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Ofgem, an independent National Regulatory Authority and non-ministerial government department, is focused on protecting the interests of electricity and gas consumers, both present and future. It aims to ensure value for money, secure and sustainable energy supply, and promote market competition and regulation, operating within UK and EU legal frameworks. We are seeking an experienced Audio-Visual Engineer to work with the Digital Workplace team in London. The role involves managing and supporting infrastructure for technologies like M365 Teams Room, Crestron Meeting Room Devices, digital signage, and live events. Due to the nature of this role, the successful candidate is expected to be in the London office 4 days per week. As an Audio-Visual Technician, this position is crucial for providing outstanding audio-visual services for office meetings and events, including internal and external functions, and emphasising the importance of technical expertise in enhancing operational efficiency and communication. This role requires proficiency in connecting and supporting external events and conferencing platforms, including Zoom, WebEx, and MS Teams, ensuring seamless integration for our events. Your responsibilities include conducting pre-event checks, adjusting equipment as necessary for functions and establishing procedures for the ongoing maintenance, testing, and inspection of all audio-visual equipment. This position also includes project management responsibilities in collaboration with our enterprise vendor, aiming to enhance and expand our audio-visual capabilities. The ideal candidate will have a solid technical background, strong communication skills, and the ability to work collaboratively across teams to support and enhance our audio-visual communications. The role demands active assistance and support for IT Infrastructure and enterprise vendors in relation to audiovisual infrastructure projects, including both maintenance and support-related issues. Additionally, creating and maintaining technical documentation and project status dashboards is a crucial part of this position. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and the ability to work effectively in a team-oriented environment. Experience in managing and supporting audio-visual and digital signage solutions, as well as a solid understanding of Microsoft Teams and associated technologies, will be critical for success in this role. Join Ofgem's mission to safeguard consumer interests and foster a sustainable energy future. If you're an experienced Audio-Visual Engineer passionate about technology and innovation, apply now to contribute to our Digital Workplace team in London. Shape the future of energy with us at Ofgem. Key Responsibilities Operate, set up, and maintain audio and visual equipment, including speakers, microphones, and other equipment as needed. Offer support in connecting to external event and conferencing platforms such as Zoom, WebEx and MS Teams. Perform all necessary pre-event checks and changes of equipment in Town Halls and Board Room spaces. Delivery, maintain and create the procedures for the ongoing maintenance, testing and inspection of all audio-visual equipment. Working closely with the IT team to diagnose and resolve faults. Liaise closely with our Internal & Communicate Teams, proving advice and expertise when it comes to MS Teams. Manage and maintain current audio-visual infrastructure design and builds. This includes conference and collaboration platform/endpoints on MS Teams, MTR, Surface Hub, Poly, Crestron endpoints and management tools. In collaboration with our enterprise vendor, provide project management support for new builds, technology refresh and decommission. Key Outputs and Deliverables Responsible for planning, deploying, configuring, maintaining, and troubleshooting of Internal Digital Signage Solutions, Personal and shared space devices, including Teams Rooms (Creston & Polycom) and Microsoft Surface Hubs. The managing and monitoring of MS Teams meetings, and certified devices by using Microsoft Teams admin centre, the Microsoft Teams Rooms Pro Management portal and Crestron's XIO endpoints management tool. Participate in vulnerability management, risk remediation and migrations of infrastructure and endpoints. Administer and support technologies and products built and managed through Microsoft (Exchange, Teams, Intune), Crestron XiO, Poly Lens and other SaaS based products. Assist and support IT Infrastructure and our enterprise vendors for audiovisual infrastructure projects or for maintenance and support related issues. Create and maintain technical documentation and project status dashboards. Essential Criteria Experience of supporting Teams rooms devices and Microsoft Surface Hubs. (Lead criteria) Strong experience of Microsoft Teams admin centre and/or Microsoft Teams Rooms Pro Management portal. (Lead criteria) Experience of continual improvement with a willingness to learn and improve knowledge in the ‘audio-visual' (AV) field. Strong experience of AV Solutions Microsoft (Exchange, Teams, Intune). Understanding of DCHP, DNS and networking setting for devices. Experience of AV Infrastructure (Crestron XiO, Poly Lens or similar). Desirable Criteria Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate. Microsoft 365 Certified: Teams Administrator Associate.

