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Job Description EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our businesses across Europe. Accountable for the strategy, design, and deployment of technology solutions for IT systems and services across all Company European businesses to ensure they are simplified, standardised, reliable, and cost effective. Ensure that the Capacity and Availability of the IT systems and services can support core business functionality as and when it is required. Provide specialist 3rd line support when required. Define, measure and record service KPIs that will identify areas for development and deliver continuous improvement of IT services, processes, and support. Facilitate the education and development of 1st and 2nd line support teams. This role will enjoy hybrid working, splitting time between home and the IT Support Office, with occasional travel to the London office and other schools / business locations. Support the design, build and deployment of core IT systems and services: o Platforms - Physical hosts, virtual hosts (ESXi), Storage & Databases, SAAS Solutions, Monitoring, & backups. Networks - WAN, LAN, VPN, Wi-Fi, Firewalls, & Filtering. Cyber Security - Protection, Education, Audit, Disaster Recovery, & Business Continuity. • Review, develop and enhance the continued delivery of 1st class student learning through IT. • Identify and design solutions to enhance operations and solve business problems. • Support IT Teams in all activities that lead to the successful implementation of new solutions. • Direct the maintenance, monitoring and backup/restore of the European IT Services. • Facilitate the provision of 3rd line support to Europe IT Services, escalating to Group IT as required. • Manage major service incidents and problems through to resolution as directed. • ITIL process owner for Capacity and Performance; Availability; IT Service Continuity. • Provide technical escalation support and/or assist to IT colleagues in troubleshooting faults. • Support, guide and/or manage IT projects as directed by the European IT Director. • Audit and review the technical integrity of core systems and services. • Review operating efficiencies to facilitate and accommodate business growth. • Define, document and disseminate IT procedures, and standards. • Manage and maintain a knowledge base for core systems and services. • Any other reasonably requested duties. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. • Strong technical leadership ability and team spirit with a can-do attitude. • Self-motivation, effective time management and the ability to work unsupervised. • Must be able to use initiative and work under pressure, consistently employing a customer centric approach. • Able to demonstrate excellent analytical skills, problem solving, creative thinking and decision-making to design solutions and resolve issues. • Flexibility to work in various locations when required. IT Support environment (3rd line support) ITSM tools and methodology ITIL practice and methodology IT Project Delivery IT Architecture Must be degree educated with an ITIL Foundation. Salary for this position will be up to £60K. The position will be hybrid/remote with meetings in Central London. Please dos end your CV to us in Word format along with your salary and notice period.

Job Description Application Support Analyst Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process for the Company, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities • Provide 2 nd and 3 rd line support for the Company application portfolio • Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising • Liaise with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA • Manage all system access requests • Own application/system documentation and the data repository that holds that information (i.e. SharePoint) • Provide technical support to the application architect and project services as required for project deliverables • Ensure that pro-formas are completed and submitted and track delivery • Provide test support for new and enhanced systems/applications • Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved, liasing with SSC Change Manager • Owns Configuration Management process • Responsible for scheduled maintenance and capacity planning • Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes • Responsible for the development and maintenance of the Corp data warehouse • Run reports and conduct analysis in-line with Business/Management requirements • Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties • Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Knowledge & Experience • Proven experience working in 1 st and 2 nd line support role • Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management • Experience working in a customer facing technical role • Proven experience working with and managing 3 rd party suppliers • Experience managing assets, both hardware and software • Knowledge and understanding of the Company application portfolio Personal Attributes • Excellent team working and interpersonal communication skills • Exceptional oral and written communication skills • Good team player and collaborative • Ability to work on own initiative and with minimal supervision • Technical background in application support and maintenance • Ability to manage competing priorities • Excellent attention to detail • Analytical, with excellent problem-solving skills • Ability to put the Customer at the heart of everything they do The position is based in Central London. The salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and notice period.

Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Regulatory Duties: • Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. • Report policy / procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. • Accurately execute all controls within own area to minimise risk of policy, procedure and / or regulatory breaches. • Identify new risks / control gaps within own area and escalate accordingly to your Line Manager and / or regulatory exercises. • Training under a Senior IT Engineer / Head of Infrastructure in the Team during Probation period • As part of the probation period, assignment of small side IT desk projects to support and deliver IT Projects • Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. • Proactively seek to complete recommended technical and behavioural competencies training required for your role. Technical Experience Required: • Exposure to Market Data, Bloomberg, Trader Support • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • VM-Ware virtualisation environments. • Backups (various and ability to use different applications). • Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) • Router maintenance - wireless configuration, installation and setups. • PowerShell to a competent level (backup/azure/EMC). • VPN Administration and Deployment. • DNS - administration of DNS internal and external. Salary will be in the range £50K - £65K. The position is hybrid with 3 days in the office in Central London. Do send your CV to us in Word format along with your salary and notice period.

