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Permanent

Content Lead

IAG Loyalty

Who we are 🩵 We're the people behind global loyalty currency, Avios, and home to three ambitious, growing businesses; IAG Loyalty, British Airways Holidays and The Wine Flyer . Each business has its own goals and strategy, but collectively we create brilliant experiences for our global customers. We're on a truly exciting journey of growth and transformation - we're going places! This is where you come in. The opportunity We know that creating engaging and effective content in our channels and through our proprietary products is a key part of building a great customer experience and ultimately driving business value. As we expand our owned channels, we're looking for someone to set and execute on a strategy for using content to drive search-engine and app-store optimisation, product conversion and long-term customer engagement, in line with our ambition to build the world's best loyalty website and App. You'll resource, develop and lead a small Content team to ensure we have the right skillsets and focus on copywriting, UX writing, SEO, ASO and content management. What you'll get up to 🌠 You will lead a team to plan, generate and publish content and copy across all channels in line with company content calendars, product priorities, marketing plans and your wider content strategyYou will work with Marketing to ensure were using a consistent tone of voice and messaging across our digital customer touchpoints You will prioritise content work to ensure resource capacity is focussed on the highest value output, communicating with stakeholders to ensure transparencyYou will work with relevant Data teams to ensure we have the right reporting in place to measure the impact of content in line with its intended goalYoull work with Product and Data teams to build out a personalised content strategy over time, iterating and learning as we goYoull be accountable for our content tooling, set-up and related processes, including CMS and DAMYoull own the content lifecycle- ensuring content is up-to-date and ready for use across multiple touchpoints What we need from you 💡 With a smaller creative team, this is a multi-faceted content role and we are looking for someone who is eager for a broad role where they can take ownership and have a real impactWe recognise that with the breadth of the role, you may not have experience across every aspect. Experience in some or all of the following is beneficial: content management, copywriting, UX writing, SEO, ASO.Experience leading and line managing content teamsExperience of delivering content to multiple digital channelsYoull have a strong knowledge of content tooling and its effective use - we use Contentful as our CMS and Bynder as our DAMExperience working within an agile product organisationYoull be passionate about your area of expertise, keeping abreast of current/ future trends and best practice in digital and content designYoull be open and collaborative, with the ability to work with and positively influence stakeholdersStrong focus on equity, diversity and inclusion to drive the highest performing teamsExperience within travel is a plus, but not essential We might not be right for you if: You only want to focus on your to-do list; were a small, high-performing team, we help each other to succeed.You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isnt right for everyone.Youre looking to create but not build; this is an end-to-end role, you need to be comfortable owning your space, from ideation through to delivery and review. If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit. And in return? You'll get access to a whole host of travel, Avios, healthcare benefits and more. Find out more here. Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us.

Start date As soon as possible
Location London, England, United Kingdom
Permanent

Digital Customer Experience Lead

IAG Loyalty

Who we are 🩵 We're the people behind global loyalty currency, Avios, and home to three ambitious, growing businesses; IAG Loyalty, British Airways Holidays and The Wine Flyer . Each business has its own goals and strategy, but collectively we create brilliant experiences for our global customers. We're on a truly exciting journey of growth and transformation - we're going places! It means we have a fantastic story to tell our people and the rest of the world. This is where you come in. The opportunity We offer customers many ways to collect and spend Avios, from using our branded credit cards, shopping, or heading off on holiday, with over 125 different partners, and so we need to ensure the rewarding experiences we create starts from the moment those customers interact with one of our many digital channels. As our Digital Customer Experience Lead you'll collaborate with the Product lead to shape the design vision and strategy for our digital channels, ensuring we build a delightful end-to-end experience for our customers You'll be leading the Digital Customer Experience team within Product, setting and leading the design strategy for our customer experience across our website and Apps, and accountable for UX Research, UX Ops and Content. What you'll get up to 🌠 Collaborate with teams owning other customer touchpoints (CRM, Customer Contact Centre, airline and non-airline partners) to understand and shape the overall CX and service design for Avios customersOversight of our customer experience and design output across product, ensuring our products come together within and across channels to create an impactful experience for our customers, and ultimately meet partner and business goalsAccountable for setting CX standards, communicating and driving performance against thesePowering the development of our UX Research, UX Ops and Content strategies, capability and team growth, in line with our wider CX vision and strategy What we need from you 💡 Youre an experienced creative leader, ideally with a background in UX design and some experience across research, Design Ops and content. Were happy if this is gained in-house or within a consultancyYou can demonstrate your passion about building excellent digital customer experiences, with an understanding of how research, design and content can be harnessed to drive business and customer valueYoure open and collaborative, with the ability to work with and positively influence product teams and stakeholders across the businessYou thrive when working within an agile product organisationYou understand the benefit of making your team the best they can be with a focus on coaching and developmentYou have a strong focus on equity, diversity and inclusion to drive the highest performing teamsIf you have experience within travel that would be great, but its not essential We might not be right for you if: You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isnt right for everyone.You prefer to operate in a fully established function with a set remit. This is a broad role where you have your hands on multiple levers and offers you the ability to shape it as you feel best, so it does mean youll encounter some ambiguity as you build our creative capability If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit. In return you'll get Perks that take you places: Access to non-contractual Annual Bookable Travel Concessions for you and up to 3 nominees Unlimited standby and premium standby fares for you and your nominees on the full British Airways network and numerous other partner airlines from day one 20 days working from abroad in Europe per annum. Annual Bonus (dependant on company and individual performance)Company pension of 9% (6% contribution from IAGL, 3% employee contribution) 25 days annual leave, + 2 days charity leave and a day off on your birthdayNew joiner, birthday and recognition Avios Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us.

