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IT Support Engineer 4 Day Week (3-day Weekend) - On-site Chippenham £30,000 - £35,000 + Bonus + Holiday This is an excellent opportunity for a hands-on IT Manager with a proven track record in Infrastructure and 2nd Line Support to join a family run manufacturing business, where you will play a key role in on-site IT maintenance. This company are specialist manufacturers of high-quality safety footwear, having evolved into industry leaders known for their innovative designs and commitment to safety. To achieve their growth goals, this company are looking to bring in an on-site IT Project Manager, to support the overall infrastructure. In this varied role you will be solely responsible for being a hands-on IT Manager, looking after maintaining both physical and cloud-based IT infrastructure, alongside overseeing networks and wireless connectivity. This includes establishing and maintaining cybersecurity best practices, such as patch management, vulnerability tracking, and threat mitigation. Lastly, you will be required to lead critical IT projects like ERP and CRM system upgrades, software integrations, and cloud migrations is also essential. The ideal candidate will have a proven track record within IT Project Management and 2nd Line Support abilities. Having a focus on IT infrastructure, including Azure, servers, networks, and endpoints, with a technical understanding of LAN/WAN networks. Given the on-going transition of ERP from Dynamics to Business Central, knowledge of both would be beneficial. Lastly, proficiency in managing and optimising M365 tools and Power BI, as well as implementing automation solutions, is also necessary. This is a fantastic opportunity for an IT Manager to join a family run manufacturing business, looking to take on their first permanent on-site IT support. The Role: • Manage physical & cloud IT infrastructure.Oversee networks & wireless connectivity.Implement cybersecurity best practices.Lead IT projects (ERP, CRM, migrations).4 Days Week (3 Day Weekend) The Person: • Proven IT Management & 2nd Line skills.Focus on IT infrastructure (Azure, servers, networks, endpoints, LAN/WAN).Knowledge of Dynamics & Business Central (ERP).Proficient in M365, Power BI, & automation. Reference Number: BBBH To apply for this role or for to be considered for further roles, please click \"Apply Now\" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

2nd Line Support Engineer Hereford Hybrid 3 days in office, 2 days from home £30,000-£35,000 + 33 Days Holiday + Hybrid Working + Package + Benefits Excellent opportunity for a confident 2nd Line Support Engineer with stakeholder management experience to join a world renowned business offering a brilliant work/life balance, a varied and interesting day job, and a great benefits package! This company are relatively new into the UK but are very well established across the EU. They are diversifying their team here and are looking to add a 2nd Line Support Engineer on a permanent basis to the team. In this role you will provide 2nd Line Support across the UK and Ireland. You'll also provide VIP support to the CEO and CISO who are both based in the UK. You'll join a wider team of Support Engineers but you'll be the very first to be based in the UK, instead of Europe. You'll work 9-5, Monday and Friday, 3 days in the office, 2 from home. The ideal candidate will be a confident 2nd Line Support Engineer with good stakeholder management experience within a commutable radius of Hereford. Candidates must have Windows 10 & 11 support experience, Microsoft Server 2016-2020 experience, some SQL Server experience, and good Azure support experience. This is a fantastic opportunity to join a global powerhouse in their field offering a technically fascinating position, variety in your day to day, and plenty of autonomy to stamp your mark on a brand new position to this business! The Role: *2nd Line Support *VIP support / Stakeholder Management *Joining a wider team of IT Support, but the first in the UK *9-5, Monday to Friday, Hybrid working (3 in, 2 from home) The Person: *2nd Line Support Experience *Confident dealing with Senior Stakeholders *Windows experience - 10 & 11, Server 2016-2020, SQL Server, and Azure *Commutable to Hereford 3 days a week Reference Number: BBBH251819 To apply for this role or for to be considered for further roles, please click \"Apply Now\" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Role: 1st Line Support Engineer Salary: £25,000-£28,000 per annum + benefits Location: Northampton We are currently recruiting for a 1st Line Support Engineer for a large client of ours based in Northampton. You will be working in the 1st Line team and will be responsible for resolving tickets, ideally at first resolution. You will be a point of contact for the main Service Desk Team supporting the workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Skills and experience required Previous experience in an IT helpdesk support roleKnowledge and experience of various IT systemsExperience with Microsoft systems/applications (Windows 10, MS Office, O365 Windows Server etc)Experience in setting up and supporting of mobile devicesExperience of working with AzurePrevious experience working within IT Service environments. Please note, this role will be on-site working in Northampton and due to the client location, the ability to drive will be essential, please consider this before applying for the role. If you are interested in the role and would like to apply, please click on the link for immediate consideration.

