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Job Title: Qualification, Certification & Verification Team Leader Location: Warton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £54793 + Depending on skills and experience What you'll be doing: Managing a team of engineers responsible for discharging qualification, certification (safety) and verification activities, including: Generating qualification requirements - rig and flight test instructions and clearance advice, Performing safety analyses and generating safety documentation, Management of system problem assessments and investigations, & Support to aircraft configuration and verification activity Support the generation of clearance and safety documentation, ensuring quality and process adherence and providing engineering oversight Act as lead customer interface focal point for qualification and safety Interface into BAE and non-BAE EDR teams for clearance and problem investigations Support DASS SDR in responding to emergent technical issues and in management/reporting of overall team performance as part of DASS SDR leadership team Ensure the team remain current with Eurofighter QCV process and represent the DASS SDR in BAE/EF qualification forums Support team development and perform team PDRs Your skills and experiences: Essential: A degree in a STEM subject or equivalent with relevant experience gained on an aircraft engineering project or related field, and experience of people management The ability to develop and present a range of complex data to a variety of stakeholders The ability to manage tasks across multiple contracts, balancing priorities and workload across a team The ability to identify and pro-actively resolve issues impacting Programmes, escalating any issues for resolution by exception A good understanding of the V lifecycle and its application to the production of qualification requirements and aircraft certification and clearances Ability to make decisions and solve problems guided by policies, procedures and business plan Defence experience Desirable: Experience in liaising and managing customer and supplier relationships Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The DASS Team: The DASS Team is a high-performing engineering group responsible for the Typhoon Defensive Aids Sub-System (DASS), playing a critical role in ensuring the aircraft's survivability and operational effectiveness. Our team works at the forefront of qualification, certification, and verification, collaborating closely with subject matter experts to maintain the highest standards of airworthiness and safety. As part of this team, you'll have the opportunity to engage with key stakeholders, including the wider DASS team, Airworthiness, Qualification & Certification, and the Technical Authority for DASS. We pride ourselves on fostering a collaborative and technically challenging environment, where engineers can develop their expertise in Typhoon avionics and defensive systems while making a meaningful impact on aircraft capability. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks Closing Date: 21st April 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-MH1 #LI-Hybrid

Job title: Team Leader -Senior Flight Systems Engineer Location: Warton, Brough. We offer a range of hybrid and flexible working arrangements. Please speak to your recruiter about the options for this particular role Salary: £54,793 dependant on skills and experience What you'll be doing: Overseeing the production of Flight Systems engineering data to meet project requirements in line with agreed standards and procedures, whilst maintaining quality, cost and schedule adherence Liaising with other engineering and project areas in a collaborative environment to develop engineering solutions Planning, performing and guiding engineering tasks dependent on lifecycle phase which could include requirements development, system and equipment design and development, modelling and analysis, system integration, qualification and certification, and testing Reviewing and approving specifications, reports and proposals, ensuring technical accuracy and task requirements have been achieved Steering new systems development through implementation of best practice systems lifecycle processes Providing leadership, guidance and coaching to other team members, sharing knowledge, expertise and best practice Providing overall team leadership and management, including responsibilities for task management and prioritisation, performance management, staff development and support, cost control and technical quality Your skills and experiences: Essential: Degree or equivalent experience or qualification in relevant STEM subject (Aeronautical / Aerospace, Mechanical or Electrical Engineering/Physics/Maths/Science) Extensive experience in Mechanical, Electrical or Fluid Systems Engineering, preferably in an aerospace application or in a similar engineering or technology focussed industry Ability to effectively research system design data and apply to complex problems Crew systems, thermal management / environmental control systems, electrical power generation and distribution, flying controls, propulsion integration, actuation systems including electrical, and systems health management