Job Description IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). • Manage day to day operational aspects of a project and scope. • To assist the IT Manager in delivering various IT projects. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. • Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . • Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. • To hold Administrator function for some of the systems housed at the Branch\". Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. • Manage inventory of computers, network equipment including tracking of purchased equipment and services. • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times. • To perform monthly infrastructure test and report for Risk Assessment. • Manage Incident Handling procedure (This includes monitoring as well as post -incident follow up • Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch. • To comply with all applicable FCA/PRA conduct rules. • Compliance with all mandatory training as set by the Branch/Group. Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies [Core/Leadership]) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.

Job Description Database Engineer with SQL Server and SSIS Our Client is a bank based in Central London who are looking to recruit a Database Engineer with the ability to work with SSIS. You must have solid expertise of at least 5 years experience of working with MS SQL Server and SSIS - SSIS is very important for this position. Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. Knowledge and Skills Software analysis and design. SQL query language. Data warehouse design concepts, (Inmon or Kimball) Must have solid experience of working with SSIS and building data warehouses and some knowledge of reporting using SSRS. The Client is a Bank based in the Central London. This is a 12 month FTC position with a salary of circa £55K - £70K. You will be required to be in the office at least 3 days week. Do send your CV to us in Word format along with your salary and availability.

Job Description IT Support Technician - UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, XX XX XX XX XX, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: • First line support for users both in person and via support channels. Resolve or escalate issues • Hardware setup and configuration, patching and upgrades • Support audio-visual / conference room equipment and printers • Monitoring and maintaining local networking equipment such as access points, firewalls etc • Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. • Provide timely report to senior management on progress of dedicated tasks, or on-going activities. • Configuration and monitoring of core systems • Administration for IT processes such as: • Support ticketing • Equipment inventories • Hardware purchases, repairs and disposals • Joiner-Mover-Leaver process • Managing license count • Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. You will be required to work in the office at least 3 days per week. The salary is in the range £30K - £45K. Do send your CV to us in Word format along with your daily rate and availability.

Job Description IT Support Consultant As an IT Consultant, your primary responsibility is to deliver excellent IT support to end-users while ensuring that projects are designed and implemented in accordance with business requirements. You will also be responsible for introducing new technologies, promoting RPA services, and training customers to improve their IT/DX literacy. • Provide a range of IT services for our customer • Promoting MS Office365, RPA services and new technology to our customer by verifying each technology • IT Partners/Vendors Management related to those projects • Activities related to customer's IT/DX Literacy improvement (Planning internal IT seminar, Reviewing materials) • Liaison with our HQ team and end users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT/DX support and projects. Key Responsibilities: IT Consultant • UX/DX support and RPA services • Respond to general IT/DX related requests collaborating with other team members • Understand a customer's IT/DX needs and clarify customer's system and DX requirements • Collaborate with customers to identify the scope of a project, timelines, and resources • Provide day-to-day management of projects by leading the planning and implementation of projects during the project lifecycle • Assist in testing including UAT and validating Proof-Of-Concepts • Provide support services for system maintenance collaborating with other team members • Communicate and coordinate with the person in charge of the project in HQ (in Japanese) • Communicate and coordinate with the users/stakeholders in each office (in English/Japanese) Skills / Knowledge: Technical • Strong experience and knowledge of M365 application, especially SharePoint Online and MS Teams • Basic system development and operational knowledge (Experiences in system design and maintenance) • IT Vendors or Partners management experiences (IT Vendors control and negotiation skills) • Customer support / user support experiences • Preferred experience with Japanese companies • Preferred experience with UX and DX (Digital Transformation) technical projects • Preferred experience with Power Platform development, Azure • Preferred technical proficiency in UiPath RPA, SAP ERP, MS Excel Macro/VBA, MS Access (desired but not required) Communication • Candidate needs to have strong interpersonal communication skills • Adoptability to work in a fast-changing environment • Strong written and verbal communication skills • Proficient in English & Japanese language skills (Reading/Writing/Speaking) • User facing support skills • Self-motivated and an innovative mindset Experience: • Must have 5+ years IT experience in a corporate environment • Preferably 1 -3 years experiences of System Development and Maintenance The Client Company is based in City of London. The salary for this position is circa £50K - £60K. Please note that the Client does NOT provide sponsorship - so you must have the right to work in the UK. Do send your CV to us in Word format along with your salary and notice period.