2nd/3rd Line Support Analyst - Woking - Our European client is looking for an experienced 2nd/3rd Line IT Support Analyst to enable local users to operate effectively. You will have experience of 2nd/3rd Line Support and be confident working deskside/Server Room on Networks, Infrastructure and Laptops. You will have experience of the following: - • Working with Third Parties • Familiarity with ITIL processes and ITSM systems • Experience in both Deskside and Network Support • Active Directory • Office 365 • BAU and Project Work • On Site If this could be your next career move, please forward your CV Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website -hidden link-

Location(s): UK, Europe & Africa : UK : London BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: Support Engineer Location: London Grade: GG09-GG10 Referral Bonus: £5000 What You'll Be Doing The Support Engineer is often the first port of call to diagnose and resolve problems, they need to be able to understand the causes of issues across a number of domains including infrastructure, code, networking and databases with enough knowledge to be able to fault find and identify the root cause. Core Responsibilities involved: Incident management Application design and development Site reliability (observability, alerting, high-availability, self-healing systems etc.) Database administration Infrastructure provisioning Process automation Respond to change requests Skills & Experience Oracle DB Docker (with Docker Swarm) Elastic Stack Typescript/React/Node Go Prometheus/Garifuna ESRI Maps Ansible Windows & Linux Jenkins Automation skills: Automation is a key skill domain for this role. Specific automation skills are: Continuous Integration - Skilled in the tooling and principles of continually building, testing and integrating the software that developers produce Continuous Deployment - Skilled in the automation of the deployment of the artefacts produced by the CI Configuration Management - Practice good configuration and source code control of all artefacts The Team As part of the NS&G UK Law Enforcement account, we have teams working on-site supporting critical national operational applications, systems and networks as well as developing new solutions to help tackle a broad variety of serious crime. We have a great team on site who have worked closely with the client for many years. We have built a trusted relationship with this client over the years, their office is shiny and new, very close to the Queen Elizabeth Olympic Park and Stratford Westfield shopping centre, which has so many amenities. There is a wide variety of work, constantly evolving with new technology. The individual will have the opportunity to make a real difference, as we work directly with the operational end users who work with partner agencies and also provide these important capabilities to another National LEA. Ways of Working Due to the classification of the work, individuals have to be on site in Stratford at 5 days a week, with the ability to work from home occasionally. The work requires SC clearance to start but the individual must be willing to go through MOD DV The Support Engineer typically combines the skills of coding or scripting and process reengineering with exemplary team working and communication skills. Benefits As well as a competitive pension scheme, BAE Systems also offer employee share plan, an extensive range of flexible discounted health, wellbeing and lifestyle benefits including a green care scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture which values diversity, rewards integrity and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently under-represented within our industry including women, ethnic minorities, people with disabilities and LGBTQ+ individuals We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions such as your nationality, any nationalities which you previously may have held and your place of birth can restrict the roles you are able to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.

IT Infrastructure Support Engineer (Eligible for DV Clearance) Competitive Salary + Annual Bonus + Hybrid Working + Private Healthcare + Pension + Progression + Gym Membership + Training Surrey This role is a great fit for an IT Infrastructure Support Engineer who takes pride in their work and is eager to work with cutting-edge technology in a dynamic environment. Established over 50 years ago, this leading intelligence organisation operates within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. This role is essential to the success of the business, where you will provide hands-on technical support and management of internal and customer-managed IT infrastructure and projects, ensuring 24/7 service for internal users at HQ, remote locations, and designated customers. Responsibilities include performing system administration tasks as assigned by the IT Operations Manager and acting as an expert on corporate servers and systems, supporting IT equipment across HQ, global sites, and customer gateways. The ideal candidate has strong experience with VMware, Microsoft Exchange, and Windows OS administration, including Active Directory and PowerShell. They should be skilled in managing server and storage hardware (NAS, SAN), IT security, and high-availability environments with disaster recovery. A solid understanding of IP networking is essential, and they must be eligible for Direct Vetted Status (DV). The role: * IT Infrastructure Support Engineer * Delivering a quality service to both internal users and nominated customers using a variety of hardware and software products * VMware, IT Security, Windows OS administration, Active Directory, Hardware, Storage Hardware, Group Policies * Reporting to the IT Operations Manager, you will support corporate servers, systems, and IT services across HQ, remote sites, and customer gateways. The person: * Strong experience working in a demanding environment within a busy 100+ use network including remote sites/users * VMware, IT Security, Windows OS administration, Active Directory, Hardware, Storage Hardware, Group Policies * Has an interest in technology and wants to forever self develop * Eligible for DV clearance Reference Number: BBBH - 250382 To apply for this role or to be considered for further roles, please click \"Apply Now\" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

