Find your next tech and IT Job or contract role.

Senior Insurance Risk ManagerCity of LondonOur client, a top market leader within the insurance industry, are looking for an and ambitious and experienced Senior Insurance Risk Manager to join their dedicated team on a permanent, hybrid basis. This is a special opportunity to make a real impact within and incredibly well established firm and team. Main Responsibilities: * Play a key part in the development, implementation, and oversight of the Risk Management framework. * Review and interpret complex data. * Able to spot emerging risks. * Attending and leading board meetings. * Staying up-to-date on changes in industry regulations and laws. * Provide advice to the business on the challenges and changes to policy and risk. * Build and maintain strong relationships with key stakeholders.Key Skills: * Experience working within insurance is essential for this role. * Analytically minded. * A keen problem solver. * Extremely proactive with a can- do attitude. * A strong ability to multitask and act as the point of contact for the wider team. * Knowledge of risk framework. * Excellent communication and interpersonal skills. * Ability to work independently and collaboratively in a dynamic team environment. #LI-PB1

Radio Field Engineer £35,000 - £45,000 + Paid Overtime + Training + Medicash + Holiday North West London - Commutable from Wembley, Ealing, Chiswick & Kensington Are you an experienced Radio Engineer who is seeking rewarding financial opportunities, training & progression, while working in a technically challenging role? On offer is the chance to boost your earnings, develop your skillset and progress in your career, while working in a varied and diverse role at an established and industry leading company. This specialist company has exciting growth plans and is looking to expand further, while delivering a high quality service to their well-established client base, which includes large multinational conglomerates as well as government departments. In this role, you will have a wide variety of technical responsibilities, including installing systems at client sites, carrying out site surveys to identify optimal locations for equipment placement, and programming & tuning radios to the desired frequencies. The ideal candidate will have experience installing equipment and knowledge of radios. They will also have expert knowledge of RF Networks and have a clean, valid driving license. This role would suit an experienced RF Engineer who can collaborate with a variety of people, is good at thinking on their feet and can work well both independently and as part of a team. If you are passionate, ambitious and keen to increase your earnings, then this role is for you. The Role: • Installing and configuring RF systems • Programming radios and optimising system performance • Carrying out surveys and writing reports documenting the survey findings The Person: • Ambitious and keen to increase their career earnings • Strong knowledge and experience of RF networks, equipment installation and radios • Has a clean, valid driving license Reference Number: BBBH241793 To apply for this role or to be considered for further roles, please click \"Apply Now\" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Director of Pre-Sales Solution Architecture Position Description Are you a driver of change with the talent to inspire clients and colleagues? As a leader within CGI's Auto and Asset Finance team you'll help shape the digital transformation within the sector. A compelling communicator and a natural motivator, you get the very best from enthusiastic teams of experts whose professional growth you nurture. Your vision, sector expertise and professional acumen delivers innovation with our customers. At CGI, we are at the forefront of developing and implementing technologies and business processes that will shape tomorrow's marketplace and to support this CGI are searching for an experienced and ambitious Director of Pre-Sales Solution Architecture. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities As Director of Pre-Sales Solution Architecture, you will be responsible for leading the technology vision, enabling innovative solutions, and driving business growth through strategic client engagements. This role blends technical leadership with business development to support and drive our continued growth. • You will be operating at C-Suite level in front of senior stakeholders both internally and externally. Working in partnership with Engagement and Sales Teams you will translate business vision and requirements into solution architectures, setting out compelling propositions and converting opportunities into sales • You will develop and take ownership of the technical aspects of CGI's future vision and go-to-market strategy within Auto and Asset Finance • You will design and build the ecosystem of services and solutions, seeking out and developing third party partnerships whose offerings complement those of CGI • Translation of business requirements into solution architectures and the writing of winning technical proposals and RFP responses • As Director Consulting Expert you will be responsible for the design and technical leadership of proof of concept exercises and the presentation of CGI proposals and offerings to new and existing CGI clients. This is a true growth role; you will be part of a diverse, dynamic and supportive leadership team accompanied with the leadership training packages to enable a long-term career at CGI. Required qualifications to be successful in this role As the successful candidate you will have spent the majority of your career working for institutions and/or vendors in the Auto / Asset Finance or Financial Services sector focussing on translating and presenting relevant requirements to clients for successful proposals. You will follow industry trends and be driven by the opportunities to transform the Auto and Asset Finance sector. Also, you will be a team player with a proactive, can-do attitude. You will have come from a technical background, most likely in software development and have experience of developing architectural solutions on a variety of initiatives from small proof of concepts to large enterprise deliveries. #CF-1 Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

