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Job Vacancy
Business Analyst with Reference Data and Collateral
Job Description Years of relevant experience 2+ years Education Level Bachelor's Degree About the Job Here at Nexus we are recruiting for a Business Analyst (Data & Regulations) to join a multi-national company which provides custom information technology, consulting, and business process outsourcing services. We are looking for a Business Analyst with a background in Reference Data and Regulations / understanding of Collateral. You will have at least 3 to 5 years experience as Business Analyst coupled with at least 2 years of data analysis, reference data and ideally collateral. Job Description: - Data Analysis of Client Reference Data / complex data set analysis - Management of RAIDS log / creation of status packs - Business Analysis/Process review / documentation of processes / UAT cases - Maintaining and developing relationships with Business/IT stakeholders - Supporting delivery of new systems / system enhancements Requirements: - Experience in analysing/manipulating large volumes of data using Access/Excel - Ability to prepare structured PowerPoint presentations/good comm skills - A good understanding of Data flows, mapping and systems infrastructure - Understanding of Client & Account data including Client On-boarding/KYC - Understanding of data distribution/interfacing methods & technologies If you have the experience we are looking for and wish to be considered please your CV to us in Word format.
Job Vacancy
Desktop Support Analyst- Bank in the City London
Job Description Desktop Support Analyst - Bank in the City London Our Client is an International Bank with its European Head Office based int eh City London. They are looking to recruit a Desktop Support Analyst with at least 5 to 8 years proven expertise within Desktop Support. The Support team operate a rota to cover the core hours from 7.30 am to 6.00 pm Monday to Friday. You will be working as a part of the Service Support Team and as such providing Desktop Support to around 130 users across several countries in Europe with the bulk in the City London. This position will require you to have experience in hardware builds for both PC's and Servers along with software installations and upgrades. It will also include login permissions along with training users in the use of software. The focus of the role will be to take control of all issues and problems raised by users and ensure that they are clearly documented and followed up with the appropriate action to resolve them within the Support Team. The Client uses Cisco and Microsoft platforms so you need to have experience of both Cisco and Microsoft software. In terms of the types of software the Client uses - the following is a list of the various software and tools that they would like you to have experience of: -In-depth knowledge of CISCO including firewalls, switches and routing protocols -In-depth knowledge of supporting a data-centre and branch inter-connectivity -Strong technical skills are essential -Experience of CISCO multi-layer switches and routers, including 6500s -CISCO certification, ideally CCNP -CISCO CSM -VLAN segregation -McAfee HIPS, Trend Micro -Centralised authentication service (AAA) -SafeNet Ethernet Encryptor -RADIUS / RSA -Security certification (advantageous) You will also need to an understanding of the following technologies: VLAN segregation. DMZ. VSS. Failover. OSPF. High availability. CISCO. Palo Alto. Juniper. McAfee IPS. SafeNet. Tripwire. This is a permanent role and salary for this position is between £45K - £50K. Please send your CV to us in Word format.
Job Vacancy
Disaster Recovery and Testing Manager- London
Job Description Disaster Recovery and Testing Manager - London We are looking to recruit a Disaster Recovery and Testing Manager for financial services Client. You must have at least 3 to 5 years experience Disaster Recovery. You will need the following: • Good understanding of various Software Development Life Cycle Models such as Waterfall, Agile, Scrum, Iterative and V-model • Adept in Industry standard best practices in testing aligned with ISTQB and models for test maturity such as TMMi • Expertise in Disaster Recovery test planning & execution • Understanding of Test Environments • Understanding of Configuration and Release Management Processes & Techniques • Understanding of Test Data setup and delivery • Understanding of Automation Framework & Techniques Understanding of one more databases such as Oracle or SQL will be very useful Understanding of Organisational Dynamics This is a 3 month contract in London. Send you CV to us in Word format.
