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Job Description IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day ICT 2 nd and 3 rd line support activities for multiple schools as directed by the ICT Network Manager and/or ICT Schools Manager. The Support Technician will liaise with Head Office and School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. Key Responsibilities • Provide 2 nd and 3 rd line support to UK staff, schools staff and students • Carry out routine maintenance of all computer hardware and network services to maintain agreed availability. • Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. • Install and configure approved computer hardware and licensed software, following agreed policies and procedures. • Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. • Manage staff and student user accounts following agreed policies and procedures. • Monitor and maintain server back-ups to ensure system and user data is protected and secure. • Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, Network Manager or Schools IT Manager • Any other reasonably requested duties Person Specification • Exceptional customer service and communication skills, including written and verbal. • Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. • Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues • Self-motivation, effective time management and the ability to work unsupervised. • Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. • Demonstrable methodical problem solving, excellent analytical skills and creative thinking. • Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. • Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. • A desire to, and demonstrable experience of supporting teaching and learning • Effective engagement with IT service partners and 3rd parties Technical Skills • Windows Server 2012/2016/2019 • Windows 10 • Active Directory support • Office365 • LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. • SIMS.net and SOLUS3 support • Mobile device support including Apple, Windows, and Android tablets • AV and interactive boards and screens • Shared printing solutions • Desktop/Server Hardware support and troubleshooting • Apple device management and support Experience • Flexible working, travel to support multiple sites/offices. • Experience of working in a Service Desk environment (2nd or 3rd line support role) • Experience of working in the education or similar sector is preferable. • ITIL preferred but not essential. Key Competencies Role Specific • Work Planning and Scheduling • Time Management • Listening and Organisation • Training, Mentoring and Delegating • Problem Identification and Solution • Process Improvement Safeguarding Responsibilities • To comply with safeguarding policies, procedures and code of conduct • To demonstrate a personal commitment to safeguarding and student/colleague wellbeing • To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. • To engage in safeguarding training when required This will be a 2 to 3 months contract initially. The position will be in North London. Please do send your CV to us in Word format along with your daily rate and availability.

Job Description Technical Project Manager - Bank - City of London As the Technical Project Manager, you play an integral role in a high performing team to deliver technical projects on time, to budget and that achieve both the project objectives and increase internal customer satisfaction. This is a hybrid role where you apply your technical expertise in either software development or IT infrastructure projects. At times, you might need to chip in on business requirement scoping and technical delivery to get the project across the line. You leverage your project management expertise and adept communication skills to lead the end-to-end project lifecycle and by doing so, you directly shape the success of IT projects, and therefore our business. Key Responsibilities: • Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary • Taking ownership of critical risks and issues, coordinating resolution with all appropriate constituents, and establishing effective communication between stakeholders • Developing a deep understanding of projects to gain insights into the scope of service delivery • Manage metrics reporting and analysis of business demand against capacity constraints • Manage the development and delivery of IT products utilizing Scrum and Kanban methodologies • Focus on the constant improvement of quality, speed and ensuring the team learns and gets better each sprint. • Collaborate with Architecture, Engineering, and security teams to comply with established policies and procedures and verifies that deliverables meet requirements • Provide communication and escalation to IT and business area management on critical issues • Foster and maintain good working relationships with business area representatives to remain in sync on direction and future delivery requests Key Requirements: • Comfortable capturing and challenging briefs to ensure we are delivering the most worthwhile solutions • Experience of leading, energising and mentoring project members • Experience in IT project delivery including managing all project phases from analysis, design, build, testing, implementation and hand over to BAU teams. • Ability to work to tight deadlines and work calmly under pressure • A high level of organisation and demonstrated skills to manage a team's capacity • Comfortable multitasking and prioritising several tasks at once • Hard-working with an outgoing and positive nature • Excellent communication skills, both written and verbal • Technical skillsets within IT Infrastructure and Development will be mandatory Technologies: • Microsoft based environment including - MS SQL, Exchange, Active Directory, IIS, Symantec, Citrix • Network - Cisco, Palo Alto, ForcePoint, Symantec Email Security • Programming Language - T-SQL, VB.net, C#, PowerShell, ASP The Client is a bank based in the City of London. The salary for this position will be circa £60K - £70K. This is a 12 month FTC position. Do send your CV to us in Word format along with your salary and availability.

