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Job Description Database Engineer with SQL Server SSIS, SSRS and SSAS Our Client is a bank based in Central London who are looking to recruit a Database Engineer with the ability to work with SSIS. You must have solid expertise of at least 5 years experience of working with MS SQL Server and SSIS - SSIS is very important for this position. Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. Knowledge and Skills Software analysis and design. SQL query language with SSIS SSRS and SSAS Data warehouse design concepts, (Inmon or Kimball) Must have solid experience of working with SSIS and building data warehouses and some knowledge of reporting using SSRS. The Client is a Bank based in the Central London. This is a 12 month FTC position with a salary of circa £55K - £70K. You will be required to be in the office at least 3 days week. Do send your CV to us in Word format along with your salary and availability.

Job Description Role Description This is a full-time hybrid role for an Information Security Manager with 2nd and 3rd Line IT support experience. The role involves day-to-day tasks associated with planning, implementing, and maintaining an Information Security Management System (ISMS), including managing cybersecurity risks, implementing network security measures, and ensuring compliance with industry standards. The Information Security Manager will also provide IT support to the company and will be based in the London office, with flexibility for some remote work. Your past experience must include 2nd and 3rd line infrastructure support where you are able to advise and direct the technical team. Qualifications • Experience in Information Security Management and creating and implementing an ISMS • Experience in Cybersecurity and Network Security • Expertise in Information security best practices and standards • Excellent problem-solving skills and attention to detail • Strong communication and collaboration skills • Bachelor's or Master's degree in Computer Science, Information Technology, or related field • Certifications such as CISSP, CISM, CCNA, or equivalent are a plus • Experience in IT support or Systems Administration is desirable The position is 3 days in the office per week in Central London. Salary will be negotiable - but like to be in the range £65K - £80K. Do send your CV to us in Word format along with your salary and notice period.

Job Description Database Engineer with SQL Server SSIS, SSRS and C# .net XX XX XX XX XX Our Client is a bank based in Central London who are looking to recruit a Database Engineer with the ability to work with SSIS. You must have solid expertise of at least 5 years experience of working with MS SQL Server and SSIS - SSIS is very important for this position. Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. Knowledge and Skills Software analysis and design. SQL query language with SSIS SSRS and SSAS Data warehouse design concepts, (Inmon or Kimball) Any experience of developing with C# .net and XX XX XX XX XX would be very useful Must have solid experience of working with SSIS and building data warehouses and some knowledge of reporting using SSRS. The Client is a Bank based in the Central London. This is a 12 month FTC position with a salary of circa £55K - £70K. You will be required to be in the office at least 3 days week. Do send your CV to us in Word format along with your salary and availability.