Job Vacancy
Data Analyst with VBA and SQL
Job Description Data Analyst with VBA programming and PL/SQL Our Client a financial institution with offices in Canary Wharf London - are looking to recruit a Data Analyst with VBA and PL/SQL development experience. You must have at least 5+ years of experience as a Business Analyst in the Financial sector. Excellent ability to profile data and come to substantive conclusions in response to business questions Ability to communicate conclusions through writing clear documentation or through verbal communication to both business and IT users Attention to detail and ability to grasp underlying complexities in data Strong VBA and SQL skills with respect to data profiling and data discovery as well as high proficiency in MS Excel Must have development and definitional knowledge of VBA and PL/SQL and ETL (the fundamental concepts, rather than actual scripting or development, although experience developing is a plus) Exposure to BREs and data mapping exercises Experience in functional and data testing Grasp of data modelling concepts and ability to create data flow diagrams Knowledge of financial markets, ratings and financial data (significant exposure is a plus, but not required) Strong team player with a focus on quality, attention to detail with excellent communication and Written skills. This is a 3 to 6 month assignment in Canary Wharf London. Please send your CV to us in Word format along with daily rate and availability.
Job Vacancy
Project Manager with Applications
Job Description Project Manager with Applications Our Client is looking to recruit a seasoned Project Manager with at least 5 to 8 years experience in IT having come up the ranks from a Business Analyst or a Software Developer. For this role the Client is keen to recruit a Project Manager with knowledge of working a variety of applications - as this role will will focus on application development and the crossover to technology and infrastructure. Formal Prince 2 / Agile / PMP or similar qualifications to Practitioner level would be very useful. A minimum of 5 to 8 years broad based project management experience - from implementing applications to infrastructure. Must have experience of the full project lifecycle from business engagement, ideation and planning, through delivery (design, build, test) to implementation Keen, enthusiastic and outgoing personality with the ability to engage with the user community and management. Any experience of working in the educational sector on education projects would be very handy. There will be some UK travel required and international travel is possible in future. Milton Keynes base and must be within easy commute. This is an exciting new role - and the chance to join an expanding team and the Client is keen to recruit a Project Manager with a variety of skills and to be flexible in the type of projects that you will be involved with. The salary for this role is expected to be in the range £45K - £60K - although the Client may go higher exceptional candidates. Please send your CV to us in Word format along with your salary and availability.
Job Vacancy
Mobile Application Developer for Android and IOS
Job Description Mobile Application Developer for Android and IOS We are urgently looking for a Mobile Application Developer (iOS/Android) in North London. The following are key software development skills that we require: • AngularJS (v1.4/v1.5) • Cordova • ionic • JavaScript • TeamCity • Protractor automation • Mobile development experience • Some native iOS / Android skills also useful This is a 6 month contract in North London. Please do send your CV to us in Word format along with daily rate and availability
Job Vacancy
FX Options Application Support Analyst
Job Description Application Support with FX Options Our Client is looking to recruit an experienced Application Support Specialist FX Options to join their team in the City London. You will be providing essential support for their FX Options trading platform and ensure the smooth operation of our trading and support systems. Purpose of role: Provide day-to-day support for our FX Options trading platform, including troubleshooting, issue resolution, and user assistance. Collaborate with the IT team to deploy, configure, and maintain the FX Options trading applications and associated infrastructure. Monitor system performance, identify potential issues, and implement proactive measures to ensure high availability and reliability. Act as a primary point of contact for traders and other end users, addressing their technical queries and concerns promptly and effectively. Investigate and diagnose software and hardware issues, escalating complex problems to senior IT staff or vendors when necessary. Work closely with development teams to analyze and document system requirements as well as contribute to the design and implementation of enhancements or fixes. Conduct system testing and participate in user acceptance testing (UAT) to ensure the quality and functionality of the applications. Develop and maintain technical documentation, user guides, and support procedures. Requirements: Proven experience in a similar role, providing application support for financial systems. Strong knowledge of FX Options trading concepts and terminology including currency pairs, spot, forwards, options, and market conventions. Proficiency in supporting and troubleshooting Windows applications. Solid understanding of database concepts and SQL query language. Strong knowledge of AWS/Azure. Familiarity with FIX protocol and experience with FIX connectivity troubleshooting. Excellent problem-solving skills and ability to work well under pressure in a fast-paced trading environment. Effective communication skills, both written and verbal, with the ability to articulate technical concepts to non-technical users. Ability to work independently as well as collaboratively in a team-oriented environment. The Client is based in the City of London. The salary for this position with be in the range £70K - £110K. Do send your CV to us in Word format along with your salary and availability.