Job Description IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds - Service Desk Software experience Experience of Pal Alto firewalls Firemon - Network Security Devices and Policy Management Experience of Avaya PABX systems • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting • Manage day to day operational aspects of a project and scope • To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times • Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions • Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness • To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills • Proficient in common operating systems • Windows 10, Windows Server 2016 and above • Redhat Linux based Operating System • Software proficiency • VMWare v6.7 and above • Veeam Backup and Replication • Symantec Endpoint Protection • Symantec Endpoint Encryption • ManageEngine Patch Manager Plus • Microsoft Office 365 • Networking (IT) • Cisco Switches and Routers • Palo Alto Firewalls • LAN/WAN Routing • Hardware • Dell PowerEdge Servers • Dell PowerVault SAN Storage • Project management • Data analysis Personal skills (Soft Competencies [Core/Leadership]) • Strong interpersonal skills • Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £55K - £65K. Please send your CV to us in Word format along with your salary and notice period.

Job Description Senior MI Business Analyst/Project Manager Our Client is a bank based in the City and are looking to recruit a Senior MI Business Analyst with Project Management skills. You will have at least 6 to 10 years proven hands-on expertise. Focus of the role: Help the organisation (Senior Management and SMEs) to review business and financial performance of the organisation based on data and facts, advance understanding of the business success factors, business results and risks. Develop technical and business solutions for MI, enable effective data management and sourcing of the data for MI, reporting and project activities. Interact with vendors, Project teams and Development team in London and other sites to align delivery of the MI and sourcing of the data across business functions and entities. Responsibilities: Develop MI and Reports predominantly for the business functions and SMEs, based on their requirements and expressed needs. Interact with other information workers (in business and finance teams) to ensure the data produced by those are sync'ed and \"tells same story\". Ensure the overall strategy of the data management within the Bank, guard and rationalise development or new data sources for MI purposes, align business and technical understanding of the available data with the requirements. Facilitate and lead enhancements of the available data sources that would assist the organisational performance and guide the organisation in effort to optimise and automate business processes to collect and use data for reporting and MI purposes. Working with team members and Subject Matter Experts or SMEs on identifying, designing, building, and performing analytics to provide risks and controls insights to business partners & Internal Audit Document business MI Solutions to ensure this knowledge is retained within the organisation, interact with operational and technology management regarding access, processing, reporting, and integrity of source systems and data repositories, to educate them on data available to in organisation, how the data could be used. Influence the technical team and the business to ensure the technical environment address current and aligned with future business needs and organisational skills. Key Skills: Technical o Advance SQL querying skills, ability to write complex SSRS formulas o In-depth knowledge of MS SQL Server and experience to deliver MI and reporting solutions using the entire spectrum of the MI solutions (SSIS, SSRS, Power BI) ideally on early versions (2013/2016) and assist the organisation to migrate to later versions. o Exposure and high-level understanding of the SSAS and MDX language (although the organisation currently does not use OLAP). o Good exposure to PowerBI and advance knowledge of DAX (query language) and data modelling using this tool. o Good working knowledge of Excel capability, use of the reporting purposes, and formulas; desired VBA skills to optimise the data presentation. o Ideally, working knowledge of Hyperion/Essbase. o Working knowledge of SharePoint and its use to manage the MI, automate MI and reporting workflow, information and report distribution. o Good working practice designing data collections by using Kimball methodology. Non-technical: o Practical understanding of the Data Visualisation techniques and principles. o High-level understanding of the data management and its impact on organisation's bottom line. o Stakeholder management and interpersonal skills to understand the business requirements, link them to a business narrative and softly guide SME by delivering the requested MI. o Some understanding of the architectural principles, Agile methodology to engage users and deliver business solutions. o Ability to communicate complex technical concepts and narrative to business audience and non-technical teams. This is a Full Time Contract - duration is 12 months. Salary will be dependent upon experience and expertise - but will be in the range £60K - £75K. Please send your CV to us in Word format along with your salary and availability.