Vehicle control system design, and modelling and simulation of both classical and advanced control systems Desirable: A background in developing products within the broader systems engineering lifecycle and exposure to multiple phases of the lifecycle Experience of leading and motivating teams to deliver on commitments Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Flight Systems Engineering team: Would you like to join our highly skilled and professional engineering team that covers a diverse range of system engineering? We currently have vacancies for Senior Flight Systems Engineer / Team Leaders to be based at one of our UK sites either in the Northwest of England, or East Yorkshire. This role will provide you with the opportunity to apply your specialist knowledge and technical expertise in the engineering specification, development, clearance and support of Flight Systems. This is a good opportunity to consolidate core systems engineering principles, with exposure to different aspects of the engineering lifecycle and engagement with different interfacing disciplines, suppliers and Customers. There is the opportunity to support numerous projects and platforms in both the air and maritime sectors, covering a diverse range of systems. You will be expected to support the professional development of others, offering guidance and support, and sharing your knowledge, expertise and best practice. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 29 th April 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-RP1 #LI-Hybrid

Job title: Engineering Team Leader Location: Rochester, Kent Salary: Up to £58,000 depending on skills and experience What you'll be doing: Supporting our drive to innovative test solutions, maximising automation Championing team performance and development Management of schedule adherence and cost control Lifecycle, risk and opportunity management Lead stakeholder project reviews Support across the bid lifecycle Pro-active sub-contractor management Your skills and experiences: Essential: Experience of working in an engineering environment Experience of equipment design Educated to degree level or equivalent working experience Proven team leader or management background Solutions provider who has a thinking outside the box approach Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Electronic Systems team: As an Engineering Team Leader, you will be working as part of an integrated project team developing innovative Test Equipment solutions using the latest technology, where we welcome new ideas and approaches and supporting the program, repairs and aftermarket service. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 12 th May 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Job title: Radar CEH Certification Engineer Location: Warton - We offer a range of hybrid and flexible working arrangements. Please speak to your recruiter about the options for this particular role Salary: £47,683+ (depending on skills and experience) What you'll be doing: Review supplier Data Requirement Lists (DRLs) Support the resolution of CEH related problems Review CEH declarations and evidence in clearance documentation Generate CEH Summary Reports for each formal Radar Software release Support Certification Authority led CEH Stage of Involvement (SoI) audits at supplier premises at European supplier/sites Your skills and experiences: Essential: A degree in a STEM subject or equivalent relevant experience (preferably with electronics development focus) A proactive approach to problem solving Knowledge/experience of safety engineering, ideally within an aviation context is required Experience of certification standards in Hardware / Firmware Desirable: Experience/knowledge of radar systems Hands on experience of CEH testing Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Radar EDR team: This is an exciting role for a Complex Electronic Hardware (CEH) Certification Engineer working within the E-Scan Radar Equipment Design Responsibility (EDR) team on Eurofighter Typhoon in support of the CEH development effort on the E-Scan Radar programme. This role sits within the EDR team based at Warton working closely with the Radar Equipment Supplier (EuroRadar, Leonardo-UK, Hensoldt, Leonardo-IT and Indra), Eurofighter GmbH and other System Design Responsibility (SDR) engineering disciplines in delivering the various E-Scan Radar programmes to time, cost and without compromise to safety or quality You will work as part of a small team managing all Radar CEH activities. This exciting role requires a wide range of engineering skills, teamwork and product focus to ensure a varied and complex set of requirements are delivered. You will have a systems engineering background, knowledge of the radar system and development of CEH to the requirements of RTCA DO-254 is desired, however training will be provided. This role requires strong written, visual and verbal communication skills and the ability to manage a continually evolving workload Due to the nature of working with the Radar Supplier, you will be required to travel within the UK and mainland Europe on a regular basis Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 25th April 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-RB1 #LI-Hybrid