Job Description IT Manager Our Client is a Bank based in Central London, are looking to recruit an IT Manager ideally with at least 2 years of experience in IT within the financial industry and overall 7 to 10 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Cybersecurity Strategy and Planning Evaluate and proritize security initiatives for the branch in London in collaboration with GT (Group Technology) - Group IT Security. Stay up-to-date with the latest cybersecurity threats and trends and escalate risks promptly. Ensure compliance with relevant industry regulations and standards (e.g., GDPR and any other applicable to the IT). Evaluate GT s compliance with relevant regulatory standards (eg ISO 27001) as part of critical vendor performance assessment ensuring operational resilience is maintained. In collaboration with GT, manage security systems, including firewalls, intrusion detection/prevention systems, and antivirus software. In collaboration with GT, Develop and test incident response plans and coordinate responses to security incidents and breaches Raise awareness of cybersecurity issues among bank London employees; conduct annual training /workshops to educate staff on security best practices aligned with GT. Other Duties Maintain professional and technical knowledge (Conduct Rule 2) e.g. by attending educational workshops; read professional publications; benchmarking state-of-the-art practices etc where relevant. Collaborate with stakeholders to handle backlogs and new requirements - Resolve conflicts and remove blockers for the team - Monitor, track and uphold quality of deliverables. Be the point of contact for external communications and facilitate internal communication for effective collaboration on IT related matters. Ensure work deliverables are in compliance with policies and regulatory requirements . Maintains quality service by establishing and enforcing organization standards. To act as second/third level support with GT for support related issues. To comply with all applicable FCA/PRA conduct rules. Compliance with all mandatory training as set by the Branch/Group. Technical/Functional skills - Proficient in common operating systems o Windows 10, Windows Server 2018 and above o Redhat Linux based Operating System - Software proficiency o VMWare v6.7 and above o Veeam Backup and Replication o Symantec Endpoint Protection o Symantec Endpoint Encryption o ManageEngine Patch Manager Plus o Microsoft Office 365 o Bloomberg FXT/eikons o Murex Treasury System o SWIFT Alliance Access (SAA) - Networking (IT) o Cisco Switches and Routers o Fortigate Firewalls o LAN/WAN Routing - Hardware o Dell PowerEdge Servers o Dell PowerVault SAN Storage - Data analysis - Basic PC/Laptop support (formatting, imaging, etc) - Experience of writing and updating IT policies, standards, procedures, and guidelines Personal skills (Soft Competencies [Core/Leadership]) - Committed and dedicated to team deliverables. - Ownership of the business - Strong interpersonal stakeholders management skills - Strong written and verbal communication skills - Ability to train IT staff, supervise and motivate team members for high performance - Experience in coordinating installations, upgrades, and maintenance - Knowledge of architecture processes and performance reports of operating systems - Strong analytical/critical thinking skills - Ability to understand and oversee code development Qualifications: Bachelors degree qualification in relevant discipline Professional Qualification and/or Regulatory, Licensing requirements Project management certification (e.g., PMP, PRINCE2) is highly desirable. Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) are highly desirable. Relevant Work Experience At least 6 years of experience in IT within the financial/banking industry is preferable. Minimum of 2 years experience in managing staff or managing teams in a cross functional set-up. The position is based in Central London and is hybrid 3 days w eek in the office. The salary for this position will be up to £65K. Please do send your CV to us in Word format along with your salary and notice period.

Job Description IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with staff at all levels within the business. To be considered you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad client and technology base through in-person, remote connectivity, telephone and/or Teams. You will be primarily responsible for network management including but not restricted to, Security, Compliance, New User Set-Up, Access, Privilege and configuration management across a broad range of networking and application facilities. Technical Competencies: • Extensive experience of the Microsoft Windows Desktop essential • A good practical knowledge of Microsoft cloud solutions including Office 365, Outlook, SharePoint,Azure, Teams & OneDrive highly desirable • Proven experience with Active Directory, Desktop & Server solutions across the Microsoft stack • Experience of network, printer, AV, UPS and Security hardware • Experience of working within a Cybersecurity framework • Overall appreciation of client system security, requirements and proven experience with relevant software and hardware solutions • A good understanding of ISP solutions and connectivity requirements • Wi-Fi solution experience & knowledge • An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: • Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel • Multi-tasking capabilities and ability to thrive in a fast-paced environment under pressure. • Disciplined, with the ability to prioritise • Experience working with internal and external resources to achieve consistently excellent service level3 • Ability and desire to expand with changing marketplace and technology. • Friendly, professional • Passionate about Technology • Recognises the importance of frequent and clear communication and documentation • Courageous in the face of the unknown This is an office based position. The Client is based in Harrow. The salary for this position is £35K - £40K. Do send your CV to me in Word format along with your salary and notice period.

Job Description Senior Python Developer Our Client is looking to recruit a seasoned Senior Python Software Developer with at least 5 to - 8 years experience of developing software in Python . You must have excellent technical excellence in Python in developing a is required. Excellent verbal communication skills (English a must) Ability to provide recommendations for the e2e architecture infrastructure Proven experience with designing back-end architectures. An understanding of application performance tuning and resource usage Ability to troubleshoot existing scripts and do point bug fixes / application redesign Highly experienced in multiprocessing, multiprocessing, and asynchronous python development (asyncio module) Experience with Docker containers, micro services, and CI/CD pipeline a plus Experience with Django, Flask is a plus Working knowledge with MongoDB, JSON, sync/async architecture Working knowledge of networking theory (TCP/IP) or strong desire to learn it You collaborate with other engineers and people in the organization to improve our solution delivery You believe in Lean/Agile principles and actively work to incorporate them in the organization You care about your craft and strive towards producing high-quality code. A very high degree of autonomy, self-learning and problem solving is expected You should enjoy working in a team and collaborating on projects and codebases. This position can be based anywhere in Europe. The rate will depend upon the level of expertise. The duration of this contract assignment is 6 months. Do send your CV to us in Word format along with your daily rate and availability.