We have a current opportunity for a EPET Customer Support Analyst on a permanent basis. The position will be based in London. For further information about this position please apply. 2nd line support analyst/ Customer Support Analyst This is a new and exclusive opportunity for a 2nd line support analyst/ Customer Support Analyst to join my thriving financial technology business as they are growing their brokerage clearing trading team. Role details • Title- 2nd line support analyst/ Customer Support Analyst • Team- Clearing system production applications • Employer- electronic trading brokerage financial technology • Permanent role salary £45-65,000 dependent upon experience • Location: London City (Cannon Street/ Bank) 2 /3 days a week in the office • Shortlisting over December and closing the role on 10th January to shortlist for 1st stage interviews This role will be ideal for a junior 2nd line support analyst/ Customer Support Analyst, who is looking for their 2nd or 3rd role, to grow and develop themselves You will be working to provide 2nd line support on the clearing system production applications and your role will include Troubleshot Clearing application problems utilizing hands-on Unix and oracle/SQL techniques Perform daily Clearing System support procedures, Handle Clearing System user requests, ad hoc queries, and reports Review audit trails Prepare Unix and SQL scripts for reports and reconciliation processes This is an interesting role, where you will be working alongside a more experienced Customer support analyst to help grow and develop you for your long-term career Role requirements • Excellent UNIX/Linux skills, including basic scripting, file editing, system resource monitoring, running and scheduling processes and troubleshooting system issues. • Ability to write and run Transact-SQL, • Knowledge of relational databases (Oracle, SQL Server preferred) • Exposure to source code control and / or release management • Exposer to scheduling products, such as Autosys or crontab • Experience in Banking or financial services is highly beneficial We will be Shortlisting for this role over December and closing the role on 10th January to shortlist for 1st stage interviews For more information, and the chance to be considered, please do send through a CV for consideration Many thanks and good luck! Unix and linux and support and script and (oracle or sql) and release and application Unix and support and (oracle or sql) and release and application 2nd and line and support and production and applications and unix and (oracle or sql) To find out more about Huxley, please visit XX XX XX XX XX Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Job Description IT Support Consultant As an IT Consultant, your primary responsibility is to deliver excellent IT support to end-users while ensuring that projects are designed and implemented in accordance with business requirements. You will also be responsible for introducing new technologies, promoting RPA services, and training customers to improve their IT/DX literacy. • Provide a range of IT services for our customer • Promoting MS Office365, RPA services and new technology to our customer by verifying each technology • IT Partners/Vendors Management related to those projects • Activities related to customer's IT/DX Literacy improvement (Planning internal IT seminar, Reviewing materials) • Liaison with our HQ team and end users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT/DX support and projects. Key Responsibilities: IT Consultant • UX/DX support and RPA services • Respond to general IT/DX related requests collaborating with other team members • Understand a customer's IT/DX needs and clarify customer's system and DX requirements • Collaborate with customers to identify the scope of a project, timelines, and resources • Provide day-to-day management of projects by leading the planning and implementation of projects during the project lifecycle • Assist in testing including UAT and validating Proof-Of-Concepts • Provide support services for system maintenance collaborating with other team members • Communicate and coordinate with the person in charge of the project in HQ (in Japanese) • Communicate and coordinate with the users/stakeholders in each office (in English/Japanese) Skills / Knowledge: Technical • Strong experience and knowledge of M365 application, especially SharePoint Online and MS Teams • Basic system development and operational knowledge (Experiences in system design and maintenance) • IT Vendors or Partners management experiences (IT Vendors control and negotiation skills) • Customer support / user support experiences • Preferred experience with Japanese companies • Preferred experience with UX and DX (Digital Transformation) technical projects • Preferred experience with Power Platform development, Azure • Preferred technical proficiency in UiPath RPA, SAP ERP, MS Excel Macro/VBA, MS Access (desired but not required) Communication • Candidate needs to have strong interpersonal communication skills • Adoptability to work in a fast-changing environment • Strong written and verbal communication skills • Proficient in English & Japanese language skills (Reading/Writing/Speaking) • User facing support skills • Self-motivated and an innovative mindset Experience: • Must have 5+ years IT experience in a corporate environment • Preferably 1 -3 years experiences of System Development and Maintenance The Client Company is based in City of London. The salary for this position is circa £50K - £60K. Please note that the Client does NOT provide sponsorship - so you must have the right to work in the UK. Do send your CV to us in Word format along with your salary and notice period.

