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Job Vacancy
Senior Data Analytics Manager- Kings Cross London
Job Description Data Analytics Senior Manager - Kings Cross London The Data Analytics team provides information that is accurate, consistent, timely and reliable, and ensure the information is easily available to users for direct consumption or integration with other systems. The Data Analytics team trains CSI managers and staff to use the data as an analytical tool for the purpose of understanding and option exploration. • Champion enterprise-wide culture of fact-based decisions, data quality and accountability. • Serve as the administrative chair facilitating a business data analytics governance council which shall review and approve information policies, data analytics priorities and resource allocations. • Review and recommend approval for information related policies, procedures and standards. • Directs, organizes, and leads Data Ananlytics workstream projects. • Works on highly complex, cross-functional, and enterprise solutions. • Establishes processes, roles and quality criteria for workstream planning process including inception, technical design, development, testing and delivery of DA solutions. • Reviews and approves work plans, timelines, deliverables and resource commitments. • Reviews and approves data architecture, data models and specifications. • Establishes and publishes performance metrics and plans for DA service demand and service levels. • Prepares and manages annual capital and operating budgets for DA assets, personnel and services. • Recruits, hires, develops and motivates the DA team members. • Reviews and approves functional requirements and business cases for DA improvements. • Advises executives on how DA (processes, practices and technologies) play a critical role in improving business management and optimization. • Aligns DA technologies with CSI strategic initiatives. • Approves selection of tools, frameworks and mechanisms for data analytics. Responsible for strategic, tactical, operational, financial, human, and technical resource managerial responsibilities associated with the following DA and DA-related functional areas: • Data governance • Data preparation (sourcing, acquisition, integration) • Data warehousing • Reporting, analytics, data exploration • Information delivery (portals, mobile) DA competency center or center of excellence (DA COE) • A university degree in computer science, economics, operations, management, or a related field is required • A minimum of five (5) years of progressively responsible experience in a directly related area, during which both professional and management capabilities have been clearly demonstrated. • Industry/domain skills: Extensive expertise in finance, HR, sales, marketing, product lifecycle management, manufacturing and post-sales service. • Medical device or pharmaceutical industry experience is preferred. • Experience in and understanding of a wide variety of analytical processes (governance, measurement, etc.). • Experience with agile software development. • A solid understanding of key trends including machine learning and artificial intelligence. General business skills: • Analytical mind with a problem-solving aptitude expressed with clear, concise written, verbal and presentation skills. • Experience managing global, complex projects and teams. • Ability to complete projects and achieve results in an ambiguous work environment. • Ability to take initiative and be innovative. • Ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results. • Ability to build and motivate a team to achieve well communicated expectations. • Strong leadership and consensus building abilities across global cultures and all levels of management. The salary for this role is expected to be in the range £70K - £85K. Location is Kings Cross London. Please send your CV to us in Word format along with your salary and availability.
Job Vacancy
Data Analytics Senior Manager- Kings Cross London
Job Description Data Analytics Senior Manager - Kings Cross London The Data Analytics team provides information that is accurate, consistent, timely and reliable, and ensure the information is easily available to users for direct consumption or integration with other systems. The DA team trains CSI managers and staff to use the data as an analytical tool for the purpose of understanding and option exploration. • Champion enterprise-wide culture of fact-based decisions, data quality and accountability. • Serve as the administrative chair facilitating a business data analytics governance council which shall review and approve information policies, data analytics priorities and resource allocations. • Review and recommend approval for information related policies, procedures and standards. • Directs, organizes, and leads DA workstream projects. • Works on highly complex, cross-functional, and enterprise solutions. • Establishes processes, roles and quality criteria for workstream planning process including inception, technical design, development, testing and delivery of DA solutions. • Reviews and approves work plans, timelines, deliverables and resource commitments. • Reviews and approves data architecture, data models and specifications. • Establishes and publishes performance metrics and plans for DA service demand and service levels. • Prepares and manages annual capital and operating budgets for DA assets, personnel and services. • Recruits, hires, develops and motivates the DA team members. • Reviews and approves functional requirements and business cases for DA improvements. • Advises executives on how DA (processes, practices and technologies) play a critical role in improving business management and optimization. • Aligns DA technologies with CSI strategic initiatives. • Approves selection of tools, frameworks