Start date As soon as possible
Location London, England, United Kingdom
Permanent

Technical Lead

IAG Loyalty

Who we are 🩵 We're the people behind the global loyalty currency, Avios, and home to three ambitious, growing businesses; IAG Loyalty, BA Holidays and The Wine Flyer . Each business has its own goals and strategy, but collectively we create brilliant experiences for our global customers. We're on a truly exciting journey of growth and transformation - we're going places! This is where you come in. The opportunity You'll be the Technical Lead for our Reward Platform, leading a team of Software Engineers to design, develop and maintain a large-scale eCommerce platform. Reporting to an Engineering Manager, you'll execute the roadmap, support product goals, and deliver value for customers, partners, and the business. Our platforms connect millions of customers to over 125 global partners, enabling seamless and reliable experiences to collect and spend Avios. What you'll get up to 🌠 You will be leading a team of Software Engineers to define the technical vision and strategy for the product in collaboration with the Club Architect and the Product Manager. Your role extends to collaborating with various teams to deliver a robust, scalable product that meets our business needs and ensuring that the live product operates safely and meets DORA targets. You'll provide essential technical leadership and guidance across the full stack, front-end and microservices, mentor junior team members, and ensure successful execution of our product roadmap. Your leadership and mentoring will foster a collaborative work environment and ensure your team remains up to date with industry trends. Your contribution will be invaluable to our team and the success of our product. What we need from you 💡 Experience leading multiple agile teams of software engineers to design, develop and maintain largescale e-commerce systemsExperience using cutting-edge technologies such as TypeScript, React, Node, Java Core SpringBoot, micro frontend, serverless, event-driven applicationsProficiency in AWS cloud services and familiarisation with IaC tooling for managing cloud InfrastructureCommitment to code quality and maintainability, adhering to principles for readability, modularity and simplicityIn-depth knowledge of best practices for rapid and reliable software releases, including automation of build, test and deployment processes.Experience with container technologies like Docker and can navigate container orchestration systems, such as ECS.Strong problem-solving skills with the ability to analyse complex issues and develop innovative solutionsExperience working with agile product teams and methodologies.Collaborate with architects to ensure the technical design of the systems aligns with the companys architectural vision and best practicesExcellent communication skills, fostering effective collaboration with team members and stake holdersSome experience in people management, including hiring, training, and performance management The role has a blended base, between our Central London office and home. We trust you to make the right decision about the type of work that is best done in each location. We expect you'll achieve a 50/50 split between the two and there may be times where you'll want to visit our other locations to tell their stories, too (fully reimbursed). We might not be right for you if: You only want to focus on your to-do list; were a small, high-performing team, we help each other to succeed. You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isnt right for everyone. Youre looking to create but not build; this is an end-to-end role, you need to be comfortable owning your space, from ideation through to delivery and review. If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit. Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us.