Job Description Cloud Architect Azure Our Client is looking to recruit a Cloud Architect with Azure to work on a new project. Key responsibilities - • Work as advisor/consultant to the customer on end to end journey to Azure. • Assessment of on-premises infra landscape, application rationalization and recommend strategy, roadmap and structured plan for migration to Azure. • Develop complex, end to end, enterprise scale solutions for migration to Azure. • Develop and review technical architecture design and recommend Azure best practices • Customer facing role to lead & participate in architectural discussions and design workshops. • Provide solutions critical issues identified migration to Azure. • Design & develop innovative solutions, optimization solutions and automation solutions for build, engineer, migrate and operate on Azure. Required Experience - • 10-15 years of total experience. • 5+ years of experience in Azure with minimum 3 years as Architect. • Should have exposure/experience building Accelerators, frameworks, and IPs for Cloud. • CI/CD experience is required • Docker, Kubernetes, IAC tools(Terraform/Cloudformation/ARM templates), Configuration Management tools(Chef/Puppet/Ansible) knowledge and experience is required. • Expert in Azure Web Apps, Logic Apps, API Gateway, Application Gateways, VM Scale-sets, DB-PaaS, Azure Service Bus, Event Hubs and Notification Hubs for multi-tenant environments. • Experience on Assessment - Discovery, Dependency Mapping, Wave planning, migration plan • Experience on Mass Migrations with migration processes, factory model & migration toolsets. • Experience on Cloud operations - Monitoring management, governance, compliance, and security. • Proficiency in cloud adoption frameworks. • Good understating on Transformational and Optimization projects related to Cloud. • Advance level Certification [AZ-303 & AZ-304] on Azure is required. • Strong knowledge of Cloud related tools on automation and optimizations. • Excellent communication & presentation skills with considerable exposure in Client facing role. • Ability to establish good working relationships with internal and external stakeholders and collaborate to drive a larger technology initiative/program. • Excellent organization skills, attention to details and ability to multi-task The Client is based in Geneva Switzerland - but the role will be remote from anywhere in Europe with meetings in person from time to time. Rate will be dependent on experience. Duration will be 6 to 12 months. Do send your CV to us in Word format along with your daily rate and availability.

Job Description Database Engineer with SQL and C# Our Client is a City based bank - looking to recruit a Database Engineer with at least 3 to 5 years expertise of developing and supporting SQL and C#. Software Development: Analysis of issues pertaining to problems or errors raised by in-house systems, i.e. CORE, SharePoint interface, Equation end of day cycle. Understanding business requirements in order to develop and deliver appropriate solutions based on system definition documents. Proficiency in advanced 4GL programming languages and able to apply to the fully development life-cycle. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Introduce new field and data types for new information to be collated in the CORE environment. To integrate with all the Bank's sub-systems using data abstraction and connectivity layers, i.e. ODBC, ADO.net. Build reports based on business requirements using Hyperion Interactive Reports. Ensure that the environment is running optimally and to utilise house-keeping procedures. Sharepoint Integration: Integrate the SharePoint environment and Forms with Equation system to introduce automation of processes thereby eliminating the need for duplicate entry. Utilise web services to integrate from cutting edge technology into legacy systems such as Equation. End of Day Cycle: Provide second and third level support for in-house programmes during the end of day cycle. Able to analyse and rectify any problems raised in an independent and team scenario. Take ownership of a problem and deliver a solution in a timely manner. Provide out of office hours support. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Training & Competence Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. Proactively seek to complete recommended technical and behavioural competencies training required for your role. Conduct Act in accordance with the FCA/PRA Code of Conduct. Business Continuity Fulfil all prescribed business continuity requirements as set out in the organisational or departmental specific plans or as instructed by the Line Manager/Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. C# Software development. Knowledge and Skills C# Programming to high level of proficiency. Software analysis and design. SQL query language. Dimensional modelling Data warehouse design concepts, (Inmon or Kimball) This is a Full-Time Contract initially for 6 months - but likely to become permanent. Salary for this position will be £55K - £60K per annum. The Client is based in the City of London. Please do send your CV to us in Word format along with your salary and availability.