Job Description IT Infrastructure Team Lead Our Client has a great opportunity to play a key role as an IT Infrastructure Team Leader. You will be leading a team of highly skilled infrastructure professionals, third party management and will have responsibility for all infrastructure services. This covers network, hosting, and server infrastructure (on-premises and cloud). As IT Infrastructure Team Leader, you will have highly developed leadership skills, strong technical IT infrastructure skills and have proven experience effectively delivering infrastructure projects. We are looking for an Infrastructure Team Leader with at least 5 to 7 years proven hands-on expertise who has knowledge managing & improving technologies, security, and compliance for internal led standards. Main Accountabilities • Responsible for managing, mentoring, and developing a team of highly skilled 3rd line infrastructure engineers, ensuring a high performing team • Work closely with the IT management team, 3rd parties, and business and product owners to deliver efficient infrastructure services, ensuring excellent working relationships exist and the department benefits from collaborative working and the sharing of knowledge • Management, administration, and operational support of the infrastructure • Contribute to the effective governance of project deliverables to ensure solutions are fit for purpose and adhere to the IT Infrastructure roadmaps and architectural strategy • Managing Incidents and Requests in line with agreed SLAs/OLAs • Providing a first point of escalation for the team in respect of service/delivery issues • Proactive incident, problem, change and configuration management • Management of resources ensuring adequate cover is maintained to deliver the existing support requirements • Ensuring effective DR/BCP plans exist to deliver the required RPOs and RTOs for all infrastructure services, including regular testing • Managing effective and value adding third party relationships. Key Requirements • Proven experience of supporting a large 24x7 operations, and experience of leading a multi-skilled team through change and transition • Technically delivered a Cloud migration project • Exceptional people management skills to inspire and motivate a team of highly technical specialists • Managing internal and third-party resources as required to plan, design, build and run the enterprise IT infrastructure • Experience of delivering infrastructure changes within a fast paced, high frequency change environment • An excellent understanding of enterprise best practice infrastructure management, including use of automation/orchestration, monitoring, and logging • Previous experience working in mixed on-premises/cloud environments e.g., Azure/AWS • Working knowledge of information security threats and the best way to prevent them • Minimum ITIL V3 Foundation certified and significant experience in ITIL aligned environments • Excellent stakeholder management experience • Have a broad understanding of relevant technologies and the opportunities they provide to enhance our service offerings - examples are: • Microsoft based server infrastructures and back-office technologies • Linux/open-source technologies • Experience of delivering solutions using a mix of on premise, hybrid and SaaS, PaaS and IaaS models • Virtualisation technologies • Data Centre and Edge Networking • Infrastructure and Endpoint security technologies • Office 365 and Microsoft Azure • Scripting, PowerShell, Ansible The Client is based in Paddington London. The salary for this position is in the range £65K - £75K plus benefits. Please do send your CV to us in Word format along with your salary and availability.

Job Description IT Infrastructure Team Lead Our Client has a great opportunity to play a key role as an IT Infrastructure Team Leader. You will be leading a team of highly skilled infrastructure professionals, third party management and will have responsibility for all infrastructure services. This covers network, hosting, and server infrastructure (on-premises and cloud). As IT Infrastructure Team Leader, you will have highly developed leadership skills, strong technical IT infrastructure skills and have proven experience effectively delivering infrastructure projects. We are looking for an Infrastructure Team Leader with at least 5 to 7 years proven hands-on expertise who has knowledge managing & improving technologies, security, and compliance for internal led standards. Main Accountabilities • Responsible for managing, mentoring, and developing a team of highly skilled 3rd line infrastructure engineers, ensuring a high performing team • Work closely with the IT management team, 3rd parties, and business and product owners to deliver efficient infrastructure services, ensuring excellent working relationships exist and the department benefits from collaborative working and the sharing of knowledge • Management, administration, and operational support of the infrastructure • Contribute to the effective governance of project deliverables to ensure solutions are fit for purpose and adhere to the IT Infrastructure roadmaps and architectural strategy • Managing Incidents and Requests in line with agreed SLAs/OLAs • Providing a first point