and mechanisms for data analytics. Responsible for strategic, tactical, operational, financial, human, and technical resource managerial responsibilities associated with the following DA and DA-related functional areas: • Data governance • Data preparation (sourcing, acquisition, integration) • Data warehousing • Reporting, analytics, data exploration • Information delivery (portals, mobile) DA competency center or center of excellence (DA COE) • A university degree in computer science, economics, operations, management, or a related field is required • A minimum of five (5) years of progressively responsible experience in a directly related area, during which both professional and management capabilities have been clearly demonstrated. • Industry/domain skills: Extensive expertise in finance, HR, sales, marketing, product lifecycle management, manufacturing and post-sales service. • Medical device or pharmaceutical industry experience is preferred. • Experience in and understanding of a wide variety of analytical processes (governance, measurement, etc.). • Experience with agile software development. • A solid understanding of key trends including machine learning and artificial intelligence. General business skills: • Analytical mind with a problem-solving aptitude expressed with clear, concise written, verbal and presentation skills. • Experience managing global, complex projects and teams. • Ability to complete projects and achieve results in an ambiguous work environment. • Ability to take initiative and be innovative. • Ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results. • Ability to build and motivate a team to achieve well communicated expectations. • Strong leadership and consensus building abilities across global cultures and all levels of management. The salary for this role is expected to be in the range £70K - £85K. Location is Kings Cross London. Please send your CV to us in Word format along with your salary and availability.
Job Vacancy
Data Analytics Senior Manager- Kings Cross London
Job Description Data Analytics Senior Manager - Kings Cross London The Data Analytics team provides information that is accurate, consistent, timely and reliable, and ensure the information is easily available to users for direct consumption or integration with other systems. The DA team trains CSI managers and staff to use the data as an analytical tool for the purpose of understanding and option exploration. • Champion enterprise-wide culture of fact-based decisions, data quality and accountability. • Serve as the administrative chair facilitating a business data analytics governance council which shall review and approve information policies, data analytics priorities and resource allocations. • Review and recommend approval for information related policies, procedures and standards. • Directs, organizes, and leads DA workstream projects. • Works on highly complex, cross-functional, and enterprise solutions. • Establishes processes, roles and quality criteria for workstream planning process including inception, technical design, development, testing and delivery of DA solutions. • Reviews and approves work plans, timelines, deliverables and resource commitments. • Reviews and approves data architecture, data models and specifications. • Establishes and publishes performance metrics and plans for DA service demand and service levels. • Prepares and manages annual capital and operating budgets for DA assets, personnel and services. • Recruits, hires, develops and motivates the DA team members. • Reviews and approves functional requirements and business cases for DA improvements. • Advises executives on how DA (processes, practices and technologies) play a critical role in improving business management and optimization. • Aligns DA technologies with CSI strategic initiatives. • Approves selection of tools, frameworks and mechanisms for data analytics. Responsible for strategic, tactical, operational, financial, human, and technical resource managerial responsibilities associated with the following DA and DA-related functional areas: • Data governance • Data preparation (sourcing, acquisition, integration) • Data warehousing • Reporting, analytics, data exploration • Information delivery (portals, mobile) DA competency center or center of excellence (DA COE) • A university degree in computer science, economics, operations, management, or a related field is required • A minimum of five (5) years of progressively responsible experience in a directly related area, during which both professional and management capabilities have been clearly demonstrated. • Industry/domain skills: Extensive expertise in finance, HR, sales, marketing, product lifecycle management, manufacturing and post-sales service. • Medical device or pharmaceutical industry experience is preferred. • Experience in and understanding of a wide variety of analytical processes (governance, measurement, etc.). • Experience with agile software development. • A solid understanding of key trends including machine learning and artificial intelligence. General business skills: • Analytical mind with a problem-solving aptitude expressed with clear, concise written, verbal and presentation skills. • Experience managing global, complex projects and teams. • Ability to complete projects and achieve results in an ambiguous work environment. • Ability to take initiative and be innovative. • Ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results. • Ability to build and motivate a team to achieve well communicated expectations. • Strong leadership and consensus building abilities across global cultures and all levels of management. The salary for this role is expected to be in the range £70K - £85K. Location is Kings Cross London. Please send your CV to us in Word format along with your salary and availability.