Title: Join Our Team as a 365 Developer F&O in London! Are you an experienced F&O Developer looking for the next step in your career? Do you have expertise with Dynamics 365 Finance & Operations (F&O)? If so, we want to hear from you! Our client is seeking a talented and driven individual to join their team as a permanent 365 Developer F&O based in London. As one of the leading companies within this sector, our client offers fantastic opportunities for personal development and growth. Job Description: As part of this exciting role, your responsibilities will include: - Developing solutions using Microsoft technologies such as X++, C#, .NET Framework - Designing technical specifications that align with business requirements - Delivering code reviews and mentoring other developers - Troubleshooting issues across all layers - data model design/development/configuration Key Skills Required: To be successful in this role, candidates should possess some or all of these skills: * Experience developing software applications on Microsoft platform * Strong knowledge/experience around D365 F&O modules * Excellent communication skills both written and verbal * Ability to work independently or collaboratively Qualifications required: A degree-level qualification would be desirable but not essential if equivalent experience can demonstrate competency. If you feel like this could be the perfect opportunity for your skillset then please do apply now! To find out more about Huxley, please visit XX XX XX XX XX Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Java Developer Wanted to build Innovative Web Applications in London! Join our client's team in London as an experienced back end Java developer. Develop cutting-edge web applications using your expertise in RESTful API and Azure Integration Services. Work alongside talented developers who build innovative solutions that meet business needs. This is a hybrid role with an expectation to be in the London office 1 day per week. Key Responsibilities: - Develop high-quality code using best practices - Collaborate with cross-functional teams - Implement unit testing - Work on CICD pipelines - Deploy infrastructure-as-code Qualifications: The ideal candidate should have: - Bachelor's degree in Computer Science/Engineering - Minimum of five years' experience as a Java Developer Skills Required: - Core Java programming languages (JSPs) - Restful APIs - Azure integration services - Liferay DXP If you are a looking for an opportunity to truly make an impact within an organisation, then look no further. Apply now to avoid disappointment. To find out more about Huxley, please visit XX XX XX XX XX Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Title: Join Our Team as a 365 Developer F&O in London! Are you an experienced F&O Developer looking for the next step in your career? Do you have expertise with Dynamics 365 Finance & Operations (F&O)? If so, we want to hear from you! Our client is seeking a talented and driven individual to join their team as a permanent 365 Developer F&O based in London. As one of the leading companies within this sector, our client offers fantastic opportunities for personal development and growth. Job Description: As part of this exciting role, your responsibilities will include: - Developing solutions using X++ - Designing technical specifications that align with business requirements - Delivering code reviews and mentoring other developers - Troubleshooting issues across all layers - data model design/development/configuration Key Skills Required: To be successful in this role, candidates should possess some or all of these skills: * Experience developing software applications on Microsoft platform * Strong knowledge/experience around D365 F&O modules * Excellent communication skills both written and verbal * Ability to work independently or collaboratively Qualifications required: A degree-level qualification would be desirable but not essential if equivalent experience can demonstrate competency. If you feel like this could be the perfect opportunity for your skillset then please do apply now! To find out more about Huxley, please visit XX XX XX XX XX Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Lead Data EngineerOutside IR35SC Clearance required6months+Key responsibilities will include:* Perform updates and changes to the Physical Data Model* Designing and building PostgreSQL functions called from the API tier* Act as an SME on the Physical Data Model to become a trusted advisor to other teams that have data requirements and translate these into deployable changes* Collaborate with the Data Architect to improve the PDM and surrounding processes * Support and mentor members of the Physical Data Model team* Keep appraised of latest technology changes and data best practices to be used by the team * Work with the delivery manager to develop issues in Jira that are refined and detailed enough to be considered ready for development* Working closely with the Logical Data Model (LDM) team on collaborative tasks and helping keep both teams aligned* Lead data workshops with key stakeholders across business, data and system areas helping to formalise and document requirements. (Multi-Vendor Environment).