Start date As soon as possible
Location London, England, United Kingdom
Permanent

Data Product Analyst

IAG Loyalty

Who we are 🩵 We're the people behind the global loyalty currency, Avios, and home to three ambitious, growing businesses; IAG Loyalty, BA Holidays and The Wine Flyer . Each business has its own goals and strategy, but collectively we create brilliant experiences for our global customers. We're on a truly exciting journey of growth and transformation - we're going places! This is where you come in. The opportunity We are seeking a Data Product Analyst to join our team and drive improvements in our redemption products. Reporting to a Data Product Owner, you will play a key role in developing and optimising data products within our Core Data domain. Collaborating closely with the product owner, data engineers, data modellers, and key stakeholders, you will gather and prioritise business requirements, translating them into actionable technical specifications for your team. Your work will focus on enhancing data quality and usability through analysis, modelling, and thorough documentation, including maintaining data catalogues and lineage. Additionally, you will conduct testing, troubleshoot data issues, and ensure governance standards are met, supporting the delivery of reliable and high-performing data products. What you'll get up to 🌠 In this role, you will document and prioritise business requirements, translating them into technical specifications and working closely with data engineers and modellers to ensure successful implementation. You will analyse business processes, assess data quality, and identify opportunities to improve data reliability. Collaborating with data stewards, you will support data governance objectives and maintain key documentation, including a data catalogue and lineage. Additionally, you will monitor data integrity, troubleshoot issues, and coordinate user acceptance testing to ensure features meet business requirements. What we need from you 💡 Strong data analysis skills with advanced SQL expertise.Familiarity with data warehousing tools (e.g., Snowflake).Understanding of data quality best practices and governance.Ability to bridge technical and business requirements effectively.Problem-solving mindset and analytical prowess.Excellent written and verbal communication in English. The role has a blended base, between our Central London office and home. We trust you to make the right decision about the type of work that is best done in each location. We expect you'll achieve a 50/50 split between the two and there may be times where you'll want to visit our other locations to tell their stories, too (fully reimbursed). We might not be right for you if: You only want to focus on your to-do list; were a small, high-performing team, we help each other to succeed. You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isnt right for everyone. Youre looking to create but not build; this is an end-to-end role, you need to be comfortable owning your space, from ideation through to delivery and review. If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit. Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us.

Start date As soon as possible
Location London, England, United Kingdom
Permanent

Tech Lead

IAG Loyalty

Who we are 🩵 We're the people behind the global loyalty currency, Avios, and home to three ambitious, growing businesses; IAG Loyalty, BA Holidays and The Wine Flyer . Each business has its own goals and strategy, but collectively we create brilliant experiences for our global customers. We're on a truly exciting journey of growth and transformation - we're going places! This is where you come in. The opportunity You'll be the Technical Lead for our Currency Services, delivering essential business services that enable our partners to reward loyalty programme members with Avios. These services are vital to the success of IAG Loyalty, our airline partners-British Airways, Aer Lingus, Iberia, and Vueling-our broader partner network, and millions of loyalty members. In this highly collaborative role, you will work closely with key stakeholders to understand service enhancements and requirements, ensuring the delivery of a business-critical service while driving continuous improvements across all key areas. What you'll get up to 🌠 As the Technical Lead for Currency Services, you will define the technical vision, roadmap, and strategy in collaboration with the Service Owner and key technical stakeholders, including Core Engineering and Architecture. Leading and mentoring a cross-functional team of engineers, you will oversee the design, development, and operation of a highly available and resilient set of Currency Services. You will work closely with other Tech Leads to establish and uphold best practices across all business services teams, ensuring operational excellence, quality, reliability, and security. Your role will involve providing technical guidance to align engineering efforts with business objectives, while also ensuring robust testing, security, and deployment processes to maintain service reliability and performance. Additionally, you will facilitate and enforce coding standards, architectural principles, and development best practices to ensure a high-quality, maintainable, and efficient codebase. Taking ownership of key performance indicators (KPIs), you will drive improvements in operability, observability, and scalability. Beyond technical leadership, you will foster a culture of innovation, continuous learning, and knowledge sharing within the team. Encouraging an inclusive environment, you will promote new ideas, experimentation, and professional growth. Alongside providing frameworks and technical guidance, you will mentor engineers through coaching and performance feedback to help them excel in their roles. Additionally, you will identify and evaluate new technologies that enhance service capabilities and performance, ensuring the team remains at the forefront of industry advancements and can leverage the most cutting-edge tools and techniques. What we need from you 💡 Strong software development skills, including testing, debugging, and troubleshooting, with proficiency in Java and related frameworks.Experience designing, building, and maintaining microservice-based applications and working with cloud platforms (AWS preferred).Proficient with configuration management and infrastructure as code tools like Terraform or CloudFormation.Ability to produce high-quality technical documentation and work with version control systems (e.g., BitBucket, GitHub).Experience with container technologies (Docker) and orchestration systems (e.g., ECS).Familiarity with CI/CD pipelines, DevOps practices, and designing REST or GraphQL APIs.Proficient with collaboration tools like JIRA, Confluence, Mural, and Slack.Ability to adapt to changing and ambiguous requirements in a dynamic environment. The role has a blended base, between our Central London office and home. We trust you to make the right decision about the type of work that is best done in each location. We expect you'll achieve a 50/50 split between the two and there may be times where you'll want to visit our other locations to tell their stories, too (fully reimbursed). We might not be right for you if: You only want to focus on your to-do list; were a small, high-performing team, we help each other to succeed. You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isnt right for everyone. Youre looking to create but not build; this is an end-to-end role, you need to be comfortable owning your space, from ideation through to delivery and review. If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit. Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us.