Job Vacancy
DevOps Engineer with AWS
Job Description DevOps Engineer with AWS To successfully build and deliver our next-generation cloud-hosted and cloud-native technology platforms. You will work within product teams responsible for the full software development life cycle, from conception to deployment. You will support the teams to ensure that solutions and products being developed consider all functional and non-functional requirements including support, maintenance, capacity, security and with a focus on performance. In addition, you will use your skills and experience to help implement DevOps practices across all of IT and drive the modernisation of our platform going forwards. Key accountabilities Build and maintain production and non-production environments to ensure high availability and cost optimization • Build and maintain continuous integration and deployment pipelines to achieve fast, effect software delivery • Improve performance and scalability of existing systems to meet functional and non-functional requirements • Monitor and troubleshoot infrastructure related issues to minimize incidents and achieve resolution SLAs • Develop and document best practices for application build and deployment (CI/CD) • Contribute to ensuring that applications perform to user expectations and are continuously improved and maintained • Work with the Lead Software Engineers, Architecture team and the Solution Delivery teams to contribute to the on-time delivery of solutions and applications • Obtain guidance and approval as required to advance activities and resolve issues • Communicate regularly regarding the status of current software delivery activities, actively participating in all relevant Scrum ceremonies • Maintain an up to date working knowledge of industry best practice in the areas of software engineering and development, supporting and mentoring Solution Delivery teams where necessary BS/MS degree in Computer Science or 4-8 years related experience • AWS Certification(s) such as Solutions Architect Pro, DevOps Engineer Pro, SysOps Admin, Developer Associate. • Ability to work effectively within a team and autonomously with minimal supervision • Be confident with Infrastructure as Code and code release strategies. • Have experience with application and infrastructure monitoring. • Experience implementing and designing cloud native security concepts, DevSecOps, or MLOps. • Agile development techniques and Project management (SCRUM, KANBAN etc.) • You'll be familiar with a cloud-native approach • You have a curiosity for new technologies and a thirst for automation, standardisation, continuous integration and continuous delivery • Strong interpersonal skills with the ability to deal with individuals (internal and external) at all levels • The ability to support people through change • A strong problem solver and a self-starter with a 'can do' attitude. You will speak fluent English with excellent verbal and written communication skills • Proficient with Git and Git workflows • Exceptional understanding of AWS, containerisation technology, infrastructure and strong technical design skills. • Experience with the full software development lifecycle and delivery using Agile practices. • Automating cloud native technologies, deploying applications, and provisioning infrastructure. • Infrastructure as Code, using CloudFormation, Terraform, or other tools. • Azure DevOps Pipelines • JIRA & Confluence • Knowledge of IP networking, VPN's, DNS, load balancing and firewall. Develop platforms with scalability, security and performance in mind, leveraging the cloud. • 5+ years of experience as a technical specialist. • 2+ years of hands-on experience of programming in languages such as .Net, Java, C++, Python, Ruby, Go, Swift or similar object-oriented language. • Experience with AWS - including but not limited to EC2, S3, RDS, Lambda and CloudFormation • Experience of SQL and Windows severs would be beneficial • Hands-on experience with microservices and distributed application architecture, such as containers, Kubernetes, and/or serverless technology. • Proficient in leveraging CI/CD tools to automate testing and deployment • An expert who can create tooling and automation which improve developer experiences and speed of delivery. • Experienced in working in an agile environment (Scrum / Kanban). • You'll be someone who is happy to work independently or collaboratively on multiple tasks. Overall you are a highly motivated DevOps engineer who is passionate about writing excellent code, have strong communication skills and keen to continuously learn and share knowledge with other The Client is happy to consider 2 days a week in the office or at a push 2 days a month. Salary circa £60K - £80K + Benefits. Please do send your CV to us in Word format along with your salary and availability.
Job Vacancy
IT Support Analyst with Microsoft Technologies
Job Description IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with staff at all levels within the business. To be considered you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad client and technology base through in-person, remote connectivity, telephone and/or Teams. You will be primarily responsible for network management including but not restricted to, Security, Compliance, New User Set-Up, Access, Privilege and configuration management across a broad range of networking and application facilities. Technical Competencies: • Extensive experience of the Microsoft Windows Desktop essential • A good practical knowledge of Microsoft cloud solutions including Office 365, Outlook, SharePoint,Azure, Teams & OneDrive highly desirable • Proven experience with Active Directory, Desktop & Server solutions across the Microsoft stack • Experience of network, printer, AV, UPS and Security hardware • Experience of working within a Cybersecurity framework • Overall appreciation of client system security, requirements and proven experience with relevant software and hardware solutions • A good understanding of ISP solutions and connectivity requirements • Wi-Fi solution experience & knowledge • An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: • Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel • Multi-tasking capabilities and ability to thrive in a fast-paced environment under pressure. • Disciplined, with the ability to prioritise • Experience working with internal and external resources to achieve consistently excellent service level3 • Ability and desire to expand with changing marketplace and technology. • Friendly, professional • Passionate about Technology • Recognises the importance of frequent and clear communication and documentation • Courageous in the face of the unknown This is an office based position. The Client is based in Harrow. The salary for this position is £35K - £40K. Do send your CV to me in Word format along with your salary and notice period.