Job Description Backend Developer (Umbraco) - Senior-level Working as part of the Digital team, you'll be responsible for the ongoing development and improvements to an eCommerce website as well as other internal applications for this award-winning Travel Company. You will be responsible for: Leading the eCommerce web and application development from a technical perspective • Collaborating with the front end developer and design resource to deliver improved UI & UX • A problem solver - you'll need to be able to analyse and suggest improvements to existing website features • Analysing and identifying ways to automate processes working alongside the business lead • Implementing automated regression testing for the software developed Skills and Experience: • Excellent working knowledge of ASP.NET, C#, HTML, JavaScript, jQuery, React Framework, MS SQL Server, Mongo DB, Elasticsearch • Understanding of SOLID development principles • Worked previously on projects using the Umbraco CMS • Continuous Delivery skills, tools and techniques (e.g. Git, Github, Team City, Octopus, Jenkins, Selenium, etc.) • Familiar with Azure cloud services & setting up/managing resources/deploying apps • Familiar with JIRA and Confluence • Capable of working with (and developing) multiple (REST) APIs documented with e.g. OpenAPI/swagger and other API messaging formats e.g. JSON, XML, SOAP • Experience of PowerBI, PowerQuery and R • Experience of structured testing and quality assurance approaches (e.g. Test Driven Development and Behaviour Driven Development) • A positive and cooperative individual who will work effectively across departments and within a team • Worked in an agile/Kanban environment and familiar with JIRA and confluence • Not afraid to challenge existing thinking in order to improve processes Benefits Company pension Performance-related bonus Generous holiday concessions Friend and family discounts on Travel holidays Educationals - trips for staff to get to know and understand our destinations 'Cycle to work' scheme The salary for this role will be in the range £55K to £65K per year depending on experience. The Client is based in Central London and this role will be working remotely. Do send your CV to us in Word format along with your salary and availability.

Job Description Senior Backend Developer with Umbraco C# .net Working as part of the Digital team, you'll be responsible for the ongoing development and improvements to an eCommerce website as well as other internal applications for this award-winning Travel Company. You will be responsible for: Leading the eCommerce web and application development from a technical perspective • Collaborating with the front end developer and design resource to deliver improved UI & UX • A problem solver - you'll need to be able to analyse and suggest improvements to existing website features • Analysing and identifying ways to automate processes working alongside the business lead • Implementing automated regression testing for the software developed Skills and Experience: • Excellent working knowledge of ASP.NET, C#, HTML, JavaScript, jQuery, React Framework, MS SQL Server, Mongo DB, Elasticsearch • Understanding of SOLID development principles • Worked previously on projects using the Umbraco CMS • Continuous Delivery skills, tools and techniques (e.g. Git, Github, Team City, Octopus, Jenkins, Selenium, etc.) • Familiar with Azure cloud services & setting up/managing resources/deploying apps • Familiar with JIRA and Confluence • Capable of working with (and developing) multiple (REST) APIs documented with e.g. OpenAPI/swagger and other API messaging formats e.g. JSON, XML, SOAP • Experience of PowerBI, PowerQuery and R • Experience of structured testing and quality assurance approaches (e.g. Test Driven Development and Behaviour Driven Development) • A positive and cooperative individual who will work effectively across departments and within a team • Worked in an agile/Kanban environment and familiar with JIRA and confluence • Not afraid to challenge existing thinking in order to improve processes The salary for this role will be in the range £55K to £75K per year depending on experience. The Client is based in Central London and this role will be working remotely. Do send your CV to us in Word format along with your salary and availability.