of escalation for the team in respect of service/delivery issues • Proactive incident, problem, change and configuration management • Management of resources ensuring adequate cover is maintained to deliver the existing support requirements • Ensuring effective DR/BCP plans exist to deliver the required RPOs and RTOs for all infrastructure services, including regular testing • Managing effective and value adding third party relationships. Key Requirements • Proven experience of supporting a large 24x7 operations, and experience of leading a multi-skilled team through change and transition • Technically delivered a Cloud migration project • Exceptional people management skills to inspire and motivate a team of highly technical specialists • Managing internal and third-party resources as required to plan, design, build and run the enterprise IT infrastructure • Experience of delivering infrastructure changes within a fast paced, high frequency change environment • An excellent understanding of enterprise best practice infrastructure management, including use of automation/orchestration, monitoring, and logging • Previous experience working in mixed on-premises/cloud environments e.g., Azure/AWS • Working knowledge of information security threats and the best way to prevent them • Minimum ITIL V3 Foundation certified and significant experience in ITIL aligned environments • Excellent stakeholder management experience • Have a broad understanding of relevant technologies and the opportunities they provide to enhance our service offerings - examples are: • Microsoft based server infrastructures and back-office technologies • Linux/open-source technologies • Experience of delivering solutions using a mix of on premise, hybrid and SaaS, PaaS and IaaS models • Virtualisation technologies • Data Centre and Edge Networking • Infrastructure and Endpoint security technologies • Office 365 and Microsoft Azure • Scripting, PowerShell, Ansible The Client is based in Paddington London. The salary for this position is in the range £65K - £75K plus benefits. Please do send your CV to us in Word format along with your salary and availability.

Customer Service Team Lead Remote UK £35,000 - £40,000 + Holiday + Pension + Healthcare + Remote Working + Flexible Working + Great working Culture + Autonomy This is a brilliant opportunity for a Customer Support Manager/Team Lead to join an exciting and rapidly growing company who will offer autonomy and the ability to bring your strategy, implementation and ideas to the team. This company deliver niche and popular software solutions for the fashion sector. All their processes are innovated and designed in house by experienced software professionals and due to increased demand, they are now looking to add a Customer Service Team Lead to the business. In this role you will analyse, improve and help manage the customer support procedures ensuring the team are efficient and aligned with business objectives. You will be directly involved with customer support tickets and help lead the team to resolve issues. Working closely with various departments you will aim to provide solutions, enhance productivity and lead from the front. The ideal candidate will have proven experience as a Customer Support Team Lead or similar. You will possess strong technical knowledge in SQL and have hands-on experience with Jira Service Management. You will need experience leading a team and also being hands on with customer service tickets. A great opportunity to join a thriving business where you will be given flexibility and autonomy. The Role: • Analyse, improve, and manage customer support procedures to align with business objectives • Handle support tickets directly while guiding the team in resolving customer issues • Lead the support team by example, promoting efficiency and effective problem-solving • Collaborate with other departments to develop solutions and boost overall productivity The Person: • Proven experience as a Customer Support Team Lead or in a similar role • Strong technical knowledge of SQL and practical experience with Jira Service Management • Demonstrated ability to lead a team effectively while managing day-to-day support operations • Hands-on experience handling customer service tickets alongside team leadership responsibilities

Job title: Senior Flight Systems Engineer/Group Leader/Technical Lead - Crew Systems Location: Warton. We offer a range of hybrid and flexible working arrangements. Please speak to your recruiter about the options for this particular role Salary: £54,793+ depending on skills and experience What you'll be doing: Act as a Technical Lead for Crew Systems, with the objective to develop into the SME reporting to the technical authority Plan, co-ordinate, manage, support and assist in the execution of System and Equipment qualification activities Be responsible for the co-ordination and management of all the activities on Crew Systems and the team members performing those activities Ensure the system documentation is maintained current, accurate, consistent and complete and is readily available, i.e. stored in the designated toolset / location Take responsibility for the career development of all members of their teams including the application of