Job Description EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our businesses across Europe. Accountable for the strategy, design, and deployment of technology solutions for IT systems and services across all Company European businesses to ensure they are simplified, standardised, reliable, and cost effective. Ensure that the Capacity and Availability of the IT systems and services can support core business functionality as and when it is required. Provide specialist 3rd line support when required. Define, measure and record service KPIs that will identify areas for development and deliver continuous improvement of IT services, processes, and support. Facilitate the education and development of 1st and 2nd line support teams. This role will enjoy hybrid working, splitting time between home and the IT Support Office, with occasional travel to the London office and other schools / business locations. Support the design, build and deployment of core IT systems and services: o Platforms - Physical hosts, virtual hosts (ESXi), Storage & Databases, SAAS Solutions, Monitoring, & backups. Networks - WAN, LAN, VPN, Wi-Fi, Firewalls, & Filtering. Cyber Security - Protection, Education, Audit, Disaster Recovery, & Business Continuity. • Review, develop and enhance the continued delivery of 1st class student learning through IT. • Identify and design solutions to enhance operations and solve business problems. • Support IT Teams in all activities that lead to the successful implementation of new solutions. • Direct the maintenance, monitoring and backup/restore of the European IT Services. • Facilitate the provision of 3rd line support to Europe IT Services, escalating to Group IT as required. • Manage major service incidents and problems through to resolution as directed. • ITIL process owner for Capacity and Performance; Availability; IT Service Continuity. • Provide technical escalation support and/or assist to IT colleagues in troubleshooting faults. • Support, guide and/or manage IT projects as directed by the European IT Director. • Audit and review the technical integrity of core systems and services. • Review operating efficiencies to facilitate and accommodate business growth. • Define, document and disseminate IT procedures, and standards. • Manage and maintain a knowledge base for core systems and services. • Any other reasonably requested duties. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. • Strong technical leadership ability and team spirit with a can-do attitude. • Self-motivation, effective time management and the ability to work unsupervised. • Must be able to use initiative and work under pressure, consistently employing a customer centric approach. • Able to demonstrate excellent analytical skills, problem solving, creative thinking and decision-making to design solutions and resolve issues. • Flexibility to work in various locations when required. IT Support environment (3rd line support) ITSM tools and methodology ITIL practice and methodology IT Project Delivery IT Architecture Must be degree educated with an ITIL Foundation. Salary for this position will be up to £60K. The position will be hybrid/remote with meetings in Central London. Please dos end your CV to us in Word format along with your salary and notice period.

Job Description IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). • Manage day to day operational aspects of a project and scope. • To assist the IT Manager in delivering various IT projects. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. • Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . • Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. • To hold Administrator function for some of the systems housed at the Branch\". Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. • Manage inventory of computers, network equipment including tracking of purchased equipment and services. • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times. • To perform monthly infrastructure test and report for Risk Assessment. • Manage Incident Handling procedure (This includes monitoring as well as post -incident follow up • Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch. • To comply with all applicable FCA/PRA conduct rules. • Compliance with all mandatory training as set by the Branch/Group. Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies [Core/Leadership]) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.

Job Description Java Developer with SQL Server - Central London Our Client is looking to recruit a seasoned professional with 5 plus years experience in developing with Java as a backend Developer with SQL Server. You will have a good understanding of Data Structures and Algorithms. In addition to the Java and SQL Server development skills you should working knowledge of Spring, working with large code base, SQL, Unix etc. In addition you will have solid problem solving and algorithm skills. Excellent communication skills both spoken and written. This is a 6 months assignment based in Central London. The rate is negotiable. Please send your CV in Word format along with daily rate and availability.

Job Description Full-Stack Javascript Developer - Central London Our Client is urgently looking to recruit a Full-Stack Java Developer with very strong Javascript development expertise. You must have at least 3 to 5 years experience as a Full-Stack Developer with Javascript fundamentals, design patterns, and OOP - Object Oriented Programming. So you must have at least 5 years front and back-end development expertise. For the Back-End part of the position you must have the following skills: Experience of Node JS or JAVA, PHP, Python - which are preferred along with strong problem solving and Data Structure. Must have excellent knowledge of HTML5 and CSS3 plus This is a 6 to 12 month assignment based in Central London. Please send your CV to us in Word format along with daily rate and availability.