* Own data architecture and design artefacts aligned to CDIO standards.* Refining of SQL queries and functions to be more performant * Design and implement unit and regression tests on the database* Co-own the CI/CD deployment pipeline with senior/lead DAL developer(s) deploying the PDM components as code, using Liqiubase* Performing impact analysis on releases to pre-empt any issues these may cause and performing deployments.* Ownership of cloud-based data platforms and their performance (e.g. Azure PostgreSQL Flexible Server)* Reviews reference data changes for impact to coupled codeJob Requirements* Experience of designing/working with generic/abstract data models* Experience with data modelling tools - preferably SparxEA* Experience creating and maintaining data and design artefacts * Strong problem-solving abilities in the context of complex data models * Strong experience with PostgreSQL* Experience creating and tuning complex SQL queries (e.g. self-referencing hierarchies, KVP structures)* Strong experience with Database as Code tools - preferably Liquibase * Experience with cloud based database platforms - preferably Azure PostgreSQL Flexible Server * Experience working in Agile delivery - particularly Scrum & SAFe.* Experience with Microsoft Dataverse* Experience creating data architecture artefacts/documentation * Formal training/academic qualifications relevant to the role * SAFe Agile qualifications (desirable)* Any Microsoft data-based certifications (desirable)Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

IC Resources is working with a key client in the South of the UK who is looking for a Physical Design engineer on a short term, initial contract, with the option to extend further. This is a 2-3 month initial contract. The contractor has the option to be Outside IR35 allowing you to use a Limited Company should you wish. This is for an urgent need for an existing project so you will need to be able to start at short notice and live in the UK or EU. Job Info • Experience working on 12nm process node or lower • Experience using Synopsys ICC2 tools to a good standard • You will need experience working from RTL 2 GDS2 • Previous experience TCL Scripting will be important • You will need to be able to start ASAP and live in the UK or EU • Remote working can be an option

Cloud Software Engineer / Developer (C# .Net Azure) Remote UK to £70k Are you a backend focused Software Engineer with a strong knowledge of cloud based infrastructure and deployment in Azure? You could be progressing your career at a leading European technology consultancy that have close links with Microsoft. As a Cloud Software Engineer you'll design and develop scalable and resilient backend applications using Azure services including Azure Functions, Azure App Service, Azure Logic Apps and Azure SQL Database using C# and PowerShell. You'll build and maintain CI/CD pipelines using Azure DevOps to automate the process of building, testing and deploying applications to Azure environments as well as developing solutions that integrate Azure services with on-premise systems and third party applications using tools such as Azure Logic Apps, Azure API Management and Azure Service Bus. There's a IaC environment, you'll be using Azure Resource Manager, ARM templates and Terraform to manage cloud resources efficiently and will ensure the implementation of security best practices including Azure AD, encryption, access control policies and network security to protect sensitive data and prevent unauthorised access, collaborating closely with DevOps and Security teams. About you: You have strong C# .Net backend development experience, they're using .Net 8 You have experience with Azure services such as Azure Functions, Azure App Service, Azure Logic Apps, Azure SQL Database, and API Management You have experience with CI/CD pipeline implementation using Azure DevOps or similar tools You have a strong knowledge of Computer Science fundamentals such as OOP, Data Structures, Design Patterns You have strong analytical and problem solving skills What's in it for you: Salary to £70k Fully remote working (must be UK based) Healthcare Pension Training and certifications Apply now to find out more about this Cloud Software Engineer / Developer (C# .Net Azure) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Senior Software Engineer / Developer (Golang API) London / WFH to £95k Do you have a deep knowledge of Go / Golang combined with architecture and design skills? You could be progressing your career as a Senior Software Engineer at a start-up payments technology company that is revolutionising the payments industry to Africa, improving speed, cost and reliability. As a Senior Software Engineer you'll focus on backend system design, event driven architecture and APIs with a focus on scalability and reliability. You'll join a small, collaborative, Agile team working on 2 week sprints, you'll be a key part of tech discussions and decision making. Location / WFH: You'll join colleagues in the London, Canary Wharf offices three days a week (also the possibility to be remote in the UK). About you: You're an experience backend focussed Software Engineer with strong commercial Go / Golang development experience You have experience with system design, event driven architectures, Kafka, API development You have a thorough understanding of Computer Science fundamentals such as OOP, Design Patterns, Data Structures You have experience of working on scalable, distributed systems You're collaborative with Agile team experience What's in it for you: Salary to £95k Hybrid working (x3 days office) Impactful role with excellent career growth opportunities Apply now to find out more about this Senior Software Engineer / Developer (Golang API) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Title: Join the Team of Senior & Principal Mechanical Design Engineers in Data Centre Sector We are excited to announce a range of new opportunities for experienced and talented mechanical engineers who specialize in mission-critical or data centre projects. Our client is seeking senior and principal-level professionals with exceptional skills, knowledge, and experience to join their team as they expand their technical expertise at a number of locations across the United Kingdom. You'd be joining an award-winning engineering consultancy with a creative team of engineers, designers and technical specialists. They provide innovative solutions to complex engineering and design challenges for buildings. Skills/ experience: - Proficient use of industry-standard software tools, with Revit and BIM being desirable - Demonstrate excellent proficiency levels that cover all aspects of advanced mechanical engineering principles. - Experience of working in a multi-disciplinary environment, with excellent communication skills with both internal and external clients - Some experience working on Mission Critical projects, DataCentre's preferrable - Degree or equivalent qualification in Mechanical, Architectural, Building Services My client offers a very competitive salary (DOE) and a comprehensive & flexible benefits package, some highlights below: - Private medical scheme - 25 days annual leave, increasing to 30 with length of service - Contributory pension scheme - Hybrid working arrangement If you're passionate about delivering high-quality results while contributing positively towards shaping our future's technological advancements then apply now! To find out more about Computer Futures please visit XX XX XX XX XX Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Job Description Senior Fullstack Software Developer Our Client is a relatively young company but growing quickly in the world of financial technology solutions. They are now looking to recruit a Senior Fullstack Software Developer with at least 5 plus years expertise. The ideal candidate will have great problem solving and communication skills and be comfortable with fast paced design, development and deployment working in an agile environment. Worked extensively on iOS, Android & web apps and built complex, responsive and sophisticated apps. We are looking for a smart, innovative technical lead to help us coordinate and drive a project of building a next-gen high-performance app. Duties and Responsibilities: Lead the technical arm of the team in a fast iteration cycles, with tight deadlines using an agile/scrum methodology, while ensuring applications meet quality standards Coordinate configuring, coding, developing, and documenting software specifications throughout the project life cycle (concept, design, build, deploy, test and release to app store; as well as post launch operations such as support, troubleshoot, improvements etc.) Participate in technical, design, and architecture discussions with external partners from the finance sector Collaborate with cross-functional teams to determine business requirements, as well as design, develop, and test application code to ensure that business requirements are met Drive a best practices approach to the continuous improvement of products, processes, and tools. Identify and correct bottlenecks and fix bugs for all production issues Liaise with product development team to plan new features Research and suggest new mobile products, applications and protocol Qualifications / Experience: Highly proficient in React, Swift or Objective C, Java for mobile development; Rails, nodejs and Angular for web development 5 to 7 years of extensive native mobile app (iOS & Android) and web app development experience Demonstrable portfolio of released web apps, mobile applications on the App store or the Android market Experience with multi-threaded client software, client-server architecture and scaling systems Experienced in implementation of Methodologies and the Software Development Life-cycle (Agile) Fully equipped with development Tools (Xcode, Android Studio, Eclipse) and source control tools (Git, Stash) Ability to perform in a team environment Knowledge and experience with the Financial Information Exchange FIX Protocol would be handy as well as working with trading or currency exchange technology. This position is based in the City London. Salary will be circa £60K - £75K. Please send your CV in Word format along with salary and availability.