Personal Performance Review process Develop and supply a technical expertise in the engineering specification, development, clearance and support of Crew Systems Your skills and experiences: Knowledge of Flight Systems, Typhoon, Hawk, F-35 and/or Tornado product and processes would be an advantage Experience in a Systems Engineering related role(s) in addition, past exposure to interaction with external agencies / supplier and/or supply chain management / team leadership Experience in the role of design, developing and supporting engineering products would be an advantage Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Flight Systems, Crew Systems team: The team has significant experience in working on multiple projects within the Air Sector such as Typhoon, Hawk, T45, Harrier, Tornado, Mantis, Tempest, F-35 and within the Maritime Sector such as Dreadnought. We have great opportunities for mechanical engineers to join this team in a demanding environment where a varied scope of tasks exists covering a number of aircraft systems throughout the engineering lifecycle. Join us and you will be working alongside other functions to deliver products that will be in service for 40+ years and being continually upgraded to maintain Customers Air Defence capabilities. You will lead a team of engineers, developing specialist knowledge and technical expertise in the application of developing the maturity of Crew Systems, resolving system and equipment problems. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 9 th May 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-RB1 #LI-Hybrid

Service Desk Team Manager Position Description Are you ready to take ownership of your career, solve real-world challenges and be part of a supportive, innovative team? At CGI, we empower you to grow, think creatively and make a difference. We're recruiting for Service Desk Team Managers to join our 5* Service Desk and play a vital role in delivering exceptional IT support to our valued clients over the phone. Our clients include Council Workers supporting major cities, Government agencies and large UK commercial businesses. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the role - All applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (SC) level. Your future duties and responsibilities Service Desk Team Managers are required to: • Manage a multi-skilled team of up to 25 analysts responsible for identifying, triaging and resolving customer faults and requests • Inspire and motivate team members. Act as a strong, positive role model for behaviour • Foster a cohesive, creative and comfortable working environment, mediating any interpersonal issues within the team and supporting member wellbeing through the measures available at CGI • Set specific, measurable goals in line with our key performance indicators and provide coaching and support to improve member performance • Adhere to all HR policies and procedures • Monitor compliance and quality checks, actively looking to achieve positive customer service • Liaise with Senior Management to achieve strategic goals, SLAs and key financials defined by the business • Conduct regular 1-2-1s and performance reviews with members • Manage client escalations • Identify opportunities for improvements and drive cost reductions through increased efficiency • Ensure compliance with ISO standards Required qualifications to be successful in this role Ideally you will have Team Lead/Management experience within a Service Desk/Call Centre environment. Hours of Cover • 37.5 Hours • Shifts are on a rota basis between 07:00 - 20:00. • 5 days a week, flexible between Monday and Sunday. #LI-LW1 Salary £26,800 - £31,300 2 days a week in the Bridgend office, 3 days week WFH. #LI-LH Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

About the role An opportunity to join a technology development group and lead a team of six highly competent C/C++ engineers. You will be responsible for leading developments of the PROIV Software Development and Runtime environment used around the world and underpinning Zellis HCM AIR. You must have a strong technical background in Windows and UNIX software development in C and C++ and be able to demonstrate success in leading teams of this nature. This role would suit someone who wants to grow into to development manager in the future. This is a hybrid position based in our Peterborough office. We are committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week, which can be negotiated depending on your location and circumstances. Role Accountabilities and responsibilities: As a key member of the engineering team, you will work closely with your colleagues to deliver new pieces of product functionality on a yearly release cadence. Your role will be split 50/ 50 between leading the team, contributing to the design / build of new functionality and supporting production releases. Key Responsibilities include: Motivating and engaging your team across the employee lifecycle, ensuring all people processes are happening including the recruitment of new team members, setting objectives, coaching and recognising individuals to reach their potential, and dealing with any performance issues in a timely manner. Facilitating the delivery of high-quality stable