Job Vacancy
Interaction Designer
Interaction Designer Pay up to £49,906, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an Interaction Designer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? User focus - Use data from research and analytics to understand user's needs and test designs to meet them. Evidence and context-based design - Work with others to design solutions that are based on evidence and help identify gaps in knowledge. Prototyping - Use a variety of prototyping tools and techniques. Communication - Present your work and share design decisions, explaining ideas in a way that people understand and actively listen to other people's input. Accessibility - Design with accessibility in mind, showing familiarity with the WCAG 2.1 guidelines and designing to meet AA standards. Collaboration - Work in the open, engaging others in the design process. You and your role As an Interaction Designer you'll be driving innovation, creating new UX/UI designs that are simpler, faster and easier to user, making DWP systems and services accessible to all. You will make design choices based user data and user research, and create prototypes to test that your designs meet the needs of the end user. We work in collaborative agile teams. You'll work alongside researchers, developers, product managers, architects and more to deliver services that really work for our users. You'll also be part of a wider DWP design community where you share solutions and best practice, and access learning and development that helps you be at your best now and in your future career/ Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Westminster, London. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £49,906. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £14,422 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Vacancy
Lead Digital Portfolio Manager
Pay up to £72,664, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. As our new Lead Digital Portfolio Manager joining our Data and Analytics team you will, lead your team and a complex pool of stakeholders to deliver a portfolio of digital projects which will change the way millions of people interact with government, look for work and claim benefits. You will lead in managing new work demand, advising and producing planning strategies and setting up new projects. You will take a strategic view of new work, shaping our portfolio and working across the department and with service teams to prioritise projects, based on reliable assessment of the value that they will bring to DWP and our users. DWP. Digital with Purpose. DWP is the UK's largest government department that helps people into work and makes payments worth over £195bn a year to support millions of daily users. Our DWP Digital teams are using fresh ideas and ground-breaking technologies to create innovative, scalable, and user-centric digital solutions that are changing how government works. Our scale and purpose is extraordinary and our portfolio of projects solve diverse, complex and unique. We'd love you to join us. What skills, knowledge and experience will you need? Broad Portfolio Leader experience - Exceptional leadership skills with demonstratable experience of leading large-scale digital portfolios within a complex organisation, setting portfolio standards and providing independent portfolio assurance to senior executive leaders. Strategic Planning - Proven experience of working with organisational objectives and ambitions to shape and influence Digital strategic planning and priorities. Developing and improving Portfolio frameworks and controls - Established track record of developing and implementing portfolio frameworks, including taking accountability for delivering critical improvement activity to strengthen and ensure compliance with portfolio controls and standards. Delivery knowledge and issue resolution - Experience of working in both waterfall and agile environments. Leading and supporting multiple teams to resolve issues and impediments and maintain the delivery momentum across the portfolio. Data Analysis and decision making - Experience of providing independent interpretation of portfolio data, to provide Executives and stakeholders with analytics and recommendations to aid strategic decision making. Engagement, Relationships - Experience in building successful relationships across organisational boundaries with diverse senior stakeholders using strong leadership and communication skills to build, manage and influence key strategic relationships. Qualifications You must have at least one of the following professional qualifications and state that explicitly in your application: * Management of Portfolios (Practitioner) * Prince2 * Portfolio Management Institute Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, London, Manchester, Newcastle-upon-Tyne or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £72,664. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Vacancy
End User Computing Engineer
End User Computing Engineer: Pay of £35,678 plus 28.97% employer pension contributions, flexible hours, and great work life balance. DWP. Digital with Purpose, This is a great opportunity to join our community of experts at DWP Digital as an End User Computing Engineer. End User Computing is how we describe all the stuff that might otherwise be called Help Desk, or Tech Support, or Desktop support. It's everything from rolling out and optimising new hardware, to solving day to day user issues. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support some of the most vulnerable people in our society. We're driving a once-in-a-generation transformation of government services used by millions of people. We're using fresh ideas and leading-edge technologies to create innovative, scalable and user-centric digital solutions. Delivery. Work. Projects. If you want pace, variety, challenge and the chance to help people with IT solutions, then you've come to the right place. You'll be part of our User Support Services team. We lead, run and maintain effective and efficient 1st line support, providing high quality, consistent Digital support services to circa 94k DWP colleagues and some exec support to our VIPs. You'll be based at our Caxton House Tech Bar, the role involves providing face to face Level 1 IT support to colleagues on-site in our London hub. We deliver via an Omni channel support model that includes Voice, an On-line Portal and On-site Services. You'll be joining of a thriving Service Management community. We'll give you access to all the support and learning you need to grow your skills and career, and to help your team be at their best. What are we looking for? We're looking for people with incident management experience and we will assess you against the following three things from our list of 'Behaviours'. Communicating and Influencing Working Together Making Effective Decisions Details. Wages. Perks. This role will be based in our brilliant digital hub in London. In return for your skills, we offer a competitive salary of £35,678. You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97%. You'll get a generous leave package starting at 24 days , rising to 26 after 1 year, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities Click 'Apply' for more information and to start an application on Civil Service Jobs.