Senior Python Software Engineer / Developer London onsite to £130k Are you a backend technologist who has expertise with Python looking for an opportunity to work on complex and interesting AI based systems? You could be progressing your career at a growing tech start-up as they expand their UK presence (already highly successful in the US); the product is an AI driven intelligent video security that can be integrated to current systems and enables things like searching for particular people and licence plates. As a Senior Python Software Engineer you will be instrumental in helping the company to scale its current platform and have responsibility for large parts of the backend code base. You'll design and implement APIs, databases and data pipelines, taking ownership of delivery of features and debugging issues. You will be the first Python hire within the business, you'll be collaborating with C++ Engineers, the Front End team and Machine Learning Engineers and can shape your role as it progresses and the company continues to grow. Location / WFH: You'll join a small, growing team based in Bank, London onsite five days a week, working hours between 1000 and 1800. About you: You're a skilled Software Engineer / Developer with a thorough knowledge of Computer Science fundamentals such as OOP, Data Structures, Design Patterns You have advanced level Python coding skills You have a good knowledge of databases such as Postgres and Redis You have experience of scaling a product to a large global user base You have experience of building and optimising APIs You're a senior engineer with experience of leading technical projects It would be advantageous to have experience with Edge / IoT computing You're keen to work in a start-up environment where you can make a real impact You are degree educated in Computer Science or similar relevant discipline from a top tier university (Oxbridge / Russel Group) What's in it for you: As a C++ Software Engineer / Developer you will earn a competitive package: Competitive salary to £130k Equity shares Medical, Dental and Optical insurance Continuous career development Opportunity to be a founding member Apply now to find out more about this Senior Python Software Engineer / Developer (AI SaaS Python) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Job Description Mobile Application Developer for Android and IOS We are urgently looking for a Mobile Application Developer (iOS/Android) in North London. The following are key software development skills that we require: • AngularJS (v1.4/v1.5) • Cordova • ionic • JavaScript • TeamCity • Protractor automation • Mobile development experience • Some native iOS / Android skills also useful This is a 6 month contract in North London. Please do send your CV to us in Word format along with daily rate and availability

Digital Product Analyst A highly reputable global corporation is currently recruiting a Digital Product Analyst who will be responsible for enriching the digital customer experience, identifying and driving improvements on our clients web and app products to deliver business value. To be successful, you will have a background in Digital Marketing or UX, experience in using CMS Solutions and strong knowledge of BDD user stories to enhance our clients digital platforms by implementing new features, supporting backlog prioritization, setter user stories and managing process changes. Our client offers an excellent benefits package with a salary of up to £50,000 + 20% bonus located in London (Bond Street) on a hybrid basis (1 day per week). Role responsibilities: Work with the Product Owner, Scrum team (developers, QAs, conversational designers, Scrum Master) to define and validate detailed requirements and process/experience mapping for effective development solutions. Act as the voice of the centres and customers, shaping how our clients digital platforms can enhance the physical in-centre experience and improve customer engagement pre and post visit. Own the identification, planning, coordination, and conducting of business analysis activities within a multi-disciplined team in all development cycle stages. Ensure customer experience, technical and quality targets are met. Maintain traceability of requirements, ensuring the customer’s needs are met by the given solution. Own the requirements gathering to ensure they meet customer needs while fitting within the Digital landscape. Core skill set: 3-4 years’ experience in digital business analysis and requirement gathering for apps and A background in UX or digital marketing is highly desirable. Strong understanding of digital product life cycle and agile methodologies. Domain experience of the fashion or property market would be ideal Experience with user acceptance testing and training. Strong knowledge of BDD user stories and acceptance criteria Experience using CMS solutions Excellent communication and collaboration skills. Ability to work effectively in a multi-disciplinary team environment. Analytical mindset with strong problem-solving skills. Package: £50,000 circa, 25% bonus package, 10% pension, Hybrid working (1 day PW in office), Health, Life insurance and many more excellent benefits, Travel perks Digital Product Analyst