software releases. Working collaboratively with key stakeholders across the business to ensure the successful execution and seamless delivery of new releases - from requirement review to design, development, QA, walkthrough, and delivery using Agile methodology. Contributing to innovation, quality, and productivity to uplift the delivery capability. Providing estimates and producing development plans, followed by regular updates with stakeholders to ensure the design/solution is on the track. Collaborate with other colleagues to ensure the successful execution and seamless delivery of new releases. Provide bug fix and diagnosis support to the PROIV Support team ensuring our SLAs are met. Skills & experience You should have / be able to demonstrate: Led teams of up to six high performing C / C++developers Mentoring of developers using your extensive strong background in developing on Unix and Windows with C/C++ Experience for leading agile projects (ideally using ADO) Demonstrate how you have overcome both technical and resource challenges in delivery Advantageous skills include Knowledge of parsers and compilers using Bison Understanding of SQL and Relational Databases with development using one of ODBC, libpq or Oracle Call Interface CMake on Unix and Windows ADO build pipelines Unit testing using cppunit Multi-threaded development Use of Java Native Interface and Java development Whilst a hybrid role based in Peterborough, you may be expected to travel to other offices from time to time. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

Job Description IT Infrastructure Team Lead Our Client has a great opportunity to play a key role as an IT Infrastructure Team Leader. You will be leading a team of highly skilled infrastructure professionals, third party management and will have responsibility for all infrastructure services. This covers network, hosting, and server infrastructure (on-premises and cloud). As IT Infrastructure Team Leader, you will have highly developed leadership skills, strong technical IT infrastructure skills and have proven experience effectively delivering infrastructure projects. We are looking for an Infrastructure Team Leader with at least 5 to 7 years proven hands-on expertise who has knowledge managing & improving technologies, security, and compliance for internal led standards. Main Accountabilities • Responsible for managing, mentoring, and developing a team of highly skilled 3rd line infrastructure engineers, ensuring a high performing team • Work closely with the IT management team, 3rd parties, and business and product owners to deliver efficient infrastructure services, ensuring excellent working relationships exist and the department benefits from collaborative working and the sharing of knowledge • Management, administration, and operational support of the infrastructure • Contribute to the effective governance of project deliverables to ensure solutions are fit for purpose and adhere to the IT Infrastructure roadmaps and architectural strategy • Managing Incidents and Requests in line with agreed SLAs/OLAs • Providing a first point of escalation for the team in respect of service/delivery issues • Proactive incident, problem, change and configuration management • Management of resources ensuring adequate cover is maintained to deliver the existing support requirements • Ensuring effective DR/BCP plans exist to deliver the required RPOs and RTOs for all infrastructure services, including regular testing • Managing effective and value adding third party relationships. Key Requirements • Proven experience of supporting a large 24x7 operations, and experience of leading a multi-skilled team through change and transition • Technically delivered a Cloud migration project • Exceptional people management skills to inspire and motivate a team of highly technical specialists • Managing internal and third-party resources as required to plan, design, build and run the enterprise IT infrastructure • Experience of delivering infrastructure changes within a fast paced, high frequency change environment • An excellent understanding of enterprise best practice infrastructure management, including use of automation/orchestration, monitoring, and logging • Previous experience working in mixed on-premises/cloud environments e.g., Azure/AWS • Working knowledge of information security threats and the best way to prevent them • Minimum ITIL V3 Foundation certified and significant experience in ITIL aligned environments • Excellent stakeholder management experience • Have a broad understanding of relevant technologies and the opportunities they provide to enhance our service offerings - examples are: • Microsoft based server infrastructures and back-office technologies • Linux/open-source technologies • Experience of delivering solutions using a mix of on premise, hybrid and SaaS, PaaS and IaaS models • Virtualisation technologies • Data Centre and Edge Networking • Infrastructure and Endpoint security technologies • Office 365 and Microsoft Azure • Scripting, PowerShell, Ansible The Client is based in Paddington London. The salary for this position is in the range £65K - £75K plus benefits. Please do send your CV to us in Word format along with your salary and availability.