Job Description Infrastructure Solutions Architect The primary role of the IT Infrastructure Solutions Architect, is to ensure all IT Infrastructure applications architecture and design, systems and software Integration, functional requirements gathering, whether from inception or enhancements, are delivered on-time, aligned to industry standards, redundant and simplified by design, as well as being delivered cost effectively, whilst ensuring project delivery meets architectural objectives. Responsible for providing hands-on design and technical leadership to the global IT and business related teams, with a solid technology background, experience in capability and data models, domain driven design for application strategy, across all phases of the software development lifecycle. Additional responsibilities include ensuring IT Infrastructure and application design are secure, reliable, and regularly reviewed. This role will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: • Lead the architecture design, and delivery towards consolidation of O365 amongst operating companies globally. • Lead the architecture and design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. • Ownership of the workflow design between core system applications and functions. • Ownership of end architecture target designs with viable interim states. • Ownership of data integration complexity, with an aim of simplification. • Ownership of architectural and operational design and roadmap. • Ensure solutions are secure by design, with minimum customisation (as needed). • Support and train technical / business leads across functions, using agile decision making. • Responsible for ensuring the correct technical solutions and products are chosen. • Responsible for documenting the technology landscape, interfaces, and data flows. • Responsible for ensuring new and modified services, occur in a planned, controlled, and timely manner, with emphasis on design and implementation concepts. • Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. • Develop and maintain a comprehensive understanding of IT transformation related projects and programs, to ensure application of appropriate governance processes are aligned. • Maintain and up to date solution architecture diagrams / workflows and documentation for all key IT programmes, projects and ongoing BAU activities. • Provide timely reports to management and key stakeholders on projects progress, and risks to delivery including non-compliance issues. • Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: • Microsoft / AWS architecture (recent experience) • Agile methodology / delivery • Experience with interacting with business and technology leaders. • Experience designing physical data models (relational SQL desirable) • Experience rolling our mid-large platforms from inception to production. • SQL, Java, Oracle, Kubernetes exposure. • Hardware and software virtualisation techniques • Excellent written and verbal communication skills • Prior experience in a complex IT infrastructure environment • Excellent analytical abilities and innovative problem-solving skills. • Excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers. The Client is based in Central London. This is a hybrid role - 3 days per week in the office. The salary for this position circa £55K - £65K. Please do send your CV to us in Word format along with your salary and notice period.

Job Description Director of ERP and CRM MS Dynamics 365 - London The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications (Navision, DataFlo) . The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: • Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. • Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals • Establish and lead the creation of technical SOPs and work instructions • Organize and lead a highly technical global team for scale and growth • Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications • Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. • Foster a culture of trusted partnership, service, and continuous improvement • Establish and meet service level commitments to support reliable and efficient daily operations • Managing significant capital and operating budgets • Lead and coach the ERP and CRM team to their full potential and develop their careers • Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice • Coordinate and contribute to end-user training, including the development of system documentation and training materials • Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations • Provide pre-go-live and post-go-live end-user support • Serve as the lead Dynamics365 F&O and CRM technical expert on the development team • Take responsibility for the customized unit programming and overall system functionality • Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task • Take responsibility for delivering development tasks within agreed budgets and timelines • Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: • Excellent leadership, management, interpersonal and communication skills. • Success managing complex systems implementation projects • Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain • Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service • Experience integrating ISVs with D365 • Experience with connecting D365 with Azure data lake • Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: • Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management • Experience designing and presenting IT solutions • In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT • SOX, HIPAA & GDPR knowledge preferred • Senior-level application management experience (12+ years) • 12+ years of people management • 2+ years in a large international company preferred • Excellent organizational skills with the ability to balance multiple demands • Proven ability to write effective system and process documentation -including business and system requirements, process diagrams, and data flow charts • Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems • Effective time management skills • Ability to communicate effectively with all levels of the business • Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision • Ability to handle and resolve conflict Salary for this role will be in the range £90K - £110K plus benefits. The position will be based in Kings Cross London - with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.