Job Description Senior Backend Developer with C# .net Working as part of the Digital team, you'll be responsible for the ongoing development and improvements to an eCommerce website as well as other internal applications for this award-winning Travel Company. You will be responsible for: Leading the eCommerce web and application development from a technical perspective • Collaborating with the front end developer and design resource to deliver improved UI & UX • A problem solver - you'll need to be able to analyse and suggest improvements to existing website features • Analysing and identifying ways to automate processes working alongside the business lead • Implementing automated regression testing for the software developed Skills and Experience: • Excellent working knowledge of ASP.NET, C#, HTML, JavaScript, jQuery, React Framework, MS SQL Server, Mongo DB, Elasticsearch • Understanding of SOLID development principles • Worked previously on projects using the Umbraco CMS • Continuous Delivery skills, tools and techniques (e.g. Git, Github, Team City, Octopus, Jenkins, Selenium, etc.) • Familiar with Azure cloud services & setting up/managing resources/deploying apps • Familiar with JIRA and Confluence • Capable of working with (and developing) multiple (REST) APIs documented with e.g. OpenAPI/swagger and other API messaging formats e.g. JSON, XML, SOAP • Experience of PowerBI, PowerQuery and R • Experience of structured testing and quality assurance approaches (e.g. Test Driven Development and Behaviour Driven Development) • A positive and cooperative individual who will work effectively across departments and within a team • Worked in an agile/Kanban environment and familiar with JIRA and confluence • Not afraid to challenge existing thinking in order to improve processes The Client will consider candidates with solid Backend development skills without Umbraco. The salary for this role will be in the range £55K to £80K per year depending on experience. The Client is based in Central London and this role will be working remotely. Do send your CV to us in Word format along with your salary and availability.

Job Description Mobile Application Developer for Android and IOS We are urgently looking for a Mobile Application Developer (iOS/Android) in North London. The following are key software development skills that we require: • AngularJS (v1.4/v1.5) • Cordova • ionic • JavaScript • TeamCity • Protractor automation • Mobile development experience • Some native iOS / Android skills also useful This is a 6 month contract in North London. Please do send your CV to us in Word format along with daily rate and availability

Experienced Senior Mechanical Engineer Needed for Nuclear Project in Warrington Introduction: We are currently seeking an experienced and highly skilled senior mechanical engineer to join our client's team on a 12-month initial contract based in Warrington, United Kingdom. Our client is working within the nuclear sector, so experience within this industry is required. Job Summary: As a senior mechanical engineer with our esteemed client, you will be responsible for providing engineering support throughout all stages of project delivery. Your primary focus will involve ensuring that designs meet safety standards as well as technical specifications while delivering projects on time and budget. Key Responsibilities: - Providing expert advice across multiple disciplines - Liaising with internal stakeholders regarding design issues - Generating solutions to complex problems using sound judgement - Developing detailed plans from conceptualisation through commissioning Qualifications & Skills Required: The successful candidate should possess the following qualifications/skills (derived from tags section): BPSS clearance level or ability to obtain it quickly Skills: - Strong analytical skills enabling identification of potential risks. - Ability work under pressure whilst still maintaining attention-to-detail - Adept at prioritizing tasks - Excellent communication skill set allowing effective collaboration both internally/externally. Rate & Duration Information: This role offers £50 - £55 per hour rate inside IR35; however negotiable depending upon experience held by candidate(s). The position has an initial duration period of twelve months but may extend further after review. Application Process: If interested please apply via *insert method here* including your latest CV documenting relevant employment history along-with any certifications confirming necessary expertise obtained over career progression till date . Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Progressive please visit -hidden link- Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales

Project Manager - Change Management - Permanent London - Hybrid£65,000 - £85,000 per annumOur esteemed client, a leader in the Insurance industry, is currently seeking a skilled and dedicated Project Manager to join their Change Management department. This role offers a fantastic opportunity to contribute to significant business change initiatives within a dynamic and forward-thinking environment.Role & Responsibilities: * Lead the planning and implementation of project initiatives within the Change Management department. * Manage project scope, timelines, and resources effectively, ensuring all projects meet their deadlines and stay within budget. * Collaborate with key stakeholders to ensure business requirements are accurately translated into actionable project plans. * Monitor and report on project progress to senior management and other stakeholders as required. * Identify, manage and mitigate risks throughout the lifecycle of the project. * Facilitate change by encouraging innovation and driving team performance.Key Skills: * Strong understanding of business change principles within the insurance industry. * Proven capabilities in project management, including experience with all phases of project lifecycle. * Exceptional communication and interpersonal skills, capable of working effectively with cross-functional teams. * Robust problem-solving skills with an ability to manage complex challenges. * Adept at influencing, leading, and delegating as needed. * Experience in managing multiple stakeholders and balancing competing demands. #LI-PB1

EMEA Service Desk Team Lead | London | 6 Month Contract to PermJob Title: Service Desk Team Lead (EMEA)Location: Central London (5 days onsite ideally, 4 days some weeks)Contract Duration: 6 months, with a view to convert to permanentIR35 Status: Inside IR35 | Rate: £175 per dayStart Date: 21/10/24 or ASAPCompany OverviewA global business with a strong presence across EMEA continues to grow, and they are seeking a proactive and collaborative Service Desk Team Lead to lead their EMEA support operations, ensuring effective delivery of IT services to 700-850 users.Role OverviewThe Service Desk Team Lead will manage a regional team to provide first-class IT support, focusing on both business-as-usual (BAU) operations and strategic in-house projects, including office expansions, security, and infrastructure. This is a hands-on leadership role, ensuring efficient ticket management, technical issue resolution, and support delivery across the EMEA region.Key ResponsibilitiesLead the EMEA Service Desk team, fostering a collaborative and supportive work environmentManage the resolution of incidents and service requests, ensuring all tickets are logged, tracked, and resolved efficiently using ZendeskServe as the escalation point for complex technical issues, driving timely resolutions and maintaining high customer satisfactionSupport ongoing in-house projects including office expansion, security, and infrastructure initiativesEnsure seamless IT operations across the region, with a focus on BAU tasks and long-term strategyCollaborate with global teams to align regional initiatives with broader company objectives.Skills and ExperienceProven experience leading a Service Desk or IT support team within EMEAStrong knowledge of Microsoft technologies including Azure, Intune, Teams, Outlook, SharePoint, and experience with managing Windows laptops and mobile devices (MDM)Hands-on experience with incident management platforms (Zendesk preferred)Team-centric leadership approach - focused on supporting and collaborating with team members, not overly demanding in terms of leadership style.Nice to HaveExperience in a regulated industry, though not essentialRegional leadership experience, ideally within a global business context.Additional InformationThis role requires you to be based on site in London 5 days a week (some flexibility for 4 days per week on occasion)You will play a critical part in supporting a global business during its expansion phase.If you are a team-oriented leader with strong technical expertise and a passion for delivering exceptional IT support, we encourage you to apply online without delay. #LI-PB1

Contract Opportunity - Inside IR35 - 6 months We require someone who has good general technical capability and knowledge across the Police force and can get a good grasp of the bespoke apps, and understands performing server builds, upgrades etc. A good general technical knowledge base that can deliver across multiple technical disciplines. Individuals will be required to have skills across multiple areas, the list below gives a view of the sorts of skills required to support delivery of projects * Support Police application upgrades, development,o Niche (Police Records Management System)o STORM (Incident management System)o Control Centre using Avaya AACC7* Airwave config / changes* Window's upgrades* Server Builds, upgrades/ OS upgrades etc* Configure workstations to Police builds.* Package and rollout software via SCCM* IT Health check remediation* Always on VPN* Cloud / Azure* MS Teams* Network IOS upgrades.* Nutanix SAN (Storage Area Network)If you could be interested, please send your CV direct. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.