Job Vacancy
Director - Banking & Financial Services Markets
Director - Banking & Financial Services Markets Position Description A profound and radical change to traditional financial services models is underway and at CGI, we are at the forefront of developing and implementing technologies and business processes that will shape tomorrow's banking marketplace. We are one of the largest independent technology and business services companies in the world and can deliver exciting opportunities for you to build your career. We are looking for Director Consulting Services with focus within Banking and Financial Services sector to join our team of open and friendly community of experts. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities We are searching for a Director Consulting Services for Banking and Financial Markets to work in our banking and financial markets sector who will have business development responsibility, as well as operational management accountability, for a group of clients and new logo targets in the UK and Asia. • End-to-end sales offering to new clients in the Banking & Financial Markets sector • You will take responsibility for seeking out and identifying new opportunities, building pipeline and delivering against a sales target with quality, profitable and sustainable wins • Client Relationship management - establishing and nurturing of strong client relationships is key as you work to understand the clients' business, the markets they operate in, challenges they face and be able to respond effectively with a plan of how to meet these • With a passion for innovation and creativity you will also contribute to and provide leadership of CGI's go-to-market strategy, providing insight to the business on market trends affecting clients • Team Leadership and Collaboration - operational management and supporting career development • Financial and Operational Management - management of your area and team Required qualifications to be successful in this role Successful candidates will be highly driven and creative individuals, able to identify and work with a range of customers, understand their needs, and develop business and technical solutions with them. • Proven track record in sales, business development, and operational management within the banking or financial services sector • Extensive experience building and managing senior client relationships • Deep understanding of the UK and Asia banking industries, including market trends and regulatory requirements • Demonstrated success in achieving and exceeding revenue targets • Strong leadership, influencing and consultative selling skills with the ability to inspire confidence • Good technical IT background • Excellent communication, negotiation, and presentation skills • Experience in bid management, deal-shaping, proposal writing, and financial modelling • Ability to develop and execute strategic sales and delivery plans #CF-1 Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Contractor job
Power Platform Tech Lead
Power Platform Tech Lead in London - Contract Our client, a leading organization based in the heart of London is looking for an experienced Power Platform Tech Lead to join their dynamic team on contract. If you are passionate about working hands-on and mentoring others while delivering top-notch results using Canvas Apps and Model Driven technology powered by Dataverse, then this role might be perfect for you. Skills: Power Platform - As our ideal candidate, we expect that your expertise lies mainly in configuring Microsoft's powerful low-code platform. Canvas Apps - Our desired applicant should have practical knowledge of creating custom canvas apps from scratch according to requirements provided by clients. Model Driven - We require someone who can create model-driven applications leveraging data modeling concepts such as entities and relationships between them. Mentorship- Your responsibility will include providing guidance & support during development cycles; hence must possess excellent communication abilities coupled with interpersonal skills. Hands-On Experience - You'll need at least 5 years' worth of hands-on experience designing solutions utilizing best practices across various phases (designing/developing/testing/deploying/support). Dataverse - The successful candidate shall demonstrate proficiency managing complex business processes via integrating multiple systems through Dataverse connectors. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit XX XX XX XX XX Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
Job Vacancy
Capital Actuarial Analyst
Capital Actuarial AnalystGreater London£50,000 - £75,000 per annumI am currently partnered with a global (re)insurer on a new position in their growing capital actuarial team.This role involves all aspects of capital modelling, across multiple entities. Responsibilities will include model parameterisation, model development, output design, regulatory submissions and documentation.This will suit someone making good progress with their actuarial exams with previous non-life actuarial experience, looking for a step up, into a more strategic role. #LI-PB1
Job Vacancy
BPA Data Manager
BPA Data ManagerLondon£55,000 - £65,000 per annumCompany client partnered with a gold standard BPA provider to assist in the growth of their data management team which supports the integration of policy information on boarded through buy in and buy out transactions. This role would be great for those with an excellent understanding of high quality data management processes and the BPA space. To apply ensure you have the following: * Experience with data migration, reconciliation and analysis. * A solid understanding of DB schemes and the BPA market * Excellent Microsoft Excel capabilities * High standard of project and stakeholder management skills * PMI or part qualified IFOA exam stoppers could be suitable If you have a keen eye of data management and are constantly looking for better ways of working this role could be a great opportunity for you. The role will ask you to juggle multiple plates at once and build relationships across a large business delivering a high standard of data to several departments. #LI-PB1
Job Vacancy
Lead Service Designer
