts at DWP Digital as an End User Computing Engineer. End User Computing is how we describe all the stuff that might otherwise be called Help Desk, or Tech Support, or Desktop support. It's everything from rolling out and optimising new hardware, to solving day to day user issues. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support some of the most vulnerable people in our society. We're driving a once-in-a-generation transformation of government services used by millions of people. We're using fresh ideas and leading-edge technologies to create innovative, scalable and user-centric digital solutions. Delivery. Work. Projects. If you want pace, variety, challenge and the chance to help people with IT solutions, then you've come to the right place. You'll be part of our User Support Services team. We lead, run and maintain effective and efficient 1st line support, providing high quality, consistent Digital support services to circa 94k DWP colleagues and some exec support to our VIPs. You'll be based at our Caxton House Tech Bar, the role involves providing face to face Level 1 IT support to colleagues on-site in our London hub. We deliver via an Omni channel support model that includes Voice, an On-line Portal and On-site Services. You'll be joining of a thriving Service Management community. We'll give you access to all the support and learning you need to grow your skills and career, and to help your team be at their best. What are we looking for? We're looking for people with incident management experience and we will assess you against the following three things from our list of 'Behaviours'. Communicating and Influencing Working Together Making Effective Decisions Details. Wages. Perks. This role will be based in our brilliant digital hub in London. In return for your skills, we offer a competitive salary of £35,678. You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97%. You'll get a generous leave package starting at 24 days , rising to 26 after 1 year, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities Click 'Apply' for more information and to start an application on Civil Service Jobs.

Director - Banking & Financial Services Markets Position Description A profound and radical change to traditional financial services models is underway and at CGI, we are at the forefront of developing and implementing technologies and business processes that will shape tomorrow's banking marketplace. We are one of the largest independent technology and business services companies in the world and can deliver exciting opportunities for you to build your career. We are looking for Director Consulting Services with focus within Banking and Financial Services sector to join our team of open and friendly community of experts. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities We are searching for a Director Consulting Services for Banking and Financial Markets to work in our banking and financial markets sector who will have business development responsibility, as well as operational management accountability, for a group of clients and new logo targets in the UK and Asia. • End-to-end sales offering to new clients in the Banking & Financial Markets sector • You will take responsibility for seeking out and identifying new opportunities, building pipeline and delivering against a sales target with quality, profitable and sustainable wins • Client Relationship management - establishing and nurturing of strong client relationships is key as you work to understand the clients' business, the markets they operate in, challenges they face and be able to respond effectively with a plan of how to meet these • With a passion for innovation and creativity you will also contribute to and provide leadership of CGI's go-to-market strategy, providing insight to the business on market trends affecting clients • Team Leadership and Collaboration - operational management and supporting career development • Financial and Operational Management - management of your area and team Required qualifications to be successful in this role Successful candidates will be highly driven and creative individuals, able to identify and work with a range of customers, understand their needs, and develop business and technical solutions with them. • Proven track record in sales, business development, and operational management within the banking or financial services sector • Extensive experience building and managing senior client relationships • Deep understanding of the UK and Asia banking industries, including market trends and regulatory requirements • Demonstrated success in achieving and exceeding revenue targets • Strong leadership, influencing and consultative selling skills with the ability to inspire confidence • Good technical IT background • Excellent communication, negotiation, and presentation skills • Experience in bid management, deal-shaping, proposal writing, and financial modelling • Ability to develop and execute strategic sales and delivery plans #CF-1 Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Capital Actuarial AnalystGreater London£50,000 - £75,000 per annumI am currently partnered with a global (re)insurer on a new position in their growing capital actuarial team.This role involves all aspects of capital modelling, across multiple entities. Responsibilities will include model parameterisation, model development, output design, regulatory submissions and documentation.This will suit someone making good progress with their actuarial exams with previous non-life actuarial experience, looking for a step up, into a more strategic role. #LI-PB1