Job Description Javascript and Agile Software Developer - Central London The Client Developer will be responsible for the development and delivery of all client side aspects of our product, developing new features and launching new platforms. A successful candidate will have a proven ability in delivering customer facing JavaScript applications, in an Agile software development environment and a passion for building a world class product. As part of the tech team, you will play a lead role in this by designing and building world leading streaming services across web, mobile and TV platforms, working on new feature releases and evolving the next phase of our application framework. With a rapidly expanding company; growth within the team and opportunities to lead engineering initiatives are abundant. We need people who want to help us build a strong engineering culture and a fun, vibrant workplace. You will deliver high quality, robust and testable code adhering to internal engineering procedures, code conventions and development methodologies. Contribute to comprehensive documentation that supports the development and support lifecycles. Work to continually improve software deployment to ensure iterative releases and rapid deployment of updates to our customers across all platforms. Mentoring and supporting other developers with their day-to-day work. Monitor system performance and resolve any issues or failures in staging or production environments. Must have experience with JavaScript (vanilla JS, prototypes, scoping, design patterns, memory profiling). Track record of successful software delivery through all phases of development, including coding standards, code reviews, source control management, build processes, testing, and operations. Working knowledge of object-oriented design, design patterns and extreme programming. Familiar with build automation and continuous integration 3Ability to write unit tests using JavaScript in a common library such as Jasmine. Any experience of the following sills would be pretty handy: NXX XX XX XX XX or other programming languages Cross-platform development preferable on smart TV and consoles Development of a high-profile digital video service Test driven development Experience with AWS, Docker, Kubernetes Experience of working in an Agile software development environment. Contract duration will be 6 months. Location is Central London. Please send your CV to us urgently for this contract assignment in Word format along with your daily rate and availability.

Job Description Website Production Manager We are looking for a Website Production Manager for a Client in West London Job Description: • Being the EMEA production lead: - First point of contact for stakeholders with website production briefs, updates and issues. • Funneling these requests to the correct team and determine which ones will be taken on by us (consulting with Channel Manager where needed). • Responsible for driving down overall LTS times whilst promoting creative innovation and developing the efficiency of website as a channel. • Management production (development) agency: - Capacity and resource planning, including leading weekly sprint meetings - \"Dispatcher\" role, getting projects into the right people - Bridging marketing and development, \"translating\" communication in both directions - Liaising with marketing throughout the production cycle - Review and QA of briefs and asset handovers from marketing - Review and QA of all production work from development • First point of contact for planning and workflow process, ensuring we are operating within standards and working to optimize and develop those processes. • Accountable for delivery of BAU website projects. This includes tracking against the project plan (where relevant) and ensuring on time delivery. • Daily enforcement of guidelines, best practices and standards of website processes and web asset production. • Collaborate with internal and external partners on optimizing performance & ROI of website as a core acquisition & retention channel across EMEA by delivering against KPI's (registrations, active users, activation & adoption rates, etc.) Experience required: • Experience within an EMEA-wide website team as a technical producer or project/production manager • Proven experience managing and collaborating with web developers. • Technical knowledge about website technologies / infrastructures • Experience with project management principles and practices (Agile, Kanban) • Some knowledge of website design principles and UX frameworks • Experience of working with in house product and engineering teams • Experience managing multiple stakeholders with competing priorities. • Marketing POC for BAU website changes and project requests • Scheduling and resource management in collaboration with Lead Developer • Two-way communication with development and marketing teams for any issues, feedback or queries related to ongoing work The ideal profile we are looking for is: • Has worked with multi-regional, multi-language web properties at an enterprise level. • Has project management experience, working within Agile/Kanban principles. • Clear and confident communicator, able to distil \"development speak\" into non-technical terms and vice-versa. • Broadly aware of the specific legal and risk sensitivities involved with financial institutions. This is a 6 month contract assignment. Will based in West London - close to Hammersmith. Please send your CV to us in Word format along with daily rate and availability.

Job Description Programme Manager - Canary Wharf London We require a Programme Manager with at least 5 to 10 years experience in managing projects as a PM or Programme Manager. Must have excellent understanding of technology. You will have Agile, PMP or Prince 2 Certified. Good communications (written & verbal) skills coupled with documenting and reporting. Worked with Globally distributed teams. Has managed vendors. This is a 3 to 6 month contract based in Canary Wharf London. Rate is negotiable. Please send your CV to us in Word format.