Job Vacancy
IT Manager
Job Description IT Manager Our Client is a Bank based in Central London, are looking to recruit an IT Manager ideally with at least 2 years of experience in IT within the financial industry and overall 7 to 10 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Cybersecurity Strategy and Planning Evaluate and proritize security initiatives for the branch in London in collaboration with GT (Group Technology) - Group IT Security. Stay up-to-date with the latest cybersecurity threats and trends and escalate risks promptly. Ensure compliance with relevant industry regulations and standards (e.g., GDPR and any other applicable to the IT). Evaluate GT s compliance with relevant regulatory standards (eg ISO 27001) as part of critical vendor performance assessment ensuring operational resilience is maintained. In collaboration with GT, manage security systems, including firewalls, intrusion detection/prevention systems, and antivirus software. In collaboration with GT, Develop and test incident response plans and coordinate responses to security incidents and breaches Raise awareness of cybersecurity issues among bank London employees; conduct annual training /workshops to educate staff on security best practices aligned with GT. Other Duties Maintain professional and technical knowledge (Conduct Rule 2) e.g. by attending educational workshops; read professional publications; benchmarking state-of-the-art practices etc where relevant. Collaborate with stakeholders to handle backlogs and new requirements - Resolve conflicts and remove blockers for the team - Monitor, track and uphold quality of deliverables. Be the point of contact for external communications and facilitate internal communication for effective collaboration on IT related matters. Ensure work deliverables are in compliance with policies and regulatory requirements . Maintains quality service by establishing and enforcing organization standards. To act as second/third level support with GT for support related issues. To comply with all applicable FCA/PRA conduct rules. Compliance with all mandatory training as set by the Branch/Group. Technical/Functional skills - Proficient in common operating systems o Windows 10, Windows Server 2018 and above o Redhat Linux based Operating System - Software proficiency o VMWare v6.7 and above o Veeam Backup and Replication o Symantec Endpoint Protection o Symantec Endpoint Encryption o ManageEngine Patch Manager Plus o Microsoft Office 365 o Bloomberg FXT/eikons o Murex Treasury System o SWIFT Alliance Access (SAA) - Networking (IT) o Cisco Switches and Routers o Fortigate Firewalls o LAN/WAN Routing - Hardware o Dell PowerEdge Servers o Dell PowerVault SAN Storage - Data analysis - Basic PC/Laptop support (formatting, imaging, etc) - Experience of writing and updating IT policies, standards, procedures, and guidelines Personal skills (Soft Competencies [Core/Leadership]) - Committed and dedicated to team deliverables. - Ownership of the business - Strong interpersonal stakeholders management skills - Strong written and verbal communication skills - Ability to train IT staff, supervise and motivate team members for high performance - Experience in coordinating installations, upgrades, and maintenance - Knowledge of architecture processes and performance reports of operating systems - Strong analytical/critical thinking skills - Ability to understand and oversee code development Qualifications: Bachelors degree qualification in relevant discipline Professional Qualification and/or Regulatory, Licensing requirements Project management certification (e.g., PMP, PRINCE2) is highly desirable. Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) are highly desirable. Relevant Work Experience At least 6 years of experience in IT within the financial/banking industry is preferable. Minimum of 2 years experience in managing staff or managing teams in a cross functional set-up. The position is based in Central London and is hybrid 3 days w eek in the office. The salary for this position will be up to £65K. Please do send your CV to us in Word format along with your salary and notice period.