Lead Service Designer Pay up to £83,957, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Lead Service Designer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Understand user needs and help others to do understand them too, so that collectively we can design Universal Credit and other services to support those needs. Align and lead the communication with Lead Product Managers and policy colleagues to define the user journey and articulate the vision for products and services. Engage and manage stakeholder needs across different areas with a focus on heading discussions at senior departmental level. Demonstrate strong working knowledge of service design in practice as a recognised industry expert and help others to understand its value for both service users and in helping the Department to meet its business objectives. Lead design direction based on evidence. Drive the creation of high-quality service design deliverables, including personas, experience maps, insights packs, user flow maps, and service blueprints. Analyse research findings, data, insight gathering, critical thinking and concept generation. Understand as-is service design and identify improvement opportunities. Analyse pain points within services and communicate and share design solutions that fulfil user needs and business outcomes. Drive the communication of insights and stories around the strategy and concepts being designed to senior stakeholders and management. Use prototyping methods to communicate and share ideas and concepts with real users to encourage collaboration and iterative processes. Lead the adoption of best practice and build a strong open and collaborative culture within the Department and feed into the design community. Analyse and identify cost saving opportunities whilst implementing best practice service design. Define the service design approach and key items on the design agenda, working to implement best practice. Actively provide support and mentor team members whilst developing appropriate training to support designers. Lead the capability and promote service design in and beyond the Department. Support recruitment for the DWP Digital Product design community. You and your role As a Lead Service Designer, you will be the forefront of emerging policy and business strategy for our Universal Credit (UC) service, leading and supporting a team of service designers to create user-centric systems and services, guided by evidence. You will be shaping our design strategy, transforming insights in design concepts, leveraging protoyping methods to share ideas and drive collaboration. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Leeds, London and Manchester, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £83,957. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £24,363 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Vacancy
Senior Support Application Engineer
Job Title: Senior Support Application Engineer Location: Remote, UK Salary: Competitive Job Type : Full Time, Permanent About The Role: Our 2nd Level Support team provides support to customers and business by researching, diagnosing, troubleshooting issues and resolving incidents for both Legacy & Next Gen Interact Platform in EU and North America region. We provide a specialised level (a deeper understanding of systems, technology and applications) of support to triage issues beyond basic troubleshooting that require a higher level of technical expertise. You will proactively monitor our platform health (dashboard, monitors, alerts, etc) to provide quick workaround for critical issues and keep business stakeholders updated promptly in case of any interruption. Our focus is production availability and stability to meet SLA and KPI metrics. Our team is available for 24*7 on-call support for any production outages and severity incidents. This position will provide 2LS (Second Level Support) to our global team. '-Provide production support for AWS Cloud & Nextgen Platform (Basic Java or any other programming skills, PL/SQL and basic Mobile app knowledge is mandatory)'-Develop and maintain PL/SQL scripts to retrieve data for troubleshooting, analysis and reporting'-Follow standards for IT Infra administration and AWS operation including the scheduling, running, monitoring, logging, management of errors'-Recovery from failures, and validation of outputs to target systems'-Experience with data modeling concepts and familiarity with data modeling & data configuration tools'-Sound Knowledge in API & Micro services'-Hands on experience in automating manual support operations'-Perform root cause analysis for application incidents'-Perform daily maintenance and monitoring tasks, which allow the smooth running of systems, and prevent problems from occurring'-Provide On call Support (as part of roster)'-Support Ticket (Incident) management'-Identify and develop utility software that can help automate and pro-actively manage the support status of business applications'-Assist with maintaining metrics, key performance indicators (KPIs) and service level agreements (SLAs) to highlight the data as a basis of operational analysis and decision making'-Contribute and maintain 2LS Support operations service guides, policies and procedures'-Participate in collaborative working relationships at all contact levels of the company; effectively communicate progress/challenges to appropriate personnel.'-Comply to information security/privacy compliance requirements and business needs into enterprise-wide data security/privacy standards and policy. Qualifications Required: '-Bachelor's degree or comparable experience may be considered in lieu of degree requirement.'-2+ years of IT experience with focus on support operations'-Exceptional verbal and written communications'-Demonstrated passion for problem solving; Ability to work autonomously in a fast-paced environment with multiple priorities and deadlines.'-Preferred experience with Atlassian products including JIRA and Confluence'-Preferred experience with various IT Service Desk technologies: including ServiceNow'-Must possess a high degree of integrity and maintain confidentiality of key information.'-Experience with distributed teams in various timezones.'-Knowledge of IT governance and operations. Candidates with experience or relevant job titles of; Electronics Engineer, Application Support Engineer, Technical Support Engineer, Application Support, Installation Support, Trouble Shooting, Applications Engineer, Computer Applications Engineer, will also be considered for this role.