Weekly hours Monday - Friday 09:00 - 17:00 The vacancy As a Data Engineer, you will play a pivotal role in designing, implementing, and maintaining our data infrastructure. You will be responsible for connecting operational systems, data for analytics, and business intelligence (BI) to ensure efficient processing, storage, and retrieval of large datasets. This role requires a deep understanding of data engineering best practices, data architecture, and the ability to work with cross-functional teams to deliver high-quality data solutions. You'll be a highly skilled Data Engineer who can lead the implementation of our data infrastructure, enabling seamless data flows and delivering cutting-edge solutions. You'll collaborate with data analysts, platform engineers, and business SMEs to develop Reporting and Analytics Products through the Data Platform, and provide appropriate solutions and outcomes based on a thorough understanding of business problems and use cases. You'll have strong programming skills in Python and SQL; familiarity with Scala is an advantage. An understanding of the social housing sector and its unique challenges is desirable. You'll be required to work in the office two days per week. You'll engage with internal stakeholders to understand their data requirements, delivering products that meet their needs, and explore patterns and connections within Peabody's data, identifying areas requiring transformation beyond traditional performance indicators. You'll hold a degree in a Data or IT related subject, or ideally have a high level of experience in a data-related role within housing. You will have experience in designing and maintaining data platforms like Azure Data Lake, Amazon S3, or Google Cloud Storage. Experience with Databricks including Spark, Delta Lake, and MLflow would be advantageous. At Peabody, our purpose is to help people flourish. Here just a few of the benefits for working at Peabody: 30 days' annual holiday plus bank holidays Two additional paid volunteering days each year Family friendly policies Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal 4 x Life Assurance Up to 10% pension contribution matched 1:1 Ready to apply? Click on the?‘Apply Now'?button?and send in your CV, including a bit about why we should consider you for the role.? If you need to ask us anything else at all, feel free to drop an email to Early applications are encouraged as we reserve the right to close the advertisement earlier than stated. Interviews will take place during week commencing 7th October. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.

Our global financial, energy and commodities client based in central London is looking for an experienced Deployment Engineer for initially a 3 months contract. This might extend.Please note that the rate is £255 per day inside IR35. Ideally we are looking for candidates that are happy to come to the office couple of days per week.Responsibilities:This position will work closely with various technology engineers and application development teams to create architectural designs for IT and provide cost modelling for the designed solution. The ideal candidate has experience designing complex, multi-tiered technology solutions. These designs ensure all applications operate seamlessly with our standard strategies for high availability, hardware redundancy, data-center resiliency, data resiliency/recovery, data storage compliance, network/system monitoring, network/extranet topology, infrastructure SLAs, and security/ACL policy.Required skills and experience:* Demonstrable experience within GITLAB or similar pipeline deployment environment.* Experience within a mixed Cloud, on-prem Kubernetes and on-prem physical and virtual Linux environment a must.* 5+ years hands on experience within complex Linux environments.* 5+ years script writing in bash, python and/or Perl.* Ability to manage small and large projects involving varied technical teams with broad delivery schedules across a wide array of technology expertise.* Demonstrated ability presenting complicated ideas and solutions to senior management. Is equally comfortable speaking with both the business and technology stakeholders.* Ability to manage/lead small team of remote deployment personnel.* Strong working knowledge (administrative level desirable) of the following vendor-based tools - Jira, Confluence and ServiceNow.* Ability to work effectively in a fast paced, dynamic team environment.* Familiarity with complex system architectures.* Experience with basic network and security knowledge for problem debugging purposes.* Strong working experience with SDLC.* Strong sense of ownership and proven delivery track record.* Strong interpersonal, communication, analytical, and organization skills required.LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Enterprise Service Manager Investment Banking London A brilliant new opportunity for a Enterprise Service Manager to join a Investment Banking business as they are building out a new Enterprise Service management function in their central London city office Role details • Focus: Enterprise Service Management • This is a permanent role • Salary £80,000- £110,000 plus bonus and pension • Focus: delivering standards, governance and process for Enterprise Business Service Management As part of the Business Service Management Group, the Business Services Lead will support the Head of Business Service Management with the day-to-day management of the team and the design, implementation and execution of deliverables and outcomes which support the Business Service Owners to manage the firm's e2e Business Services. The Business Service Management Lead will specifically drive the creation and maintenance of key governance, standards and MI including the establishment of the firm's Service Catalogue, which each service under management will utilise to help achieve quality and consistent outcomes for service