Job Vacancy
Database Engineer with SQL Server SSIS, SSRS and C# .net XX XX XX XX XX
Job Description Database Engineer with SQL Server SSIS, SSRS and C# .net XX XX XX XX XX Our Client is a bank based in Central London who are looking to recruit a Database Engineer with the ability to work with SSIS. You must have solid expertise of at least 5 years experience of working with MS SQL Server and SSIS - SSIS is very important for this position. Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. Knowledge and Skills Software analysis and design. SQL query language with SSIS SSRS and SSAS Data warehouse design concepts, (Inmon or Kimball) Any experience of developing with C# .net and XX XX XX XX XX would be very useful Must have solid experience of working with SSIS and building data warehouses and some knowledge of reporting using SSRS. The Client is a Bank based in the Central London. This is a 12 month FTC position with a salary of circa £55K - £70K. You will be required to be in the office at least 3 days week. Do send your CV to us in Word format along with your salary and availability.
Job Vacancy
Information Security Manager with 2nd and 3rd Line Support
Job Description Role Description This is a full-time hybrid role for an Information Security Manager with 2nd and 3rd Line IT support experience. The role involves day-to-day tasks associated with planning, implementing, and maintaining an Information Security Management System (ISMS), including managing cybersecurity risks, implementing network security measures, and ensuring compliance with industry standards. The Information Security Manager will also provide IT support to the company and will be based in the London office, with flexibility for some remote work. Your past experience must include 2nd and 3rd line infrastructure support where you are able to advise and direct the technical team. Qualifications • Experience in Information Security Management and creating and implementing an ISMS • Experience in Cybersecurity and Network Security • Expertise in Information security best practices and standards • Excellent problem-solving skills and attention to detail • Strong communication and collaboration skills • Bachelor's or Master's degree in Computer Science, Information Technology, or related field • Certifications such as CISSP, CISM, CCNA, or equivalent are a plus • Experience in IT support or Systems Administration is desirable The position is 3 days in the office per week in Central London. Salary will be negotiable - but like to be in the range £65K - £80K. Do send your CV to us in Word format along with your salary and notice period.
Job Vacancy
Database Engineer with SQL Server SSIS, SSRS and SSAS
Job Description Database Engineer with SQL Server SSIS, SSRS and SSAS Our Client is a bank based in Central London who are looking to recruit a Database Engineer with the ability to work with SSIS. You must have solid expertise of at least 5 years experience of working with MS SQL Server and SSIS - SSIS is very important for this position. Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. Knowledge and Skills Software analysis and design. SQL query language with SSIS SSRS and SSAS Data warehouse design concepts, (Inmon or Kimball) Must have solid experience of working with SSIS and building data warehouses and some knowledge of reporting using SSRS. The Client is a Bank based in the Central London. This is a 12 month FTC position with a salary of circa £55K - £70K. You will be required to be in the office at least 3 days week. Do send your CV to us in Word format along with your salary and availability.
Job Vacancy
Data Governance Manager
Job Description Data Governance Manager Company Description Our Client is an international bank with offices in Central London. They are now looking to recruit a Data Governance Manager with at least 5 to 10 years proven expertise ideally from a banking environment. Role Description This is a full-time role for a Data Governance Manager. The Data Governance Manager will be responsible for the day-to-day management of data governance initiatives and developing policies and procedures to support data quality and master data management. The Data Governance Manager will also collaborate with the business intelligence team to ensure that data management and analytics requirements are met. This is an on-site role located in London. Qualifications • Data Governance, Data Quality, and Master Data Management skills • Experience with data management and developing policies and procedures • Strong analytical skills with the ability to interpret complex data • Experience collaborating with cross-functional teams • A Bachelor's degree in computer science, information management, or related field is required • Professional certification (e.g. CDQM) in data management or related field is desired This is an exciting new position for this bank. This a hybrid position with at least 3 days in the office in Central London. The salary for this role will be circa £75K - £90K. Do send your CV to us in Word format along with your salary and notice period.