BPA Data ManagerLondon£55,000 - £65,000 per annumCompany client partnered with a gold standard BPA provider to assist in the growth of their data management team which supports the integration of policy information on boarded through buy in and buy out transactions. This role would be great for those with an excellent understanding of high quality data management processes and the BPA space. To apply ensure you have the following: * Experience with data migration, reconciliation and analysis. * A solid understanding of DB schemes and the BPA market * Excellent Microsoft Excel capabilities * High standard of project and stakeholder management skills * PMI or part qualified IFOA exam stoppers could be suitable If you have a keen eye of data management and are constantly looking for better ways of working this role could be a great opportunity for you. The role will ask you to juggle multiple plates at once and build relationships across a large business delivering a high standard of data to several departments. #LI-PB1

Power Platform Tech Lead in London - Contract Our client, a leading organization based in the heart of London is looking for an experienced Power Platform Tech Lead to join their dynamic team on contract. If you are passionate about working hands-on and mentoring others while delivering top-notch results using Canvas Apps and Model Driven technology powered by Dataverse, then this role might be perfect for you. Skills: Power Platform - As our ideal candidate, we expect that your expertise lies mainly in configuring Microsoft's powerful low-code platform. Canvas Apps - Our desired applicant should have practical knowledge of creating custom canvas apps from scratch according to requirements provided by clients. Model Driven - We require someone who can create model-driven applications leveraging data modeling concepts such as entities and relationships between them. Mentorship- Your responsibility will include providing guidance & support during development cycles; hence must possess excellent communication abilities coupled with interpersonal skills. Hands-On Experience - You'll need at least 5 years' worth of hands-on experience designing solutions utilizing best practices across various phases (designing/developing/testing/deploying/support). Dataverse - The successful candidate shall demonstrate proficiency managing complex business processes via integrating multiple systems through Dataverse connectors. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit XX XX XX XX XX Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Lead Service Designer Pay up to £83,957, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Lead Service Designer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Understand user needs and help others to do understand them too, so that collectively we can design Universal Credit and other services to support those needs. Align and lead the communication with Lead Product Managers and policy colleagues to define the user journey and articulate the vision for products and services. Engage and manage stakeholder needs across different areas with a focus on heading discussions at senior departmental level. Demonstrate strong working knowledge of service design in practice as a recognised industry expert and help others to understand its value for both service users and in helping the Department to meet its business objectives. Lead design direction based on evidence. Drive the creation of high-quality service design deliverables, including personas, experience maps, insights packs, user flow maps, and service blueprints. Analyse research findings, data, insight gathering, critical thinking and concept generation. Understand as-is service design and identify improvement opportunities. Analyse pain points within services and communicate and share design solutions that fulfil user needs and business outcomes. Drive the communication of insights and stories around the strategy and concepts being designed to senior stakeholders and management. Use prototyping methods to communicate and share ideas and concepts with real users to encourage collaboration and iterative processes. Lead the adoption of best practice and build a strong open and collaborative culture within the Department and feed into the design community. Analyse and identify cost saving opportunities whilst implementing best practice service design. Define the service design approach and key items on the design agenda, working to implement best practice. Actively provide support and mentor team members whilst developing appropriate training to support designers. Lead the capability and promote service design in and beyond the Department. Support recruitment for the DWP Digital Product design community. You and your role As a Lead Service Designer, you will be the forefront of emerging policy and business strategy for our Universal Credit (UC) service, leading and supporting a team of service designers to create user-centric systems and services, guided by evidence. You will be shaping our design strategy, transforming insights in design concepts, leveraging protoyping methods to share ideas and drive collaboration. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Leeds, London and Manchester, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £83,957. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £24,363 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Title: Senior Support Application Engineer Location: Remote, UK Salary: Competitive Job Type : Full Time, Permanent About The Role: Our 2nd Level Support team provides support to customers and business by researching, diagnosing, troubleshooting issues and resolving incidents for both Legacy & Next Gen Interact Platform in EU and North America region. We provide a specialised level (a deeper understanding of systems, technology and applications) of support to triage issues beyond basic troubleshooting that require a higher level of technical expertise. You will proactively monitor our platform health (dashboard, monitors, alerts, etc) to provide quick workaround for critical issues and keep business stakeholders updated promptly in case of any interruption. Our focus is production availability and stability to meet SLA and KPI metrics. Our team is available for 24*7 on-call support for any production outages and severity incidents. This position will provide 2LS (Second Level Support) to our global team. '-Provide production support for AWS Cloud & Nextgen Platform (Basic Java or any other programming skills, PL/SQL and basic Mobile app knowledge is mandatory)'-Develop and maintain PL/SQL scripts to retrieve data for troubleshooting, analysis and reporting'-Follow standards for IT Infra administration and AWS operation including the scheduling, running, monitoring, logging, management of errors'-Recovery from failures, and validation of outputs to target systems'-Experience with data modeling concepts and familiarity with data modeling & data configuration tools'-Sound Knowledge in API & Micro services'-Hands on experience in automating manual support operations'-Perform root cause analysis for application incidents'-Perform daily maintenance and monitoring tasks, which allow the smooth running of systems, and prevent problems from occurring'-Provide On call Support (as part of roster)'-Support Ticket (Incident) management'-Identify and develop utility software that can help automate and pro-actively manage the support status of business applications'-Assist with maintaining metrics, key performance indicators (KPIs) and service level agreements (SLAs) to highlight the data as a basis of operational analysis and decision making'-Contribute and maintain 2LS Support operations service guides, policies and procedures'-Participate in collaborative working relationships at all contact levels of the company; effectively communicate progress/challenges to appropriate personnel.'-Comply to information security/privacy compliance requirements and business needs into enterprise-wide data security/privacy standards and policy. Qualifications Required: '-Bachelor's degree or comparable experience may be considered in lieu of degree requirement.'-2+ years of IT experience with focus on support operations'-Exceptional verbal and written communications'-Demonstrated passion for problem solving; Ability to work autonomously in a fast-paced environment with multiple priorities and deadlines.'-Preferred experience with Atlassian products including JIRA and Confluence'-Preferred experience with various IT Service Desk technologies: including ServiceNow'-Must possess a high degree of integrity and maintain confidentiality of key information.'-Experience with distributed teams in various timezones.'-Knowledge of IT governance and operations. Candidates with experience or relevant job titles of; Electronics Engineer, Application Support Engineer, Technical Support Engineer, Application Support, Installation Support, Trouble Shooting, Applications Engineer, Computer Applications Engineer, will also be considered for this role.

Financial Crime ManagerCity of London Company client partnered with a leading Global insurance business in the search for an experienced Financial Crime Manager. This role is London based and hybrid. Main Responsibilities: * Conducting thorough investigations into potential violations of sanctions regulations. * Implementing compliance policies and procedures to monitor developments. * Monitoring transactions to ensure compliance with law and regulation. * Build out the financial crime framework. * Providing training and guidance to staff on sanctions compliance. * Collaborating with internal stakeholders to ensure adherence to sanctions requirements. * Provide compliance training to staff. Key Skills: * Strong technical knowledge of Financial Crime. * Previous experience within the insurance industry. * Strong knowledge of Financial Crime regulations and sanctions requirements in the EU/ UK. * Proactive in your approach. * Excellent analytical and investigative skills. * Ability to communicate effectively and provide guidance on compliance matters. * Detail-oriented with a strong focus on accuracy and compliance.