Start date As soon as possible
Location London, England, United Kingdom
Permanent

Tech Lead - Amazon Connect

IAG Loyalty

Who we are 🩵 We're the people behind the global loyalty currency, Avios, and home to three ambitious, growing businesses; IAG Loyalty, BA Holidays and The Wine Flyer . Each business has its own goals and strategy, but collectively we create brilliant experiences for our global customers. We're on a truly exciting journey of growth and transformation - we're going places! This is where you come in. The opportunity IAG Loyalty provides the technical capabilities and designs the loyalty programmes for the airlines in IAG through our Loyalty Platform. Within Customer Contact teams, we have established Amazon Connect as our contact platform and have built out the IAGL Customer Channels in line with our Customer Contact Strategy. In this brand new opportunity, as our Tech Lead you'll play a key role in designing and architecting new and innovative product solutions for the Amazon Connect product to enable our customers to receive a seamless experience, and allow our colleagues to use effective and efficient tools whilst supporting their expertise in customer facing products. Collaborating closely with the Amazon Connect Product Manager, you'll determining technical feasibility and architectural constraints for platform developments as well as providing technical guidance and architectural direction to the developers to ensure seamless integration into our web and mobile channels. You'll become the team's technical evangelist, advising and leading all aspects of technical development with knowledge of the wider industry landscape and helping to bring in innovations that could benefit our business in both the short and long-term. What you'll get up to 🌠 Youll own the current architecture for the Amazon Connect Product and evolving the architecture to drive efficiency, effectiveness and satisfaction to users of the platform.Youll support other Customer Contact products that are integrated into Amazon Connect to ensure they are fit for purposeYoull have responsibility for integration with 3rd parties and other product teams across IAGL and the wider groupYoull ensure the product is developed to a high standard using appropriate testing methodologies, participating in code reviews, and leveraging static analysis tools where appropriate. Youll create and maintain technical documentation for internal teams and external customers with the right level of detail and right tone of voiceYoull take a proactive and data driven approach to monitoring and improvements What we need from you 💡 Youll have previous experience in a team lead or technical lead role, with a background in a software engineer or developer role.Youll ideally have previous experience on Amazon Connect or any other contact centre solution, coupled with demonstrable experience in developing scalable, high quality and high-performance software products.You will have experience in developing solutions in multiple programming languages & platforms (e.g. Node.js, JavaScript, Terraform, React, Atlas, etc.), and have a strong knowledge of APIs, architecture and industry standards such as OAuth 2.0.Youll have experience with cloud platforms such as AWSYoure skilled with config management and infrastructure as code tools such as Terraform and CloudFormation (Terraform preferred)Experience of using version control software (we use BitBucket)Familiarity with continuous integration, continuous deployment (CI/CD) and DevOps practices You should be comfortable architecting the solution and looking at feasibility and technical constraints. You will be responsible for ensuring that the system design and technology stack will support the intended product and overall project goals. You have extensive experience working in agile teams and are driven by delivering customer value. Ideally, you would also have a proven track record of delivering innovation. We might not be right for you if: You only want to focus on your to-do list; were a small, high-performing team, we help each other to succeed.You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isnt right for everyone.Youre looking to create but not build; this is an end-to-end role, you need to be comfortable owning your space, from ideation through to delivery and review And in return? You'll get access to a whole host of travel, Avios, healthcare benefits and more. Find out more here. Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us.

