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Permanent

Service Integration Manager - Dublin

Nexus Jobs Limited

Job Description Service Integration Manager - Dublin Support the maturation of IT Service Management within their aligned customer group in line with IT Strategic direction to standardize and align to one way of delivering IT Service Excellence: • Assure ITTP delivery towards the assigned business area(s) - work in close partnership with aligned customer group and ITTP teams to ensure that project progress, quality and budget is aligned across all relevant ITTP deliverables. • Oversee onboarding of aligned customer group to ITTP services ensuring that changes to customer operations are understood and onboarding projects are scoped and delivered to support the wider IT strategy of a single way for managing IT service delivery. This will involve being able to co-ordinate the activities of significant numbers (20-40) external resources engaged in the execution of onboarding and ongoing exploitation. • Build strong business relationship with stakeholder groups through leadership of regularly scheduled governance meetings • Act as initial contact point for business needs; evaluate feasibility of potential projects in coordination with relevant customer. • Serve as focal / escalation point for the ITTP initiatives within his/her area of responsibility, partner with the business to add value when preparing business cases. • Provide ITSM consulting expertise towards the relevant business area(s). • Lead solution visioning sessions, including requirement gathering and rationalization. • Support the understanding and alignment of standard operating processes (SOPs) across relevant customers. • Support the establishment and management of the yearly budget review demonstrating efficiency initiatives with positive budget impact for the relevant business area(s), ITTP and IT. • Ensure adherence to financial processes to support ITTP Projects and IT Operations activities for the relevant business area(s) - e.g. Service Level Targets, CARs • Bachelor's degree in a computer science, engineering or information technology discipline. An advanced degree and related accreditations a plus. • 7+ years of experience within IT, ITIL and Service Management • 3+ years of experience within the Pharma / Life Science industry preferable • 5+ years demonstrated experience managing IT services or delivering IT service improvement initiatives. This is a 6 month contract in Dublin. Please forward your CV in Word format.

Start date
Location Dublin, Ireland
Permanent

Senior Engineering Manager

IC Resources

Senior Engineering Manager €130,000 - €165,000 + Stock options! I'm delighted to be partnering with a company that is leading the way in cutting-edge transportation technology. They are looking for this person to grow, manage and mentor multiple C++ teams across Dublin and Europe, whilst defining and overseeing the development process. You'll be tasked with setting standards for code quality and you'll represent the engineering team in customer engagements and drive solutions from analysis. They have recently established a site in Dublin so you'll be heavily involved in the acceleration of the growth of this site. They are looking for someone who's collaborative and resourceful, whilst being technically gifted, especially within C++. What's required for this Senior Engineering Manager position? • Experience building and managing multiple C++ software teams • Experience managing managers • Strong C++ background, specifically in system architecture • Experience managing multiple projects at once If you are a Senior Engineering Manager, looking for a role within a company leading the pathway for innovative transportation, please apply to learn more. If you are interested in this, or other Software opportunities across Europe, please contact Jack Bird at IC Click here to contact this recruiter

Start date
Location Dublin, Ireland

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