strategy, governance, management, delivery and change. This is a fascinating role with a lot of responsibility and visibility from day one • experience in Enterprise Service Management • Knowledge and experience of having developed and maintained a firm-wide Service Catalogue • Strong awareness of dependency management and service mapping • Experience of having worked within or supported the following service disciplines: Service Catalogue Management, Service Mapping, Service Resilience & Continuity Management, Service Third-Party Engagement Management, Service Incident Management, Service Problem Management, Service SLA Management, Service Capacity Management, Service Control Management, Service Reporting & MI, Service Change Demand Management and Service Change Management. • Experience of challenging and being challenged in order to shape the best outcomes. This is a great opportunity with the rare opportunity to really build something for yourself For more information, and the chance to be considered, please do send a CV through to Kimberley Roe at Huxley Good luck To find out more about Huxley, please visit XX XX XX XX XX Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales

Our client is seeking a talented and experienced Lead Technical Consultant to join their dynamic team in London. This is an exciting opportunity to take the lead on IT Service Management (ITSM) and IT Operations Management (ITOM) projects, focusing on Discovery, Asset Management, and Software Asset Management (SAM). If you are passionate about ITSM and ITOM and have a proven track record in these areas, we want to hear from you! Key Responsibilities: Lead the design, development, and implementation of ITSM and ITOM solutions, with a focus on Discovery, Asset Management, and SAM. Work closely with clients to understand their business needs and translate them into effective technical solutions. Oversee the integration of ITOM modules with other enterprise systems, ensuring data integrity and process efficiency. Provide technical leadership and mentorship to junior consultants and developers. Collaborate with cross-functional teams to deliver high-quality projects on time and within budget. Stay up-to-date with the latest trends and best practices in ITSM and ITOM to ensure continuous improvement. Requirements: Proven experience as a Lead Technical Consultant, with a strong focus on ITSM and ITOM, particularly Discovery, Asset Management, and SAM. Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders. Experience in HR Service Delivery (HRSD), ITSM PRO, Application Portfolio Management (APM), and Strategic Portfolio Management (SPM) is desirable but not a must. Willingness to work in a hybrid model, with 2 days per week in the office in London. Why join our client? Competitive salary ranging from £70,000 to £90,000, depending on experience. Opportunity to work on cutting-edge ITSM and ITOM projects with a forward-thinking team. A collaborative and supportive work environment that encourages professional growth. Flexibility with a hybrid working model. If you're an ITSM and ITOM expert looking to lead impactful projects and work in a vibrant city like London, we'd love to hear from you!

Business Service Management Lead Banking London This is a brilliant new opportunity for a Business Service Management Lead to join the thriving Business Service Management (BSM) Group in this investment bank. This is a key role where you will be setting up a lot of the operations planning needed for the long-term future of the Business Service Management (BSM) Group Role details • Title- Business Service Management Lead • Employer- Investment bank • Location: London City Liverpool Street London with 2/3 days home working hybrid • Salary £80-110,000 plus pension and bonus • Requirements : Enterprise Service Management, Services catalogues, service mapping This is a brilliant new opportunity for a Business Service Management Lead to help lead the Business Service Management (BSM) Group. As the Business Services Lead, you will support the Head of Business Service Management with the day-to-day management of the team and the design, implementation and execution of deliverables and outcomes which support the Business Service Owners to manage the firm's Business Services. You will have a real focus on assessing what services the business provides • understand who owns them • map the services/ create an operations map • establish the strategy • bring together and set up working groups to impact the future aspirational state The Business Service Management Lead will specifically drive the creation and maintenance of key governance, standards and MI including the establishment of the firm's Service Catalogue, which each service under management will utilise to help achieve quality and consistent outcomes for service strategy, governance, management, delivery and change. This is a brilliant role, with a wide range of visibility as well as a key voice for future change Role requirements • strong experience in Enterprise Service Management (not just ITSM) • Knowledge and experience of having developed and maintained a firm-wide Service Catalogue • Strong awareness of dependency management and service mapping This is a brilliant environment where you can genuinely thrive For more information and the chance to be considered, please do send through a CV trough to Kimberley Click here to contact this recruiter To find out more about Huxley, please visit XX XX XX XX XX Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales

Leading Oil Trader requires a Oil Day Trader - Market Maker, run your own book, 30-40% of PnL To find out more about SThree, please visit -hidden link- SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales

Application Support Analyst London / WFH to £50k Are you a skilled an Application Support Analyst looking for an opportunity to progress your career and gain trading systems experience? You could be progressing your career at a hugely successful Asset Manager. As an Application Support Analyst you will support the proprietary trading systems built with C# .Net; from front office order management and decision-making tools through to back office trade reconciliations. You'll join a talented engineering team and will collaborate with software developers, testers and BAs as well as 3rd party data providers for 3rd line support. You will have direct access to the business to gather additional information, provide feedback and progress updates, following an incident through to resolution. As a more junior member of the team you will be mentored and supported to progress your career. WFH Policy: You'll join the team in London two days a week in a hybrid work from home model. Please note you'll be on a rolling shift basis, starting at 7am, 8am or 9am - finishing at 4pm, 5pm or 6pm as part of a global team that provides 24/7 support to internal users across the globe. About you: You have commercial Application Support experience, ideally within a Fixed Income or any other trading environment (gained at a bank or vendor) You have strong technical skills with SQL, PowerShell and / or Python scripting would also be of benefit You have a good knowledge of Windows and Linux operating systems You have strong analysis and problem solving skills You're collaborative and have excellent communication skills You are degree educated, Computer Science or similar technical discipline What's in it for you: As an Application Support Analyst you will earn a competitive package including: Salary to £50k Bonus Pension Life Assurance (4 x salary) Private medical care 25 days holiday plus statutory public holidays Continuous training and professional development Apply now to find out more about this Application Support Analyst (SQL PowerShell Python) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Are you a skilled economist who can use your experience in modelling to help shape a brand-new regulatory regime, underpinning a key enabler for Net Zero? If so, Ofgem's Heat Networks team would love to hear from you. As Great Britain's regulator for the energy industry, Ofgem exists to ensure a safe, secure and sustainable energy supply to British households and businesses. As the Senior Economist, you will lead various outputs and deliverables within an expanding team, working collaboratively with the Heat Networks team, other Ofgem teams, and colleagues in the Department of Energy Security and Net-zero (DESNZ). Your role will include leading the development of our approach to price protection, gathering and analysing sector data and developing frameworks to identify and address consumer detriment. You will respond effectively to evolving government policies, considering pros and cons and drafting clear and concise documents for informed decision-making. You will play a crucial part in advising on policy feasibility and building collaborative working relationships with other government departments. You will have opportunities to present at events and conferences, engage with multiple sectors in the heat network market, and communicate policy benefits, challenges, and trade-offs to senior Ofgem colleagues. We are looking for a skilled economist with experience in analysis and cost modelling. Your exceptional ability to lead and influence discussions with colleagues and stakeholders will be invaluable in developing robust policies. As a pivotal member of our multi-disciplinary team, you will take the lead in conducting economic analysis and using your expertise to create practical solutions. Your proficiency in communicating complex issues with clarity to non-specialists will be instrumental in ensuring robust evidence-based decision-making and garnering support from stakeholders for our developing solutions. This is an exciting opportunity to work on high profile projects whilst shaping a brand-new regulatory regime. You will be joining a collaborative and supportive team who bring together wide-ranging experience and expertise. Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. The Heat Networks team is responsible for shaping and implementing the future regulatory regime for heat networks. Ofgem will be responsible for regulating the heat networks market when the necessary legislation is in place. We provide advice and expertise to Government on the detailed design of the new regulatory arrangements. The Heat Networks team is also making preparations for Ofgem's future oversight role, including how we will monitor the market, work with stakeholders and deliver our new functions. The scale of change needed as the market transitions to statutory regulation means that team members have exposure to unique regulatory challenges and must engage with a broad range of stakeholders to find solutions. The heat network industry has many players (large corporate entities, small privately run heat suppliers, local authorities, housing associations, billing and customer service providers), and the team will have to engage with all of them in order to develop a regulatory regime that meets the needs of customers, industry and the regulator. This particular role will take a lead role in developing our approach to consumer