Lead SFMC Consultant Our trusted partner, a digital marketing and customer experience management consultancy dedicated to helping businesses transform and optimise their customer engagement strategies, is hiring a Lead SFMC Consultant permanently, paying up to £85,000, plus a quarterly bonus (5%) and further benefits to be based near Waterloo on a hybrid basis (2 x PW) To be considered for this vacancy, the chosen candidate must have recent SFMC technical and leadership capabilities and industry experience within a consultancy or agency. This is an exciting opportunity where you will lead the SFMC strategy and implementation for several enterprise corporations. Responsibilities: Lead the end-to-end delivery of Salesforce Marketing Cloud services for multiple clients. Utilise in-depth knowledge of Salesforce Marketing Cloud to design and implement effective marketing automation solutions. Act as the main point of contact for clients, providing regular updates and managing expectations. Understand client business objectives and tailor Salesforce Marketing Cloud solutions to meet their needs. Work closely with the SFMC Strategy Lead to define campaign requirements and develop delivery plans. Manage a team of SFMC Campaign Developers to build and deliver campaigns. Core skill set: Strong and proven experience in a similar role, specifically using Salesforce Marketing Cloud is a must. Proven track record of successfully delivering Salesforce Marketing Cloud project is a must. Excellent project management skills, with experience using project management tools is a must. Ability to lead and motivate a team of Salesforce engineers in a fast-paced, dynamic environment is a must. Salesforce Marketing Cloud certifications (e.g., Email Specialist, Marketing Cloud Consultant) are a plus. Knowledge of marketing automation best practices, CXM strategies, and digital marketing trends. Excellent problem-solving skills, attention to detail, and ability to work effectively in a fast-paced, collaborative environment. £85,000 (DOE) / Hybrid Working (2 to 3 days) / 25 Days Holiday / Pension / Holiday Buy Scheme / Private Health Care / Quarterly Bonus Lead SFMC Consultant

Security Service Design Consultant Position Description Discover where complex meets meaningful as a Security Service Design Consultant in our Advisory Services team. You will be part of a team that combines subject matter and technical expertise with business understanding, providing our clients with the insights to build next generation IT services and operating models. Help tackle challenges across the public and private sector. Work alongside clients as we shape the future of how fundamental technologies connect and transform the user experience in the UK. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces. We are proud to hold a Gold Award recognising our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. We are happy to discuss remote or hybrid working. Your future duties and responsibilities As part of the successful and expanding Business Consulting and Service Advisory Practice within GTO UK, our Service Management Consultants work alongside a wide variety of clients to deliver tailored service management solutions throughout the entire service management lifecycle. We are now seeking to grow our team of experienced specialists, focusing on areas such as the design, delivery, assessment, and operation of IT services. As a Security Service Architect, you'll work with a wide range of clients - often on-site - supporting them with solutions across the service management lifecycle. This will include developing strategies, delivering process overviews, and designing and assuring new solutions and improvement initiatives. You will play a pivotal role in shaping service management strategies that influence business outcomes and operational excellence for our clients. Using real-world examples from our broad client base, you'll also be adaptable to rapid changes, leveraging the constant introduction of new frameworks and technology trends. You'll mentor junior consultants, fostering their professional growth, and continue your own development in line with emerging industry needs. Key Activities: • Lead the development of service management strategies, focusing on the design, implementation, and continuous improvement of service solutions that align with client business goals. • Create, design and build SDPs, HLDs and LLDs for service solutions that will meet the Client's requirements and ensure a clear roadmap for delivery • Design and assure new service solutions, leveraging your expertise in ITIL and service management best practices to deliver high-quality outcomes. • Collaborate with clients to define service management requirements, ensuring new services or solutions integrate seamlessly into their operational environments. • Provide expertise in service architecture, overseeing the design of target operating models and ensuring alignment with both technical and business objectives • Assess and review existing service management processes, identifying areas for improvement and recommending strategies to enhance efficiency and performance. • Support clients with process design and workflow simulation to optimise their service operations, ensuring scalability and flexibility. • Act as the authority for service designs, reviewing and assuring the quality of proposed solutions and providing constructive feedback to ensure successful implementation. • Drive continuous service improvements by analysing data and recommending actionable changes to optimise service delivery. • Mentor and coach junior consultants, sharing your expertise in service architecture and promoting best practices across the team. • Contribute to business development activities, helping identify opportunities for Service Management Advisory Services and crafting solutions tailored to client needs. Required qualifications to be successful