Job Vacancy
Head of Digital and Data
Job Description Head of Digital & Data Our Client is bank based in Central London with offices across Europe. They are looking to recruit an expert candidate for the Head of Digital position - which is an exciting new position. You will have proven track of working within the banking World and delivering digital capabilities for the bank. You must have at least 5 to 10 years expertise in the digital space within the banking World. This is a senior position and will report to the Board at the bank. The Digital & Data Lead role is responsible for overseeing the strategy and development of the Bank's digital products and processes and design and implementation of Bank wide data governance framework. Playing an important role within the Bank's Digital Transformation programme, the role holder will: Work with multi-disciplinary teams responsible for researching, designing, building and/or procuring, and releasing transformative user journeys - for both customers and employees. Responsible for engaging collaboratively with the various business and support functions in order to ensure all interests are represented in the development of the Bank's future state digital capability and to support the adoption and embedding of new digital processes. Define the overarching digital products and processes vision, building the roadmaps and leading the prioritisation to deliver that vision in a performant, secure and user focussed way. In doing so, ensure alignment to wider Bank strategy and ensure that maximum business value is achieved. Accountable for delivering and then driving the continual optimisation of the digital products and processes to support the realisation of a seamless, flexible customer and colleague experience. Responsible for design and implementation of bank wide data governance framework and ensure businesses and support functions are held accountable for ownership and maintenance of accurate data within the bank's ecosystem. Responsible for governance, risk management and regulatory compliance activities relating to the digital products and processes under development, forging strong, effective relationships with the 1st and 2nd line control functions. Develop an inclusive and collaborative culture where the advice and knowledge of skilled specialists around user insights, journey and UX design, technology delivery, security and infrastructure are heard and respected in order to develop highly effective digital products through a process of research, ideation and design. Forge a strong working relationship with Technology and partner with them on the development and delivery of the digital products and processes. Work closely with stakeholders in Group to accelerate digital development and ensure optimal ways of working. Candidate expertise: Outstanding SME in digital product and process management and digital user experience design, within the Financial Services industry. Customer-centric with a strong focus on end user experience and outcomes. Demonstrable experience in the end to end lifecycle of product and process development, including managing and delivering high quality digital products and processes to end users, from ideation through to delivery, feedback and improvement. Experience and/or a robust understanding of the bank wide processes is highly desirable. In-depth knowledge of agile methodologies and significant experience of working within an agile environment. High degree of proficiency in prototyping and iterative development, with experience in building product teams desirable. Highly positive and effective leader, who actively coaches, develops, and supports team members, sharing their experience and knowledge with others. Be driven, have high levels of personal accountability, not being afraid to be hands-on and get into the detail. Strong influencing skills with the ability to confidently represent the Digital Product area and gain buy-in to the strategy and roadmap with a diverse set of stakeholders. Ability to work independently and manage multiple projects simultaneously, often with competing priorities. Have strong people skills; approachable, empathetic and able to work with people to achieve progress. Have strong written and verbal communication skills. A good knowledge of the Financial Services industry. Strong awareness of the digital banking ecosystem, keeping abreast of market trends and competitor propositions. Relevant certifications or qualifications in agile product management or aligned disciplines. Understanding of development processes and business case development. Role requirements: Actively Builds Relationships Embraces Change and Technology Creates Business Value Role Specific Regulations Risk Management, Governance and Controls Consumer Duty This is a hybrid role - at least 3 days in the office in Central London. The salary will be circa £100K - £140K plus benefits - dependent on experience. Do send your CV to us in Word format along with your salary and notice period.
Job Vacancy
IT Infrastructure Support Engineer
Job Description IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 st to 3 rd level experience in support. You will be working with users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. IT Infrastructure Engineer • IT Infrastructure related project • Communicate and coordinate with the person in charge of the project in HQ (in Japanese) • Communicate and coordinate with the user in each office (in English) • Provide support for to end users during system deployment/migration(User manual, user training) • Global User Support • Act as 2 nd /3 rd line support for IT infrastructure related enquiries and incidents. • Escalate the incidents to the appropriate vendors. • Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical • Proven working experience in IT Service management operations • Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) • Basic operation system knowledge (e.g. Windows10, Windows server, Azure) • Basic Microsoft Office 365 knowledge • Second line level technical support and problem-solving skill • Candidate needs to have strong interpersonal communication skills • Ability to work both independently and as part of a team. • Adoptability to work in a fast-changing environment • Strong written and verbal communication skills • Proficient in English & Japanese language skills (Reading/Writing/Speaking). • User facing support skills • Self-motivated and an innovative mindset Experience: • 3 to 5+ years IT experience in a corporate environment. • Second line technical support • System Maintenance • Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 • Cisco/Fortinet • Project management experience preferred. The salary for this position will be in the range £35K - £45K. The Client is based in the City of London. Do send your CV to us in Word format along with your salary and notice period.
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