Job title: Commissioning Project Leader - Electrical (STS) Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this role Salary: Competitive What you'll be doing: Responsible for the development and leadership of a team of Electrical Engineers in Test Section Deliver the Ship Test Section Electrical and Subsystems Programme Manage change in line with company policies and procedures Review, authorise and evaluate test documentation to enable safe delivery of a testing / commissioning programme and support contractual acceptance Deputise for the Commissioning Manager in their absence and act as temporary lead, covering all section meetings Liaise with multiple stakeholders to ensure safe control of work, collaborate with other internal and external stakeholders including operations and engineering Demonstrate SHE behaviours in-line with company SHE policy and a zero tolerance toward unsafe acts and conditions Your skills and experiences: Essential: HND or degree qualified in an engineering subject, or equivalent experience Managing a team of people to deliver their aspect of a complex, diverse and challenging engineering delivery programme Working knowledge of the Engineering Lifecycle Aware of statutory regulations Desirable: Maritime background would be preferable Specialist engineering knowledge and experience in subject area Knowledge and experience of Submarine Ships Systems and equipment - Hydraulics, High Pressure Air, Trim & Ballast Systems, etc Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave incentive and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Ship Test Section team: As the Electrical Commissioning Project Lead, you will play a pivotal role throughout the lifecycle of the project and will significantly shape the direction the project takes. You will be given opportunity to not only assist but help develop a team of up to 10 engineers throughout the project whilst working on progression and being part of future Submarine projects. We offer relocation support packages across all Submarine roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 8 th May 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-MS1 #LI-Hybrid

Comparison Creator is the leading software development company behind high profile price comparison sites including MoneySuperMarket, Go.Compare, Confused.com, Moneysaving Expert and USwitch. We have unparalleled product knowledge, expertise and exclusive software which empowers us to create cutting-edge comparison propositions, that set the market standard. Being part of Fintel PLC (Defaqto, SimplyBiz and Fintel IQ) brings stability and financial security with agility, access to enterprise tools and training and innovation with reduced risk. About the Opportunity We're looking for a collaborative and experienced technical leader to guide a small, high-performing software team. You'll play a key role in shaping the technical direction of our projects, mentoring team members, and ensuring we deliver high-quality solutions that make a difference. What You'll Be Doing 1. Team Leadership & Development Lead and support a team of 3 software developers and 1 tester Foster a positive, inclusive team culture with regular check-ins, feedback, and open communication Help balance priorities, assign tasks, and track progress to meet goals effectively 2. Technical Direction Help define best practices and technical strategies for the team Contribute to the architecture and design of new features and applications Encourage knowledge sharing and continuous improvement through code reviews and collaboration 3. Project Delivery Ensure software projects are delivered on time, on budget, and to a high standard Identify and mitigate risks, proactively resolving blockers where needed 4. Hands-On Contribution Use your expertise in Python, Django, and related technologies to support the team and contribute to development work Keep up with emerging tools and technologies to help us stay ahead of the curve What You'll Bring 5+ years experience in software development, including at least 3 years with Python and Django or similar 2+ years experience leading or mentoring a small development team Strong understanding of Agile, Scrum, or Kanban methodologies Great communication and leadership skills—youre someone who brings people together A practical, problem-solving mindset and a collaborative working style Experience managing BAU support and SLAs is a plus Location & Work Style This is a hybrid role—you'll need to be based somewhere within a commuting distance of Cwmbran as the team are in the office a couple of times each week. Right to Work Unfortunately we're not able to provide Skilled Worker Sponsorship so you will need to hold the right to work in the UK in your own right.