protection on pricing, including gathering and analysing data on practice within the sector. This role will also contribute to policy development and implementation on recovery of costs associated with implementing the new regulatory regime. After the initial deployment, you will have the opportunity to work flexibly across Ofgem as a member of your Profession, working on cross-Ofgem projects, and/or in teams that require your skills and expertise. Key Responsibilities and outputs This position will be part of an expanding team dealing with a wide range of policy development and implementation challenges. The role will need to work collaboratively with staff across the wider Heat Networks team, other teams in Ofgem and colleagues in the Department of Energy Security and Net Zero (DESNZ). The successful candidate will be leading the following outputs and deliverables. Policy development and implementation Lead the development of our approach to price regulation, including the overall framework and requirements for heat networks. Collaborate closely with experts across Ofgem on price regulation. Work closely with the team's Consumer Protection lead to ensure a consistent approach across the workstreams. Gather and analyse data on costs across the sector to inform the approach to benchmarking. Develop the model for identifying and comparing costs and where required, support others to use this model. Develop the framework to identify and quantify consumer detriment in relation to pricing. Use benchmarking model to identify examples of disproportionate pricing and how we can address them. Ability to respond to changing priorities and evolving government policy when necessary. Be able to rapidly reflect and incorporate those changes in developing implementation options and assess evolving risks. Analytical skills to consider the pros and cons of various policy and implementation options, the ability to work with uncertainty and select the preferred solutions to meet Ofgem's and stakeholders' needs. Draft clear and concise documents. Provide recommendations to the team and Ofgem senior management on key elements of the authorisation and licencing process. Enable senior decision makers to reach an informed position on a proposed options. Essential Criteria Lead: Ability to bring together and analyse a diverse evidence base and develop the best implementation solutions from this Lead: Demonstrable experience of cost modelling relevant to a regulated sector Demonstrated ability to build collaborative working relationships with a diverse network of colleagues and stakeholders that can assist the development of deliverable policies and processes. Excellent organisational and prioritisation skills. Ability to manage your workload, direct the workload of others, and deliver multi stranded packages of work with high quality outputs to agreed standards and timelines Excellent written and verbal communication skills that effectively communicate complex issues to non-expert audiences

Are you dedicated to sustainability and passionate about protecting consumers? Could you help lead the charge towards a Net Zero future for the UK's energy industry? We're looking for a Senior Research Adviser to join us in a pivotal role and deliver vital research projects into energy use, needs and perceptions across the country. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers - especially vulnerable people. We are offering a brand-new permanent position where you will lead ground-breaking, research and support a variety of high-profile projects, such as heat networks and consumer experiences. Your work will directly influence decisions that will impact millions of households and businesses across GB and ensure consumer voices are at the heart of energy policy, especially in the context of the transition to Net Zero. You'll have the opportunity to design and deliver high-impact research projects, using cutting-edge tools and methodologies to generate insights. Working alongside a diverse team of experts, you will be enabled to develop your professional skills in a dynamic, supportive and innovative environment. We're looking for a first-class social or market research professional with expertise in quantitative research and survey design and ideally some expertise in qualitative research or behavioural insights and experiments too You'll need a decent grasp of SPSS, Python or R in order to analyse and visualise research data as well as the drive to support our senior team and coach junior team members. What's more, with our fully flexible working patterns and hybrid working options from central offices in London, Glasgow and Cardiff, you will discover a focus on a first-class work/life balance and a small, friendly and knowledgeable team to work alongside. We have a critical purpose to ensure that we are delivering in the interests of consumers through our evidence and insights and this is your chance to support our essential work and develop an impactful career path. As part of recruiting for this role we are hosting a Recruitment Open Event on Sept 23rd at 12.30pm in which you will hear from the panel about the role and what life at Ofgem means to them. To hear from the panel and a Q&A session please sign up for free on the link: -hidden link- Job description Ofgem (Office of Gas and Electricity Markets) works on behalf of energy consumers to ensure that every household and business in Great Britain can rely on a safe, affordable and environmentally sustainable energy supply. We are playing a vital part in accelerating the transition to Net Zero