Start date As soon as possible
Location Warrington, England, United Kingdom
Permanent

Control Systems Software Engineer

Viqu

Job Title: Control Systems Software Engineer Location: Stone (on-site)- must have full UK Driving License. Salary: market- related VIQU has partnered with a top engineering company seeking a Control Systems Software Engineer to create and manage project plans. The role focuses software design, development and implementation for PLC or SCADA systems. This position requires two days on-site in Stone, offering a competitive salary. They also offer a competitive benefits package along with internal programs. Key Responsibilities of the Control Systems Software Engineer: â • Working on systems upgrades, modification of systems, improvements and building new projects.â • Writing and designing Software.â • Conducting Acceptance Testing.â • Some travel where required Key Requirements of the Control Systems Software Engineer: Minimum of 2 years of experience with one of the following technologies: â • Siemens PCS7 Automation Stationsâ • Siemens TIA Portal for S7 PLCsâ • Rockwell ControlLogix/CompactLogix (Studio 5000)â • Schneider M580/M340 (EcoStruxure Control Expert) Minimum of 2 years' experience in advanced SCADA configuration, including one of the following applications: â • Siemens PCS7 OSâ • COPA-DATA Zenonâ • Siemens WinCCâ • Rockwell FactoryTalk View SEâ • Codra Panorama Experience producing Function Design Specifications, System/Detailed Design Specifications, and Test Specifications. Experience in programming using IEC61131 (ladder, function block diagram, sequential function chart, structured text). Strong knowledge of project lifecycle and adherence to QA procedures. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Phoebe Rees by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at ‘ VIQU IT Recruitment' on LinkedIn, and Twitter: @VIQU_UK

Start date As soon as possible
Location Stone, England, United Kingdom
Permanent

Telecommunications Engineer

Rise Technical Recruitment Ltd

Telecoms Engineer Gloucester £36,000 - £44,000 + Progression + Development + Pension + Holidays + Fantastic Company Culture + Exciting Projects Are you an experienced Telecoms Engineer with either Cisco or Cellular skills? Excellent opportunity for a Telecommunications Support Engineer to join an established and growing technology integrator in the Specialist Telecommunications space. This company are a thriving global network solutions provider with a glowing industry reputation, who work alongside high end clients such as Fujitsu, Network Rail, BT and UK Power. They are growing rapidly and in an incredibly exciting period of growth. In this role you will work on Optical Networks and associated hardware as well as testing equipment such as optical power meters, light sources, BERT's, cellular scanners and multi-meters. You will carry out Cellular RTE, Routing & Switching protocols and network synchronisation. The ideal candidate will be an experienced Telecoms Engineer who is commutable to Gloucester. You will need to have a strong understanding in Cellular Networks, Optical Networks and associated hardware. You will need to be familiar with Cellular RTE, Routing & Switching protocols and network synchronisation as well as displaying very good fault finding skills, managing tickets and working with remote network management platforms. Cisco experience will also be required. This is a great opportunity to join a company that will provide you with all the potential to not just enjoy your working life but also develop your career in the direction you want to. The Role: • Work on Optical Networks and associated hardware.Utilise testing equipment including optical power meters, light sources, BERTs, cellular scanners, and multi-meters.Perform Cellular RTE (Radio Transmission Engineering), Routing & Switching protocols.Manage network synchronisation tasks.Execute testing and maintenance activities related to optical networks and associated equipment.Ensure proper functionality and performance of optical network infrastructure through testing and troubleshooting. The Person: • Experienced Telecoms Engineer located within commuting distance to Gloucester.Strong understanding of cellular networks and Optical Networks with associated hardware.Familiarity with Cellular RTE, Routing & Switching protocols, and network synchronization.Proficient in fault finding techniques and managing tickets.Ability to work with remote network management platforms effectively.Demonstrated experience in troubleshooting and resolving network issues.Excellent communication skills and ability to collaborate with team members.Cisco/Cellular experience required

Start date As soon as possible
Pay £36k-44k
Location Gloucester, England, United Kingdom
Contractor