1st Line Support Engineer - £175 - 200 Inside - 9 Month Contract - Halifax - Onsite My customer is looking for a 1st Line Support Engineer to manage BAU workload. The ideal candidate will be a personable and enthusiastic 1st line support engineer with a professional passion for providing high quality IT support services. Key responsibilities of the 1st Line Support Engineer: - Provide first point of contact IT support for users across the business. Both face to face and remote support. - Onboarding new starters by setting up accounts and profiles. - Setting up devices. - Handling 1st line support tickets. - Providing support with additional IT projects. 1st Line Support Engineer Experience/Technologies: - Microsoft Stack including Office 365 and Intune - Administration and support - Active Directory - Administration and management - Understanding of Windows 10/11 operating system - Administration and support - Using ticketing system to respond to portal requests - User support - Driving license required The successful candidate will be required to work 5 days a week onsite in Halifax. To discuss this exciting 1st Line Support Engineer opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Matt Farrell, by exploring the VIQU IT Recruitment website. To be the first to hear about other 1st line support engineer roles and other exciting opportunities, technology, and recruitment news, please also follow us at ‘VIQU IT Recruitment' on LinkedIn, and Twitter: @VIQU_UK

3rd Line Support Engineer 5 days onsite - Police Security Clearance checks required We are seeking an experienced 3rd Line Support Engineer for a prestigious organisation in Kingston upon Thames. This role provides an excellent opportunity to work on Software Support and Cloud Technologies, ensuring system reliability, security, and high-quality customer service. Role Purpose Act as an escalation point for all reported software-related issues. Provide advanced troubleshooting and support for cloud-based applications and infrastructure. Manage, monitor, and optimise Azure App Services, Blob Storage, and SQL Databases. Ensure seamless Azure cloud integration and security compliance. Key Responsibilities DEMS/Software SupportAct as the escalation point for software support issues reported via email or phone. Log, track, and manage escalated software cases, ensuring timely resolution. Troubleshoot and resolve complex software related issues. Escalate unresolved issues to engineering and development teams, providing full documentation. Maintain a high standard of customer service, ensuring timely updates and compliance with SLAs. Act as an escalation contact for third-party suppliers (e.g., Microsoft). Support remote and on-site installation and upgrades of software systems Monitor cloud-based systems, servers, and web apps to ensure uptime. Participate in out-of-hours support on a rotational basis. Software & Cloud ManagementAzure App Service: Deploy, manage, and troubleshoot Azure-hosted applications. Azure Blob Storage: Integrate and manage secure, scalable storage solutions. SQL Database Management: Optimize queries and ensure seamless integration with Azure App Services. Azure Storage Integration: Work with Blob, Queue, and Table Storage for application data management. Networking & Security: Implement VNET integration, private endpoints, and secure communication between Azure resources. Essential skills: Strong experience in third-line software/cloud support. Expertise in Azure App Service, Azure Blob Storage, and SQL Database Management. Azure Active Directory (AD) for identity and access management. Azure Entra for identity governance and compliance. Strong understanding of security, compliance, and enterprise integration. Hands-on experience managing cloud and on-premises infrastructure. Microsoft Certifications: AZ-900, AZ-104. Eligibility for police vetting (5 years of UK residency required). Desirable skillsAdditional European language skills. Microsoft 305 Certification. Experience with load balancing for scalability and availability. 3rd Line Support Engineer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website -hidden link-

2nd/3rd Line Support Engineer Tiverton Hybrid Working - 2-3 days a week from home £30,000-£32,000 + Progression + Training + Hybrid Working + Bonuses + 33 Days Holiday Excellent opportunity for a 2nd/3rd Line Support or Infrastructure Support Engineer to join a rapidly modernising business offering excellent progression routes, dedicated time in your working week for self-development, and a hybrid working schedule set up you! This company are at the forefront of their industry. They've build a reputation for quality and innovation over their 50 year history. They're in the process of modernising several areas of the business so they can remain at the top of the sector! In this role you will report directly in the Head of IT. You'll be hands on with the day to day of Infrastructure and occasionally support to users, but the focus of this position will be to find technology solutions to problems before they become \"must-fix\" issues for the group. The ideal candidate will be very familiar with Microsoft 365, Routing, Switching, Firewalls, LAN/WAN, and some exposure to Azure. Candidates must be commutable to Tiverton 2-3 times a week. This is a fantastic opportunity to join a stable and supportive business offering a highly interesting position, plenty of opportunities for personal development and growth, and an excellent progression route through the business! The Role: *2nd/3rd Line Support Engineer/Infrastructure Support Engineering *Hands-on and technical *Researching tech solutions that could solve issues in the business *Hybrid working - 2-3 days in a week The Person: *Good experience with 2nd/3rd Line Support or Infrastructure Engineering *Experience with MS365 *Routing, Switching, Firewalls, LAN/WAN *Azure *Commutable to Tiverton 2-3 days a week Reference Number: BBBH251576 To apply for this role or for to be considered for further roles, please click \"Apply Now\" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

We have a new requirement for a Support engineer to work for a client of ours based in Bristol. This role has been deemed as Inside IR35 and requires an active SC clearance. Role outline: • Excellent user support and user engagement experience Excellent 1st line IT support experience Hardware refresh experience (laptop build) In order to be considered for this opportunity please submit an up-to-date CV. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Description IT Systems Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills • Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System • Software proficiency • VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 • Networking (IT) • Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing • Hardware • Dell PowerEdge Servers Dell PowerVault SAN Storage • Project management • Data analysis Personal skills (Soft Competencies [Core/Leadership]) • Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £35K - £40K. Please send your CV to us in Word format along with your salary and notice period.