Job Description Infrastructure Solutions Architect The primary role of the IT Infrastructure Solutions Architect, is to ensure all IT Infrastructure applications architecture and design, systems and software Integration, functional requirements gathering, whether from inception or enhancements, are delivered on-time, aligned to industry standards, redundant and simplified by design, as well as being delivered cost effectively, whilst ensuring project delivery meets architectural objectives. Responsible for providing hands-on design and technical leadership to the global IT and business related teams, with a solid technology background, experience in capability and data models, domain driven design for application strategy, across all phases of the software development lifecycle. Additional responsibilities include ensuring IT Infrastructure and application design are secure, reliable, and regularly reviewed. This role will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: • Lead the architecture design, and delivery towards consolidation of O365 amongst operating companies globally. • Lead the architecture and design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. • Ownership of the workflow design between core system applications and functions. • Ownership of end architecture target designs with viable interim states. • Ownership of data integration complexity, with an aim of simplification. • Ownership of architectural and operational design and roadmap. • Ensure solutions are secure by design, with minimum customisation (as needed). • Support and train technical / business leads across functions, using agile decision making. • Responsible for ensuring the correct technical solutions and products are chosen. • Responsible for documenting the technology landscape, interfaces, and data flows. • Responsible for ensuring new and modified services, occur in a planned, controlled, and timely manner, with emphasis on design and implementation concepts. • Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. • Develop and maintain a comprehensive understanding of IT transformation related projects and programs, to ensure application of appropriate governance processes are aligned. • Maintain and up to date solution architecture diagrams / workflows and documentation for all key IT programmes, projects and ongoing BAU activities. • Provide timely reports to management and key stakeholders on projects progress, and risks to delivery including non-compliance issues. • Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: • Microsoft / AWS architecture (recent experience) • Agile methodology / delivery • Experience with interacting with business and technology leaders. • Experience designing physical data models (relational SQL desirable) • Experience rolling our mid-large platforms from inception to production. • SQL, Java, Oracle, Kubernetes exposure. • Hardware and software virtualisation techniques • Excellent written and verbal communication skills • Prior experience in a complex IT infrastructure environment • Excellent analytical abilities and innovative problem-solving skills. • Excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers. The Client is based in Central London. This is a hybrid role - 3 days per week in the office. The salary for this position circa £55K - £65K. Please do send your CV to us in Word format along with your salary and notice period.

Job Description C# .net Lead Software Developer with SQL and Azure Our Client is an international company who are looking to recruit a Lead Software Developer with Dot net technology coupled with SQL Server and Azure and Devops. You must have at least 5 years solid expertise in software engineering using .net Core. The following are the key skills that the Client will require: Proficient in .Net Core, ASP.Net Core. C#, WPF, Web API, WCF, SQL Server (T-SQL), PowerShell, HTML, JavaScript Should have working knowledge on Azure Service Bus and Rabbit MQ Proficient in CI/CD and release management using Azure pipeline (Infrastructure as Code using ARM templates). Should have experience in the implementation of microservice/micro database projects. Good working knowledge of Azure cloud services and moving on-prem applications to the Cloud. Should have good knowledge of PowerShell, Reporting Services (SSRS) Good knowledge about Containerization (Kubernetes/Docker). The duration of this assignment will be between 6 to 12 months. The position will be based in Victoria London albeit remote for the next few weeks. Please do send your CV to us in Word format along with your daily rate and availability.

Job Description IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). • Manage day to day operational aspects of a project and scope. • To assist the IT Manager in delivering various IT projects. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. • Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . • Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. • To hold Administrator function for some of the systems housed at the Branch\". Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. • Manage inventory of computers, network equipment including tracking of purchased equipment and services. • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times. • To perform monthly infrastructure test and report for Risk Assessment. • Manage Incident Handling procedure (This includes monitoring as well as post -incident follow up • Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch. • To comply with all applicable FCA/PRA conduct rules. • Compliance with all mandatory training as set by the Branch/Group. Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies [Core/Leadership]) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.