Commvault Backup Engineer Inside IR35

LA International Computer Consultants Ltd

A Commvault Backup Engineer is required for an initial 8 month contract. This is a hybrid role and requires 3 days a week on site in Sheffield and is inside IR35 so you will need to work through an FCSA accredited umbrella companyKey skills and experience:*Experience in Commvault administration, including installation, configuration, and maintenance.*Must have knowledge and (preferably) experience of Commvault Hyperscale solutions*Ability to be able to architect and implement a complete new Commvault solution from nothing*Have a deep understanding of IntelliSnap and its integration with block storage arrays*Integration of Commvault with RMAN for Oracle Databases*Hands-on experience with Commvault performance tuning and optimization.*Knowledge of Commvault disaster recovery solutions.*Experience with Commvault data migration and upgrade projects.*Familiarity with Commvault Command Center and other monitoring tools.*Understanding of Commvault licensing and compliance requirements.*Strong documentation (Confluence), analytical and problem-solving skills.*Strong abilities with using the Commvault reporting suite, preferably with knowledge to create custom reports*Must have experience working in a finance background with adherence to strong change management practices*Should have 8-10 years of experience in Commvault administration.*Understanding of functional requirements and translation of business requirements into technical specifications.*Good understanding of traditional Data Centre architecture as well as automation technologies.*Working Experience in handling and troubleshooting Commvault systems.*Experience in implementing Commvault disaster recovery solutions.*Experience in working on Commvault data migration and upgrade projects.*Working Experience with Commvault Command Center and other monitoring tools.*Demonstrate analytical and problem management skills.*Ability to coach less experienced staff\"LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Start date As soon as possible
Rate £350-388
Location Sheffield, England, United Kingdom
Permanent

AWS Technical Architect

Gleeson Recruitment Group

AWS TECHNICAL ARCHITECT Hybrid working - 1 day per week in Lichfield This brand new role as a Technical Architect is pivotal in optimising IT infrastructure and aligning technology strategies with business goals, making it an ideal position for ambitious professionals looking to make a significant impact. You would join a small IT team and be comfortable jumping in and working as both the solution and technical architect. The focus for the business is the completion of AWS backend for their current stage of the transformation. Growing a data platform is also key. You need to be able to jump in and help devs with tech stories and also architect out the future state. Responsibilities: - Partner with stakeholders across the organisation to align IT strategies with business objectives. - Evaluate the architectural landscape, defining current and target state architectures along with transition plans. - Lead the development and implementation of architecture governance frameworks and standards. - Create and maintain architectural documentation, including roadmaps and service catalogues. - Provide architectural support to projects, ensuring technology solutions meet business requirements. Skills: * Experience with IS technology solution implementations * 5+ years of experience with solution architecture, with experience across a broad range of solutions * 5+ years of experience with cloud technologies, e.g AWS * Experience of re-architecture of applications based on cloud strategy, e.g. MACH architecture * Experience of Information Security * Experience in Architectural Modeling and Diagramming * Experience of software development lifecycle * Experience of a Business Analysis Framework * Experience of a Project Management Framework * A bachelor's degree in science (BSc) in IT, application or network architecture, computer science or data architecture. Please apply asap if interested. GleeIT Please apply asap if interested. AWS Enterprise / Technical Architect At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Start date As soon as possible
Pay £90k-105k
Location Lichfield, England, United Kingdom
Permanent

3rd Line Support Engineer (MS, Win, AD, Virtualisation, SAN)

Jumar Solutions

Role: 3rd Line Support Engineer Salary: £45,000 - £55,000 per annum, plus company benefits Location: Northampton (on-site working) As an accomplished 3rd Line Engineer, you will be responsible for providing 3rd line support to customers ensuring that incidents, service requests and updates are logged and processed quickly. You will act as a point of escalation for 1st and 2nd Line support, ensuring strong communication is maintained throughout. The client is looking for a generalist, and a good all-rounder who has supported a wide range of technologies in different capacities (rather than a specialist who has focused on one area). Skills & experience required - Excellent 3rd line IT support experienceAll round general experience of supporting a broad range of enterprise technologies and applications including Windows Server, Active Directory, Exchange, Terminal Services/Remote Desktop Services, IIS, SharePoint, networking (DNS, DHCP, switches, routers), firewalls, perimeter/security devices, databases, backup and security software and SQL serverGood knowledge of Windows desktop operating systemsGood knowledge and experience with supporting Dell and HP server / blade hardwareGood knowledge of Microsoft, Dell, HP, or NetApp SAN storage systems would be highly advantageousGood knowledge of virtualisation technologies including VMware vSphere, Microsoft Hyper-V would be highly advantageous Please be aware that this role will be on-site during your probation period, and will then move to a hybrid working model thereafter. It is vital that you are local to the Northampton area due to the requirement of being onsite. If you would like to join a rapidly growing tech solutions business and take your IT Support career to the next level - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce

Start date As soon as possible
Pay £45k-55k
Location Northampton, England, United Kingdom
Contractor