Job Description Network Engineer with Security and Cisco - City London Our Client urgently requires a Senior Network Engineer with heavy background in Network Security on Cisco and Microsoft. You must have experience of working in a banking environment. The security and support of the company's network is paramount. Predominately a support role (BAU) with design of scalable solutions deliverable through projects. Encompassing numerous technologies that benefit high-availability solutions. This role requires a responsible individual who can design and deliver secure networking solutions. Fast thinker who can diagnose, assist others and remediate BAU support issues. Main Aspects of the role: -Work within Infrastructure team in supporting and delivering all aspect of BAU and support services -Design, build and implement firewall solutions from perimeter to DMZ roles -Support IPS deployment for European branches -Develop, maintain and deliver global standards to all networking devices -Remediate Penetration Test results -Ensure seamless migration of network estate to newly adopted security framework General Skills -Experience working within mission-critical environments -Experience in operational deployments -Datacentre cabling and racking of equipment Technical Skills you need to bring to the table: -In-depth knowledge of CISCO including firewalls, switches and routing protocols -In-depth knowledge of supporting a data-centre and branch inter-connectivity -Strong technical skills are essential -Experience of CISCO multi-layer switches and routers, including 6500s -CISCO certification, ideally CCNP -CISCO CSM -VLAN segregation -McAfee HIPS, Trend Micro -Centralised authentication service (AAA) -SafeNet Ethernet Encryptor -RADIUS / RSA -Security certification (advantageous) You will also need to an understanding of the following technologies: VLAN segregation. DMZ. VSS. Failover. OSPF. High availability. CISCO. Palo Alto. Juniper. McAfee IPS. SafeNet. Tripwire. You will ideally be coming with experience from a City based investment bank. Salary for this role is between £50K and £60K plus banking benefits. Please send your CV to us in Word format along with salary and availability.

Job Description Infrastructure Solutions Architect The primary role of the IT Infrastructure Solutions Architect, is to ensure all IT Infrastructure applications architecture and design, systems and software Integration, functional requirements gathering, whether from inception or enhancements, are delivered on-time, aligned to industry standards, redundant and simplified by design, as well as being delivered cost effectively, whilst ensuring project delivery meets architectural objectives. Responsible for providing hands-on design and technical leadership to the global IT and business related teams, with a solid technology background, experience in capability and data models, domain driven design for application strategy, across all phases of the software development lifecycle. Additional responsibilities include ensuring IT Infrastructure and application design are secure, reliable, and regularly reviewed. This role will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: • Lead the architecture design, and delivery towards consolidation of O365 amongst operating companies globally. • Lead the architecture and design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. • Ownership of the workflow design between core system applications and functions. • Ownership of end architecture target designs with viable interim states. • Ownership of data integration complexity, with an aim of simplification. • Ownership of architectural and operational design and roadmap. • Ensure solutions are secure by design, with minimum customisation (as needed). • Support and train technical / business leads across functions, using agile decision making. • Responsible for ensuring the correct technical solutions and products are chosen. • Responsible for documenting the technology landscape, interfaces, and data flows. • Responsible for ensuring new and modified services, occur in a planned, controlled, and timely manner, with emphasis on design and implementation concepts. • Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. • Develop and maintain a comprehensive understanding of IT transformation related projects and programs, to ensure application of appropriate governance processes are aligned. • Maintain and up to date solution architecture diagrams / workflows and documentation for all key IT programmes, projects and ongoing BAU activities. • Provide timely reports to management and key stakeholders on projects progress, and risks to delivery including non-compliance issues. • Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: • Microsoft / AWS architecture (recent experience) • Agile methodology / delivery • Experience with interacting with business and technology leaders. • Experience designing physical data models (relational SQL desirable) • Experience rolling our mid-large platforms from inception to production. • SQL, Java, Oracle, Kubernetes exposure. • Hardware and software virtualisation techniques • Excellent written and verbal communication skills • Prior experience in a complex IT infrastructure environment • Excellent analytical abilities and innovative problem-solving skills. • Excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers. The Client is based in Central London. This is a hybrid role - 3 days per week in the office. The salary for this position circa £55K - £65K. Please do send your CV to us in Word format along with your salary and notice period.