Job Description Senior UX Lead Architect - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve upon them. You will be reporting to the Global Head of the XD Practice and programme delivery. EXPERIENCE • Senior designer with over 8 years work experience working for blue chip clients • as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. • Designing enterprise level, consumer grade digital services and products. • Ability to define key metrics and evaluate project success. • Working to strict deadlines. • Proven design track record and design agency experience. • Design degree or equivalent. You will be involved in leading pitches, presentations and support proposals. Create project estimates and plans Summary of Senior UX Architect Skills required: • Provide leadership in challenging situations through clarity, tact and diplomacy. • Ability to identify and communicate the commercial impact of design decisions. • Full command of the UX process and an understanding of the Service Design process. • Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. • Attention to detail. • Ability to quickly turn around wireframes in an iterative environment. • Proficiency in Sketch, Axure, Adobe CS, etc. • An understanding of technology. Salary for this role will be in the range £60K - £70K + Benefits. Please send your CV to us in Word format along with your current salary and notice period/availability.

Job Description Must have excellent Liferay and Java skills, Spring MVC, Apache CKF, Dozer (a fast and flexible framework for mapping back and forth between Java Beans) & XML: • A minimum of 5 years' work experience in Software Development • Experience with implementing service-oriented architecture (SOA) • Designs and develops Enterprise application integration (EAI) using any ESB products like Fuse, Camel, TIBCO, IBM message broker • Designs and develops ESB/SOA/BPM middleware layers using tools like Mule ESB, jBPM • Experienced in J2EE, Java Servlets, JMS, Design Patterns, Web services • Solid hands-on experience in architecting and developing J2EE based web applications (JSP, Servlet, JDBC, JMS, JAXB) • Expert level experience with SOAP and REST web services , open API development, and SOA concepts, using Spring with groovy, XML, JSON, and XSLT • Solid understanding of integration & design patterns • Gain adoption of platform delivery processes, standards and procedures • Provide hands-on technical leadership throughout software development lifecycle (requirements gathering, Proof of Concept (POC) development, RFP creation and evaluation, design, development, implementation and close out) • Experience in Database SQL Queries in Oracle • Experience in Tomcat or WebLogic or Web sphere • Ability to work independently in Agile Methodology (KanBan) • Experience with different open source stacks including build & release processes like Maven, Ant, etc. Must have Liferay. Location is Stratford London. Duration is 2 months. Rate is negotiable. Please forward your CV in Word format.

Job Description We are looking an Application Support Analyst with 3 to 5 years proven track of working in Test environment ensuring all applications are being fully supported in Test/ Non production mode. 5+ years of experience in Test/ Non production deployment management experience. This role is to support and execute deployments in non-prod environments Worked in complex , multi stream application environment To deploy builds into non production environments To Work closely with Development and Release Management to solve complex Build/Deployment process throughout all phases of the software To ensure all changes fall within application maintenance windows Ability to create builds (Hotfix and/or full EAR) using the information provided by development teams to then use for deployment across environments. To identify processes in need of automation or scripting To Build and maintain automatic deployment scripts To be able to coordinate with different teams - Configuration Management team, DBA's, Customer Infra teams and Application Development teams as part of deployment execution Ability to understand various deployment release notes and also in creating handover release notes to production deployment teams. Manage configuration versions for different streams of development in versioning and revision control system Ability to troubleshoot deployment related issues and work with development, application and infrastructure teams to resolve any issues. Understanding of open /distributed systems and Agile framework Awareness of ITIL frame work Ability to deliver results under pressure Good written and verbal communication skills. Main Skills require are as follows: Good working knowledge of distributed technologies Experience of Application deployments in complex , multi stream application environments Experience in deploying to Java/J2EE based applications Experience in deploying into Middleware components such as IHS, IIS, webmethods and WAS Deployments of core applications and also middleware layer ITIL frame work (Good awareness or certification) Understanding of Oracle and MS-SQL DBs and experience of having created and run scripts for deployment, data extraction, data insertion. Strong Unix/linux OS knowledge. Proficient in deployment of applications in .net and java using Jenkins, Maven and SVN Good experience of middleware deployments like WAS, IBM HTTP Server (IHS),MQ and Web methods Good experience of running DB scripts (Oracle and MSSql) Tools: Jenkins, SVN, SNOW, Jira , Maven, Puppet, Ant Appreciation of Application Test life cycle This a 6 to 12 month contract assignment - and may go on beyond this time frame. Please enclose an indication of your daily rate. Please send your CV to us in Word format.