Senior Business Analyst

Viqu

Senior Business Analyst | Outside IR35 | Remote with occasional travel (up to 1 day per week) |6-Month Contract | Outside IR35 We're working with a Global organisation undergoing a major digital transformation across multiple business units and regions. As part of this journey, we're looking for an experienced Senior Business Analyst to join on an initial 6-month contract and play a critical role in driving high-impact programmes across EMEA. This is an opportunity to work across a diverse portfolio of programmes including cloud migrations, infrastructure upgrades, ERP/CRM modernisation, e-commerce delivery, and more. Role Overview • Youll be embedded within a cross-functional delivery team, collaborating with stakeholders, 3rd parties, and systems integrators to drive clarity, define requirements, and guide solutions through to successful delivery. • Youll need to be equally comfortable operating in Agile and Waterfall environments, flexing your approach depending on the maturity of each workstream. • Youll be focused on understanding the true business value behind initiatives, and ensuring delivery stays aligned to what matters. Key Skills • Strong Senior Business Analysis fundamentals - from Discovery to Delivery • Experience working in Agile, Waterfall, and hybrid environments • Excellent stakeholder engagement and communication skills • Skilled at translating high-level asks into refined user stories and acceptance criteria • Experienced in backlog management, story refinement, and feature definition • Ability to work with 3rd parties and delivery partners • Confident running workshops, interviews, and analysis sessions Key Experience • Proven experience working in large global organisations, ideally within structured governance frameworks • Prior involvement in cloud migration programmes (understanding As-Is/To-Be process mapping, business impact assessments, etc.) • Experience operating in digitally maturing environments where Agile ways of working are still evolving • Familiarity with Gherkin-style syntax for writing acceptance criteria is a must. • Comfortable working across a variety of systems including ERP, CRM, CPQ, PIM, and digital apps • Strong commercial mindset - able to focus delivery around business and customer value • Full lifecycle experience from Discovery, Define, Design through to Delivery and Adoption Contract Overview • Role: Senior Business Analyst • Length: Initial 6-month contract • IR35: Outside IR35 • Location: Remote-first, with up to 1 day per week on-site (flexible) • Start: ASAP If you're a proactive, delivery-focused Business Analyst with a passion for unlocking business value and simplifying complexity, we'd love to hear from you. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Suzie Stone, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at ‘VIQU IT Recruitment' on LinkedIn, and Twitter: @VIQU_UK

Start date As soon as possible
Rate £400-450
Location Birmingham, England, United Kingdom
Contractor

Security Architect - M365

Viqu

Security Architect - 12 Month Contract - London - Inside IR35 My customer is seeking an and experienced Security Architect to develop, implement and manage secure information systems. The successful Security Architect will design, assess and recommend security solutions - Specific Security Architecture experience will cover areas including Modern Workplace (M365), Data Centre Security, Active Directory or SD-Wan Security. Key Responsibilities of the Security Architect: â • Ensure the correct application of security strategies, policies, standards, and best practices.â • Evaluate and integrate security technologies to enhance the firms security position.â • Collaborate and communicate with Project Managers and Technical teams to develop effective security designs.â • Create LLD and HLD Architecture designs.â • Providing Architectural knowledge for Modern Workplace, Data Centre/AD or SD-Wan projects. Experience Needed: â • An experienced background in Security Architectureâ • Must have experience in a Modern Workplace, M365 and Active Directory environment. Ideally having some experience with Data Centre and SD-wan.â • Experience within the legal sector.â • Enterprise / Global Organisation backgroundâ • Ideally have a technical background with certifications such as CISA, CISM, SABSA or TOGAF.â • Have knowledge of cloud platforms such as Azure and security principles like NIST. The successful Security Architect will be required to work hybrid on site in London. Please note, the Security Architect will have to go through background checks before you start, these cover Right to Work, Reference, Certification check - this process can take up to 4 weeks. To discuss this exciting opportunity as a Security Architectin more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Mike McEvoy, by exploring the VIQU IT Recruitment website . To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at ‘ VIQU IT Recruitment' on LinkedIn, and Twitter: @VIQU_UK

Start date As soon as possible
Rate £650-750
Location London, England, United Kingdom
Contractor