Job Description Project Manager with Digital Banking Operations and Artificial Intelligence AI We are seeking a Project Manager with Digital Banking Operations and Artificial Intelligence (AI) Projects experience to join our Client a bank based in Central London. This is a full-time role located in London, with flexibility for some remote work. As an AI project manager, you be responsible for overseeing and managing the implementation of AI projects within our digital banking operations. You will collaborate with cross-functional teams to define project goals, develop project plans, allocate resources, track progress, and ensure timely and successful delivery of projects. Experience and Qualifications • Previous experience in project management, preferably within the banking or financial services industry • Strong understanding of digital banking operations and Artificial Intelligence AI technologies • Proven track record of successfully delivering complex projects on time and within budget • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams • Strong problem-solving and decision-making abilities • Knowledge of agile project management methodologies • Experience with data analysis and reporting • Ability to adapt to changing priorities and work well under pressure • Project management certification (e.g., PMP) is a plus • Bachelor's degree in a relevant field Areas to Consider 1. Customer Service Enhancement • Chatbots and Virtual Assistants: Deploy AI-driven chatbots to handle routine inquiries, provide 24/7 support, and reduce wait times. • Sentiment Analysis: Use AI to analyze customer feedback and sentiment from various channels to improve services. 2. Fraud Detection and Prevention • Real-Time Monitoring: Implement AI algorithms to detect and flag unusual transactions in real-time. • Predictive Analytics: Use machine learning models to predict potential fraud based on historical data and behavioural patterns. 3. Loan Processing Automation • Credit Scoring: AI can evaluate creditworthiness more accurately by analyzing a wider range of data points. • Document Verification: Automate the verification of documents submitted for loan applications, speeding up the approval process. 4. Personalized Banking Services • Customer Insights: Leverage AI to gain insights into customer behaviour and preferences, allowing for personalized product recommendations. • Marketing Campaigns: Use AI to target customers with tailored marketing campaigns based on their transaction history and preferences. 5. Risk Management • Risk Assessment: AI can analyze market trends and economic indicators to provide early warnings about potential risks. • Compliance Monitoring: Automate compliance checks and monitoring to ensure adherence to regulations and reduce the risk of non-compliance penalties. 6. Operational Efficiency • Process Automation: Use robotic process automation (RPA) to handle repetitive tasks such as data entry, account reconciliation, and report generation. • Workflow Optimization: AI can optimize workflows by identifying bottlenecks and suggesting improvements. Implementation Strategy • Assessment: Evaluate the current state of digital banking operations and identify areas where AI can add value. • Pilot Projects: Start with pilot projects to test AI applications in a controlled environment. • Scalability: Ensure that AI solutions are scalable and can handle increasing volumes of data and transactions. • Employee Training: Train staff on AI tools and their applications to ensure seamless integration. • Continuous Improvement: Regularly update AI models and algorithms based on new data and evolving business needs. Challenges and Considerations • Data Quality: Ensure high-quality data for accurate AI predictions and analysis. • Regulatory Compliance: Stay compliant with financial regulations while implementing AI solutions. • Customer Trust: Maintain transparency in AI-driven decisions to build and maintain customer trust. • Integration: Seamlessly integrate AI with existing banking systems and processes. The main emphasis of this position to is harness the data from a variety of data tables at the bank and collate a Data Lake from which to extract a variety of AI reports to increase the banks customer strategy. By strategically implementing AI in these areas, a Digital Banking Operations Manager can greatly improve the efficiency, security, and customer satisfaction in digital banking operations. The position will be hybrid 3 days a week in the office. The salary is negotiable depending on experience but probably in the range £80K - £120K plus benefits. Do send your CV to us in Word format along with your salary and notice period.

Job Description Application Support Analyst Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process for the Company, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities • Provide 2 nd and 3 rd line support for the Company application portfolio • Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising • Liaise with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA • Manage all system access requests • Own application/system documentation and the data repository that holds that information (i.e. SharePoint) • Provide technical support to the application architect and project services as required for project deliverables • Ensure that pro-formas are completed and submitted and track delivery • Provide test support for new and enhanced systems/applications • Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved, liasing with SSC Change Manager • Owns Configuration Management process • Responsible for scheduled maintenance and capacity planning • Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes • Responsible for the development and maintenance of the Corp data warehouse • Run reports and conduct analysis in-line with Business/Management requirements • Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties • Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Knowledge & Experience • Proven experience working in 1 st and 2 nd line support role • Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management • Experience working in a customer facing technical role • Proven experience working with and managing 3 rd party suppliers • Experience managing assets, both hardware and software • Knowledge and understanding of the Company application portfolio Personal Attributes • Excellent team working and interpersonal communication skills • Exceptional oral and written communication skills • Good team player and collaborative • Ability to work on own initiative and with minimal supervision • Technical background in application support and maintenance • Ability to manage competing priorities • Excellent attention to detail • Analytical, with excellent problem-solving skills • Ability to put the Customer at the heart of everything they do The position is based in Central London. The salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and notice period.