Job Vacancy
Financial Crime Manager
Financial Crime ManagerCity of London Company client partnered with a leading Global insurance business in the search for an experienced Financial Crime Manager. This role is London based and hybrid. Main Responsibilities: * Conducting thorough investigations into potential violations of sanctions regulations. * Implementing compliance policies and procedures to monitor developments. * Monitoring transactions to ensure compliance with law and regulation. * Build out the financial crime framework. * Providing training and guidance to staff on sanctions compliance. * Collaborating with internal stakeholders to ensure adherence to sanctions requirements. * Provide compliance training to staff. Key Skills: * Strong technical knowledge of Financial Crime. * Previous experience within the insurance industry. * Strong knowledge of Financial Crime regulations and sanctions requirements in the EU/ UK. * Proactive in your approach. * Excellent analytical and investigative skills. * Ability to communicate effectively and provide guidance on compliance matters. * Detail-oriented with a strong focus on accuracy and compliance.
Job Vacancy
Security Service Design Consultant
Security Service Design Consultant Position Description Discover where complex meets meaningful as a Security Service Design Consultant in our Advisory Services team. You will be part of a team that combines subject matter and technical expertise with business understanding, providing our clients with the insights to build next generation IT services and operating models. Help tackle challenges across the public and private sector. Work alongside clients as we shape the future of how fundamental technologies connect and transform the user experience in the UK. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces. We are proud to hold a Gold Award recognising our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. We are happy to discuss remote or hybrid working. Your future duties and responsibilities As part of the successful and expanding Business Consulting and Service Advisory Practice within GTO UK, our Service Management Consultants work alongside a wide variety of clients to deliver tailored service management solutions throughout the entire service management lifecycle. We are now seeking to grow our team of experienced specialists, focusing on areas such as the design, delivery, assessment, and operation of IT services. As a Security Service Architect, you'll work with a wide range of clients - often on-site - supporting them with solutions across the service management lifecycle. This will include developing strategies, delivering process overviews, and designing and assuring new solutions and improvement initiatives. You will play a pivotal role in shaping service management strategies that influence business outcomes and operational excellence for our clients. Using real-world examples from our broad client base, you'll also be adaptable to rapid changes, leveraging the constant introduction of new frameworks and technology trends. You'll mentor junior consultants, fostering their professional growth, and continue your own development in line with emerging industry needs. Key Activities: • Lead the development of service management strategies, focusing on the design, implementation, and continuous improvement of service solutions that align with client business goals. • Create, design and build SDPs, HLDs and LLDs for service solutions that will meet the Client's requirements and ensure a clear roadmap for delivery • Design and assure new service solutions, leveraging your expertise in ITIL and service management best practices to deliver high-quality outcomes. • Collaborate with clients to define service management requirements, ensuring new services or solutions integrate seamlessly into their operational environments. • Provide expertise in service architecture, overseeing the design of target operating models and ensuring alignment with both technical and business objectives • Assess and review existing service management processes, identifying areas for improvement and recommending strategies to enhance efficiency and performance. • Support clients with process design and workflow simulation to optimise their service operations, ensuring scalability and flexibility. • Act as the authority for service designs, reviewing and assuring the quality of proposed solutions and providing constructive feedback to ensure successful implementation. • Drive continuous service improvements by analysing data and recommending actionable changes to optimise service delivery. • Mentor and coach junior consultants, sharing your expertise in service architecture and promoting best practices across the team. • Contribute to business development activities, helping identify opportunities for Service Management Advisory Services and crafting solutions tailored to client needs. Required qualifications to be successful in this role • A strong understanding of all aspects of service management, with the ability to identify and capitalise on opportunities to sell Service Management Advisory services. • Demonstrable experience in service strategy and service design practices, incorporating people, processes, technology, and commercial aspects to enable smooth transitions of new solutions into operational services. • Qualified at ITIL Foundation level. • Deep understanding of security design principles and technologies • Familiarisation with SecOps practices and Security by Design methodologies • Experience in IT project management, process implementation, and improvement, with a demonstrated ability to provide strong stakeholder management and guidance. • Ability to review and assure the quality-of-service designs, providing constructive feedback where appropriate. • Familiarity with organisational change management and successful change enablement methods. • Strong stakeholder management, communication, and leadership skills, with experience mentoring or coaching teams. • Ideally, experience with additional IT service delivery areas and project management, including familiarity with service management tools such as ServiceNow, BMC Remedy, or other ITSM platforms. • Strong commercial understanding in relation to IT services, SLAs, contractual obligations, contract delivery and managing dependencies across multiple parties. Desirable qualifications and experience: • TOGAF certification or equivalent experience. • Experience working in a Service Integration and Management (SIAM) environment, managing multiple suppliers across different service areas. • Knowledge of service management tooling and the ability to ensure alignment with service transition requirements. • Familiarity with public sector projects and government standards for service management. • Experience in managing transitions related to cloud-hosted services or modern digital platforms. • ITIL Expert certification or progress towards achieving this qualification. • Familiarity with organisational change management principles and methods for enabling successful change. • Relevant Academic and Professional Qualifications. You must hold or be prepared to undergo National Security Vetting (NSV) to Security Check (SC) level. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Job Vacancy
Credit Controller
Company client currently working with a number of our insurance clients actively recruiting for Credit Controllers. The Credit Control team is a key part to every business where you work closely with other divisions for a successful outcome.We are looking for professionals with an insurance background who have the below experience. * Knowledge of the London Insurance and Reinsurance products. * Analysing and reviewing trends , providing recommendations to reduce the overdue debt. * Ensuring premium debts are collected when due. * Handling and following up queries (internal and external). * Sending and reconciling monthly broker statements. * Processing cash receipts in an underwriting system. * Able to communicate and liaise with other team across the business.Other Key skills required: * High levels of computer literacy including strong Microsoft Excel skills. * Able to work accurately and quickly with a high level of attention to detail. * It would be advantageous if you had experience with underwriting systems. (Desired not required). * Have a proactive attitude and ability to manage priorities effectively.If you have insurance experience in the London market , and meet the above criteria - please apply with an up to date CV that includes your experience relevant to this role. A consultant will reach out to suitable applicants to discuss in more detail. #LI-PB1
Job Vacancy
Service Desk Analyst (Deskside)
Location: Camden London - £28,389 to £39,035 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent We're one of LinkedIn's Top Companies 2024 This is an exciting time to join our team and be part of something amazing. If you have exceptional customer service skills and want to make a real difference to peoples lives then this could be just what you've been looking for! Following an internal promotion we're looking for a Service Desk Analyst (Deskside) to join us. With a working knowledge of Microsoft technologies: Windows operating systems, M365, network fundamentals, tablet & mobile support (Android and iOs), you'll play a vital role in the team, troubleshooting hardware and software issues and maintaining end user devices. You'll provide on-site technical support and assistance to customers at the group's offices, sheltered housing schemes (known as LiveSmart) and other nationwide locations where Clarion provides corporate IT services, working closely with the Service Desk and other DDaT teams to deliver high quality location-based support. With a good working knowledge of core IT service management processes and practices and a proven ability and drive to learn and develop new skills and Mobile Device Management system experience and Video Conference system support experience, you'll need to be proficient in providing end-user support for network-related queries and hardware setup. If you have excellent organisational skills, high attention to detail and the ability to plan and manage multiple changing priorities then we want to hear from you now! Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click to visit our website to dive in and find out more about us and the benefits we offer. Closing Date: Sunday 12th January 2025 at midnight. This role is based at our offices in Camden. Occasional travel required. Whilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique, and has been completed without the use of AI technology. Applicants progressing through our selection process are not permitted to use AI technology tools or software. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
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