in this role • A strong understanding of all aspects of service management, with the ability to identify and capitalise on opportunities to sell Service Management Advisory services. • Demonstrable experience in service strategy and service design practices, incorporating people, processes, technology, and commercial aspects to enable smooth transitions of new solutions into operational services. • Qualified at ITIL Foundation level. • Deep understanding of security design principles and technologies • Familiarisation with SecOps practices and Security by Design methodologies • Experience in IT project management, process implementation, and improvement, with a demonstrated ability to provide strong stakeholder management and guidance. • Ability to review and assure the quality-of-service designs, providing constructive feedback where appropriate. • Familiarity with organisational change management and successful change enablement methods. • Strong stakeholder management, communication, and leadership skills, with experience mentoring or coaching teams. • Ideally, experience with additional IT service delivery areas and project management, including familiarity with service management tools such as ServiceNow, BMC Remedy, or other ITSM platforms. • Strong commercial understanding in relation to IT services, SLAs, contractual obligations, contract delivery and managing dependencies across multiple parties. Desirable qualifications and experience: • TOGAF certification or equivalent experience. • Experience working in a Service Integration and Management (SIAM) environment, managing multiple suppliers across different service areas. • Knowledge of service management tooling and the ability to ensure alignment with service transition requirements. • Familiarity with public sector projects and government standards for service management. • Experience in managing transitions related to cloud-hosted services or modern digital platforms. • ITIL Expert certification or progress towards achieving this qualification. • Familiarity with organisational change management principles and methods for enabling successful change. • Relevant Academic and Professional Qualifications. You must hold or be prepared to undergo National Security Vetting (NSV) to Security Check (SC) level. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Data Engineer 6 month initial contract Outside IR35 Hybrid, 3 days a week in London We're working with a Global Consultancy to find data-driven professionals to join them in their digital function. We're looking for individuals who have experience across data engineering, data science and product development projects - knowledge of data mining, machine learning & natural language processing is an advantage. Skills they're looking for... Python Strong analytical and problem-solving skills with deep expertise in data modeling, ETL processes, data warehousing, and machine learning lifecycle management. Strong experience with Data lakes SQL Building and managing fully automated data pipelines (ETL, ELT, ELTL) including: Designing and building data interfaces to source systems Combining and transforming data into the appropriate format for storage Developing data sets for analytics purposes Developing pipelines that can handle common issues/errors in a robust and automated way Cloud experience in AWS, Azure or GCP Experience using AWS Data Lakes Please send a CV if you are interested in this new role to start in January.

Available in either of our 3 office locations. London, Glasgow and Cardiff Ofgem's mission is to protect energy consumers and deliver Net Zero and we are looking for a Senior Portfolio & Performance Manager to play a vital role in driving the strategic oversight and assurance of our diverse portfolio of programmes and projects. We need a passionate leader to join our Enterprise Portfolio Management Office (ePMO) and establish and maintain robust assurance processes that ensure alignment with our strategic priorities and deliver meaningful outcomes. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the energy sector, driving towards Net Zero whilst protecting energy consumers - especially vulnerable people. We're offering a permanent role with the opportunity to directly influence the delivery of our Forward Work Plan and Multi-Year Strategy. This role combines strategic leadership, portfolio assurance and stakeholder engagement to help shape the future of energy regulation in the UK. You'll contribute to high-impact programmes that enable investment in low-carbon infrastructure, promote data-driven energy solutions and safeguard consumer interests. You'll be part of a high-performing team within a collaborative environment that values continuous improvement and operational excellence. With an emphasis on professional growth and inclusivity, we offer a workplace where you will be empowered to implement your ideas and make real change for the future. We're looking for someone with expertise in corporate planning, portfolio management and assurance, alongside a track record of implementing and leading change collaboratively. You'll have the ability to navigate complex tasks, engage effectively with stakeholders and embed a culture of continuous improvement. A relevant qualification in portfolio management or project assurance (e.g., MSP, PRINCE2 or APM) is essential. This role comes with excellent benefits, including flexible working arrangements, a strong focus on learning and development and the chance to work alongside peers and talented industry professionals in our newly refurbished offices in central Glasgow, London or Cardiff. We have a critical purpose to drive a culture of portfolio excellence and deliver impactful, future-focused assurance that supports the energy sector's journey to Net Zero. This is a high-profile opportunity to shape the future of energy regulation while safeguarding consumers and enabling transformative change.