Team Lead - Full Stack C# Inside IR35 - Fully remote Our client are seeking an experienced Team Lead - Full Stack C# to join their team on a fully remote basis. This is an exciting opportunity to work on cutting-edge projects within the financial services sector, with a focus on high-performance backend systems and scalable microservices architecture. Role Overview: Managing a small team of offshore developers, working on the BAU stream - supporting with live issues, managing the delivery of new and legacy system BAU work. Key Responsibilities: Managing team of offshore developers Develop and enhance backend systems using C#.NET Core. Build and maintain microservices architecture. Create dynamic and responsive user interfaces using Angular 16+. Collaborate with cross functional teams to deliver high quality software solutions. Ensure code quality, performance optimization, and scalability. Participate in code reviews, testing, and debugging. Required Skills and Experience: Proven experience of managing a team of offshore developers Strong commercial experience with C#.NET Core. Proficiency with Angular 16+ for frontend development. Proven experience of managing offshore teams Solid understanding of Microservices architecture. Experience in financial services or other regulated industries is advantageous. Excellent problem solving skills and attention to detail. Ability to work independently in a remote environment. Team Lead - Full Stack C# Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website -hidden link-

Job Title: Snr Product Clearance Engineer Location: Warton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £ 47,683 What you'll be doing: Support Qualification & Clearance activities across multiple contracts including the qualification of Avionics Systems design changes Collaborate with Safety, System Problem Reports and Test Requirements teams to release capability in line with programme demands Operate with autonomy as a senior engineer while assisting the Team Leader with team responsibilities and coaching junior team members Generate Clearance documentation and assess certification evidence and shortfalls including their impact Present certification for sign-off while identifying and tracking dependencies and coordinating with external teams for required inputs Assess traceability of Clearance evidence and support wider programme reviews Your skills and experience: Knowledge of the Typhoon platform highly desirable or strong understanding of Avionics systems Experience with the qualification and certification process Familiarity with Jira Agile project management tool Ability to work to agreed timescales with an understanding of configuration control Excellent communicator with a STEM degree or relevant experience and qualifications showing integrity under delivery pressure Structured approach to problem solving with ability to self-manage workload Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The AJT Systems Engineering Team: The role sits within the AJT Systems Engineering Team, part of the wider Typhoon Avionics Systems function. This area comprises several multi-discipline teams, supporting both current and future projects for the Eurofighter Typhoon, working closely with our Customers and Partner Nations. The Avionics Joint Team (AJT) is a multi-national, collaborative group responsible for Avionics Systems Architecture, Design, and Qualification. Within the AJT, each sub-team operates across different phases of the engineering lifecycle. The team you'll join directly contributes to the delivery of key platform capabilities to both Core Nations and Export Customers. You'll work alongside experienced engineers within the Product Clearance Team, whose primary responsibility is the Qualification and Certification of strategic Avionics deliverables. This work ensures that the Eurofighter Typhoon continues to operate safely and effectively across the globe. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks Closing Date: 23rd April 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-MH1 #LI-Hybrid

Job title: Senior/Principal Engineer - Systems Engineering (Requirements & Acceptance) Location: Barrow, Brough, Frimley, Filton or Broadoak We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive What you'll be doing: Supporting the management of requirements and acceptance for systems across the project Supporting system certification towards project milestones Develop the process for management of interface requirements and validation across the platform and lead on the management of the interface control process Support the maturity and checking of interfaces in pursuance of a verified and validated design Your skills and experiences: Essential: Systems Engineering Lifecycle experience Significant experience in Requirements elicitation and interface management and/or design independent verification, validation and acceptance of complex products and systems Experience of using requirements management tools (DOORs) An understanding of software based systems and interfaces Degree quals in Engineering / STEM Subject. Candidates looking to interview for the Principal role should be looking to work towards / have gained Chartership Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Whole Boat Systems Engineering Team: The Whole Boat Systems Engineering Team manage the requirements and acceptance through verification and validation This is enacted through use of requirements management tools (DOORS), defining and maintaining systems engineering processes used by the project and providing technical guidance to the wider engineering teams. This role will be focussing on interface management and acceptance between systems/sub-systems. Our broad range of Systems teams cover all aspects of the products design throughout its lifecycle implementing a variety of tool and techniques tailored to support the specialist requirements of our products. From Agile methodologies to a Model Based Approach to Systems Engineering we are keen in maintaining our role as a leader in the field of Defence engineering by investing in our people. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 15th April 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-NP1 #LI-Hybrid