Job Description IT Support Officer - Islington Our Client is looking to recruit an IT Support Analyst with at least 3 years experience. As an IT Support Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused primarily on general IT support functions. The position provides exposure to a broad range of IT-related projects and visibility across several departments in the organisation. As IT Support Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the Company's IT systems and for providing efficient desktop support to number of business users. The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts to system diagnostics, from enhancing and developing the IT policies to working with the IT team to improve cybersecurity. Main Responsibilities: • Diagnose and resolve technical issues • Provide recurrent IT security education/training to users • Manage the on boarding and off boarding IT-related process, including setting up new users and disabling expired accounts in accordance with HR requirements. • Coordinate and conduct IT training and orientation programs for users. • In conjunction with the Group IT Manager and with relevant approval, develop and implement training and documentation policies, standards and procedures. • Set up and configure desktops, laptops, printers, IP and landlines phones • Manage the IT procurement activities • Ensure all software purchased licensing is recorded and maintained. • Report faults and maintaining logs on servers, desktops and laptops. • Ensure all logs for equipment and users are maintained. • Work with vendors to diagnose, reproduce, and resolve technical problems. • Monitor attacks, intrusions and unusual, unauthorised, or illegal activity, investigate security alerts and provide incident response. • Maintain physical local network and telephone cabling, switches, and hubs. Provide assistance and support to colleagues in IT-related matters. QUALIFICATIONS AND SKILLS REQUIRED • Windows and MacOS troubleshooting skills • Experience with Google Workspace and Office365 • Networking troubleshooting • Analytical and Organisational skills • Ability to work under pressure. • Proven experience in an IT-related support role, experience of troubleshooting and supporting desktops/laptops. • Ability to multi-task and work well in a multicultural team. • Exceptionally detail focused • Impressive verbal and written communication skills • Able to follow instructions accordingly and can work autonomously The Client is based in Islington London. The position is office based. Salary will be £32K - £35K. Please do send your CV to us in Word format along with your salary and notice period.

Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Regulatory Duties: • Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. • Report policy / procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. • Accurately execute all controls within own area to minimise risk of policy, procedure and / or regulatory breaches. • Identify new risks / control gaps within own area and escalate accordingly to your Line Manager and / or regulatory exercises. • Training under a Senior IT Engineer / Head of Infrastructure in the Team during Probation period • As part of the probation period, assignment of small side IT desk projects to support and deliver IT Projects • Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. • Proactively seek to complete recommended technical and behavioural competencies training required for your role. Technical Experience Required: • Exposure to Market Data, Bloomberg, Trader Support • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • VM-Ware virtualisation environments. • Backups (various and ability to use different applications). • Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) • Router maintenance - wireless configuration, installation and setups. • PowerShell to a competent level (backup/azure/EMC). • VPN Administration and Deployment. • DNS - administration of DNS internal and external. Salary will be in the range £50K - £65K. The position is hybrid with 3 days in the office in Central London. Do send your CV to us in Word format along with your salary and notice period.

Job Description Network Support Analyst - Cisco CCNA - European Bank - City London Our Client is looking to recruit a Network Support Analyst with Cisco CCNA - you must have at least 4 to 7 years proven track record. This is a support role supporting Business As Usual (BAU) with involvement in design of scalable solutions deliverable through projects. Encompassing numerous technologies that benefit high-availability solutions. Fast thinker who can diagnose, assist others and remediate BAU support issues. Maintain documentation and networking diagrams for both support and stringent internal audits. This role requires a responsible individual who can support to root cause analysis. Key duties - Work within Infrastructure team in supporting and delivering all aspect of services - BAU encompassing networks, telephony, PABX, voice recording, desk moves and changes - Support annual Disaster Recovery invoking/testing - Contribute to design, build and implementation of firewall solutions from perimeter to DMZ roles - Develop, maintain and deliver global standards to all networking devices - Interpret network security reports - Assist with seamless migration of network estate to newly adopted security framework - Facilitate internal/external Audits and Penetration Testing. Remediation Technical Skills -In-depth knowledge of CISCO including firewalls, switches and routing protocols -In-depth knowledge of supporting a datacentre with branch interconnectivity (LES circuits) -CISCO certification, required CCNA -VPN technologies (IPSEC) -Security certification (advantageous) Technologies Layer 2 Switching, Layer 3 Routing, VPN IPSEC & SSL, TACACS, RADIUS, NAT/PAT, VSS. High availability, including failover technologies and first hop redundancy protocols. Simply this is a 1 st , 2 nd and 3 rd Line Network Support position - ensuring that the applications and services that the Client has are supported and operational. The Client is based in the City in London close to Liverpool Street. Salary for this position will be in the range £45K - £60K plus banking benefits. Please send your salary to us in Word format along with your salary and availability.