We have a new requirement for a Support engineer to work for a client of ours based in Lincoln.This role has been deemed as Inside IR35 and requires an active SC clearance.Role outline:- Excellent user support and user engagement experience- Excellent 1st line IT support experience- Hardware refresh experience (laptop build)In order to be considered for this opportunity please submit an up-to-date CV. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

We have a new requirement for a Support engineer to work for a client of ours based in Plymouth.This role has been deemed as Inside IR35 and requires an active SC clearance.Role outline:- Excellent user support and user engagement experience- Excellent 1st line IT support experience- Hardware refresh experience (laptop build)In order to be considered for this opportunity please submit an up-to-date CV.Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Description IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills • Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System • Software proficiency • VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 • Networking (IT) • Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing • Hardware • Dell PowerEdge Servers Dell PowerVault SAN Storage • Project management • Data analysis Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £40K - £50K. This is a hybrid role - 3 days in the office. The Client is based in Central London. Please send your CV to us in Word format along with your salary and notice period.

IT Support Engineer - London - 3-month contract My customer is looking for a Customer facing IT Support Engineer to manage BAU workload and help deliver EUC related projects. The ideal candidate will be comfortable across all 1st/2nd Line issues and have experience working with VIP users. This is a Customer facing role (White-Glove) The IT Support Engineer would have experience with Account Management (Office 365, AD), Windows 11 Admin and Support, Azure AD(Entra ID) and deployment. The IT Support Engineer would be onsite 5 days a week in London for the duration of the 3 months. IT Support Engineer - Technical Skills / Experience required: Prior experience within an IT Support 1st/2nd Line role Windows 10/11 - Administration and Support VIP, White Glove customer service - great communication and top-level customer service. Azure AD (Entra ID) - Administration and Account Management Microsoft EUC Stack - End User Support Microsoft 365 - Administration and Support Account Management - Azure AD, AD & Office 365 Deployment and setting up new devices Password reset and basic Network troubleshooting This IT Support Engineer role is an immediate requirement with interview slots available this week. To discuss this exciting IT Support opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting IT Support opportunities, technology, and recruitment news, please also follow us at ‘VIQU IT Recruitment' on LinkedIn, and Twitter: @VIQU_UK

Infrastructure Support Engineer (Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be based on site near Chippenham. Your future duties and responsibilities We are looking for a talented and motivated Infrastructure Support Engineer to join our team. This role involves providing hands-on support for critical infrastructure systems, ensuring their reliability and security. You will work with cutting-edge technologies and participate in an on-call rota to support business-critical systems 24/7. Key Responsibilities: -Provide technical support for VMware platform, Tanzu, Dell VxRail, and Dell Data Domain. -Troubleshoot key management systems like HashiCorp Vault and Thales HSM. -Support privileged access management solutions (BeyondTrust) and SSO systems (KeyCloak). -Have a foundational knowledge of network principles. System Maintenance: -Administer and maintain Windows Server 2022 and Hyper-V. -Monitor system performance and conduct routine maintenance. -Contribute to disaster recovery and business continuity strategies. Collaboration & Documentation: -Work with senior engineers and cross-functional teams to enhance infrastructure. -Maintain thorough documentation for systems, configurations, and processes. On-Call Support: -Participate in an on-call rota to resolve critical incidents outside of business hours. Required qualifications to be successful in this role Required Competencies: -Experience in Defence or a highly regulated environment. -Infrastructure or support engineering experience. -Relevant certifications or a willingness to pursue them (VMware, Microsoft, Security). -Strong communication and teamwork skills. -Familiarity with Hyper-converged Infrastructure. Desired Competencies: -Understanding of cross-domain technologies (Tiger Traps, Garrison, OpsWat, NiFi). -Exposure to DevOps tools (GitLab, Harbor, FluxCD, Kubernetes). -Familiarity with Elastic for monitoring and analytics. This is an exciting opportunity to work with advanced infrastructure technologies in a dynamic environment. If you have a passion for supporting and optimising critical IT systems, we'd love to hear from you! #LI-SB2 #LI-UKA Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.