IBM Z Series Security Administrator

LA International Computer Consultants Ltd

IBM Z Series Security AdministratorHybrid working (3 days per week onsite in Swindon)6 Month contract initially, good scope for extension Market rates (Umbrella-PAYE)One of our blue chip clients are looking for an IBM Z Series Security Administrator to join the team on a long term programme of work. The ideal candidate will have experience of Managing and enhancing the security of the IBM Z Series mainframe environment having strong background in RACF for z/OS and a deep understanding of mainframe security principles.Key Responsibilities:* Security Management: Implement and manage security policies and procedures for the IBM Z Series environment.* RACF Administration: Configure and maintain RACF (Resource Access Control Facility) to ensure secure access control.* Compliance: Ensure compliance with industry standards and regulatory requirements.* Monitoring and Auditing: Regularly monitor and audit security logs and reports to identify and address potential security threats.* Incident Response: Respond to security incidents and breaches, conducting thorough investigations and implementing corrective actions.* Collaboration: Work closely with other IT teams to ensure security measures are integrated into all aspects of the mainframe environment.* Documentation: Maintain detailed documentation of security policies, procedures, and configurations.Key Skills / Experience:* Proficiency in RACF administration and configuration.* Strong understanding of z/OS security features and best practices.* Experience with security auditing and compliance.* Excellent problem-solving and analytical skills.* Strong communication and teamwork abilities.* Relevant certifications such as Certified Information Systems Security Professional (CISSP) or IBM Certified Specialist.This is a great opportunity on a long running programme of work.Apply now for your CV to reach me directly and we will reply as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Start date As soon as possible
Remote type Remote
Location Swindon, England, United Kingdom
Contractor

SAP ARCHITECT - SC CLEARED

LA International Computer Consultants Ltd

REQUIRED: SAP ARCHITECT - SC CLEAREDLOCATION: Lancashire (Client location) and Central London. It's a hybrid mode of work(2 days per week)DURATION: 6 MONTH INITIAL CONTRACTIR35 STATUS: INSIDE In 2024 our client were selected as a Digital Transformation partner. This SAP S/4HANA Greenfield Programme is to Design, Build, Test and Deploy E2E processes across Finance, Project Systems, Indirect Procurement, Sales & Distribution and HR - Timesheet capability. Responsibilities: As a SAP Business Process Architect, you will be responsible for analyzing and designing new business processes to create documentation for the implementation of new processes and technologies. Partner with the business to define S/4HANA requirements and use cases, and participate in user and task analysis to represent business needs. Expected to be a SME with deep knowledge and experience in Finance. Should have influencing and Advisory skills. Engage with multiple teams and responsible for team decisions. Expected to provide solutions to problems that apply across multiple teams, and provide solutions to business area problems. Master proficiency in SAP Project System (PS) and Cost Controlling. And Beginner proficiency in SAP for Aerospace & Defense are suggested. Lead the Design, Build, Test and deploy of Project Systems and Integration with Procurement, SD, Finance and Microsoft Project (Project Online) Hands-on with Process, SAP Configuration, Test Scripts and Execution Lead Project Systems workshops and training sessions to educate stakeholders on new processes Ensure accuracy and quality of documentation. Manage internal team and interface for external team. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Start date As soon as possible
Rate £600-700
Remote type Remote
Location London, England, United Kingdom
Contractor

IBM ENTIREX CONSULTANT - SC CLEARED

LA International Computer Consultants Ltd

REQUIRED: IBM ENTIREX CONSULTANT - SC CLEAREDLOCATION: FULLY REMOTEIR35 STATUS: INSIDEDURATION: 6 MONTH INITIAL CONTRACT An IBM EntireX consultant is required in managing and supporting Software AG/IBM EntireX under BS2000, ensuring its stability, performance, and alignment with business objectives. Must Have Technical Skills* EntireX knowledge: In-depth understanding of EntireX, including its architecture, functionality, and dependencies.* Software AG/IBM EntireX (10.5+) under BS2000§ EntireX Broker § EntireX RPC Server § EntireX Security§ Broker ACI & RPC knowledge § EntireX Broker Jobs & Configuration* Operating Systems: Knowledge of BS2000 ( Fujitsu Mainframe ) including Startup JCL Nice to Have Technical Skills* EntireX Listeners * EntireX Reliable RPC Understanding* EntireX Application Monitoring* EntireX RPC-ACI Bridge* Operating Systems: Linux * Programming languages: Natural, Assembler or C.Support and Maintenance Skills* Troubleshooting: Ability to identify, diagnose, and resolve technical issues related to EntireX.* Debugging: Proficiency in debugging techniques and tools.* Performance optimization: Knowledge of performance optimization techniques and tools to ensure EntireX can scale.* Documentation: Ability to create and maintain technical documentation, such as user guides, release notes, and troubleshooting guides.Security* Security best practices: Knowledge of EntireX security configuration to ensure the EntireX implementation follows the security best practice guidelines. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Start date As soon as possible
Rate £600-700
Remote type Remote
Location London, England, United Kingdom

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