and a carbon neutral energy system. Through the Energy Act 2023 Ofgem received a new Net Zero Duty1 which requires us to consider how to assist the Secretary of State for Energy Security and Net Zero in meeting the government's Net Zero target, while protecting the interests of existing and future consumers. This act also appointed Ofgem as the heat networks regulator. Heat networks will play a crucial role in decarbonising heat in buildings and reducing the cost of living through efficient, affordable heating in densely populated areas. Team purpose The Consumer Insight and Behavioural Science team delivers crucial evidence and insight on the needs, behaviours, perceptions and experiences of all households and businesses, including heat networks customers, to ensure that Ofgem is delivering in the interests of consumers. With the continued challenges that consumers face in the current energy market following the global gas crisis and cost of living pressures, and the important role of the consumer in achieving Net Zero, putting the consumer voice front at the centre of our decisions has never been more important. Doing so helps to ensure that policies meet consumers' needs, support consumers as intended, and our regulatory frameworks and protections are fit for purpose. We support teams across Ofgem by designing, commissioning, analysing and interpreting both quantitative, qualitative, and behavioural research using a range of methodologies and across diverse audiences (including households, vulnerable consumers and businesses). We also conduct qualitative research and behavioural experiments in-house. We have a programme of core tracking surveys to look at trends in consumer experiences across the energy market and conduct bespoke research on topical issues. Our research is used internally as a key evidence source on consumer experiences and behaviours to inform decision and policy making. It achieves external impact too and is shared widely with external stakeholders, including being published on the Ofgem website, and has even won an award for its impactful work and has even won an award for its impactful work. We are recruiting for an experienced social or market researcher to work as senior member of the Customer Insight & Behavioural Science team within the Analysis profession. In this role you will focus on scoping, developing and leading a new, robust, value for money programme of research on Heat Network customers. This may include establishing new tracking surveys and bespoke qualitative, quantitative or behavioural research to address emerging evidence gaps. You will work closely with the heat networks policy and implementation teams to ensure the work has visibility and tangible impact on heat networks policy development. You may also be expected to play a leading role in the design and delivery of other aspects of our core consumer research programme, working effectively with stakeholders and staff across the Research and Behavioural Science sub profession. Ofgem has a culture of inclusion that encourages, supports, and celebrates the diverse voices of our colleagues. It fuels our innovation and connects us closer to the consumers and the communities we serve. Everyone is welcome—as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. Key Responsibilities: Lead on the design, development, commissioning and delivery of high quality, inclusive quantitative research (or qualitative/mixed methods) with households and businesses), ensuring they meet policy needs and deliver timely, robust insights that have a tangible impact on policy decisions. Champion and embed the consumer voice and unique insights around consumers and their behaviour into Ofgem's decisions, working effectively with other analytical disciplines to triangulate evidence from different sources and generate a holistic narrative around consumers. Ensure effective quality assurance at all stages of the research process eg critically review agency approaches and outputs to ensure accuracy and quality - including sampling methodologies, weighting approaches, data quality and accuracy of analysis and reporting. Maximise the value and impact of data collected by Ofgem and external organisations, conducting/overseeing analysis, advising on analytical frameworks, and synthesising evidence to address key policy and strategic questions. Play a lead role in ensuring research and analysis has impact within Ofgem and that research is effectively interpreted and communicated in policy papers, consultation documents and publications. Ensure broad dissemination of consumer and behavioural insights, presenting to internal and external stakeholders (at all levels) in an engaging way, helping to raise the profile and impact of our research, including with senior executives. Build and maintain relationships with external stakeholders eg peers in other regulators or government departments and research agencies, seeking opportunities for collaboration. Provide effective task management and mentoring to more junior researchers Play an active role in the Research and Behavioural Science sub profession, helping to improve the skills/capabilities of people and quality and rigour of outputs, including through taking ownership for own continued professional development. Represent Ofgem at external events, networks, conferences etc to showcase the work of research and wider analytical work in Ofgem and bring learnings into Ofgem. Keep up to date with developments in social, market and behavioural research - continually exploring new ways to innovate our research and analysis.