Job Description We are looking to recruit a ServiceNow Developer with at least 2 to 4 years experience. This is a 4 month contract based at the Client site in West London. You will have ServiceNow developer certification. Daily rate for this role will be circa £300 pd to £400 pd. Please send your CV to us in Word format.

Job Description Software Developer with Full Stack C# and SQL Server Our Client is an international company in the media industry. They are looking to recruit an additional Software Engineer/Developer with full stack software development experience. Must have at least 2 to 4 years of hands-on software development covering both front and backend development. We're looking for a software engineer who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design. Any experience of networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile would be very useful. The Client would like to see experience of the following skills: Languages: HTML5, CSS3, C#, Javascript ( is not main focus but knowledge is good) Frameworks: ASP.Net 4-6, MVC, Ajax, JQuery, HTML, Bootstrap and Knockout (required), Angular (optional) DB's: Ms Sql Server 2012 Testing: Nunit Tools: Jira, Git and Git Hub, Bitbucket Practices: Agile, Scrum The role: • Creating and updating the user interface enabling our customers to create beautiful, bespokeproducts on their global webstores • Creating a project management tool enabling customers to come back to their personalizationprojects without starting the process from scratch. • Creating a one click photobook experience; a thinking system which creates and presents photos and photobooks in the best layout order • Continuous optimization and debugging when adjustments are made to our webstores • Design and implementation of next-generation web applications using Java and C# that can handle web-scale volumes of traffic Summary • Do you have at least 2 years full stack development experience with a focus on front end development? • Have you worked in a fast paced ecommerce environment? • Have you experience in supporting Web applications with high traffic? • Are you a whizz with scripting languages JavaScript and C# ? • Experienced in full automation and configuration management? • Can you help developers own and deliver change from keyboard to customer? • Can you diagnose and fix complex production issues working with others as necessary? • Are you a Developer who wants to work in a cutting edge & dynamic operations team? • Can you help continually improve systems to reduce impact from technical issues? The Company is based in West London. The salary range for this position is £30K - £40K depending on expertise. Please send your CV to us in Word format.

Job Description MS SQL Server DBA Database Administrator - Investment Bank - Canary Wharf - London Our Client is an International Bank with offices in Canary Wharf London. They are now looking to recruit a Senior MS SQL Server DBA with at least 5 years expertise. Although the role is for a Senior MS SQL Server DBA - the Client would like you to have a background in Data Warehousing. As MS SQL Server DBA with Application Support you will be involved with developing and implementing solutions for the banks financial systems. As an MS SQL Server DBA role will involve the following: Ensure the integrity, security and accuracy of production database environment, ensuring good performance of the dependent applications. Plan and implement operating procedures for backup of database and recovery of database information. Develops database-related application development standards covering database creation, software placement, storage and auditing. Ensures the integrity of the recovery system at all times. Initiates formal testing of the recovery system. Develops database procedures as necessary to enhance the application suite as required. Responds to, resolves and documents support calls for the production and test applications. Maintains to a high standard documentation supporting the build, maintenance and operational procedures of the database environment. Acts as the technical liaison between database operations and vendor support. Performs other related duties as assigned. You must have at least 5 to 7 years solid expertise as a MS SQL Server DBA - Database Administrator. Must have the Microsoft SQL Server Administration (Enterprise Edition) experience. High Level T-SQL programming (SP, Functions, Triggers). Operation, design and implementation experience of Mirroring, Log Shipping and SQL Server Replication. SQL Reporting services and Analysis services maintenance and tuning. Configuration and operation of clustered database Servers using external storage. Scripting stored procedures. Security concepts of database management. Change management concepts and application The role will be to work as a MS SQL DBA with an element of supporting financial applications. Salary for this role is negotiable - but is expected to be in the range £55K - £70K + benefits. Please send your CV's to us in MS Word format.

Job Description Senior Software Developer with Angular - Central London Our Client is seeking to a recruit a Senior Technical Lead Developer with at least 5 to 10 years solid expertise in developing software with Angular and NXX XX XX XX XX A background in product development and working within a regulated environment would be beneficial. Must be seasoned professional Senior Lead Software Developer to be based at the offices in Central London. Our backend is built with NXX XX XX XX XX, Redis and Elastic Search on Heroku, The front end is built with Angular, and a Swift App, As a key decision maker on tech strategy, you will be able to influence the future direction of the platform. Experience working in a regulated sector like betting, banking or payments can be beneficial. Salary will be circa £70K - £80K + Benefits. Please send your CV to us in Word format along salary and availability.